OC

Olga Carrera

Professional Summary

Self-motivate (Research Support Assistant] brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Work History

University Of Miami/UHealth - Research Support Assistant Public Health Sciences Department

03/2021 - 06/2023

C & H Ideal Hiring Enterprise, Inc. - Mobile Phlebotomist UM-Health Department

03/2021 - 04/2022

● Created, prepared, and delivered reports to various departments. Monitored employee and customer interactions to assess quality of service.

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Scheduled and coordinated meetings and personal schedules of executives and team members.

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Monitored office supplies and re-ordered, working with senior staff to keep desired supplies in stock for seamless office functionality.

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Organized and developed filing systems for important documents and personal information, maintaining accessibility for associated personnel.

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Coordinated travel arrangements for higher-level staff, booking airline tickets and hotel reservations and handled planning details for business meetings and conventions.

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Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

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Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.

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adx8f3@r.postjobfree.com

786-***-****

Miami, Fla 33172

Skills

● First Level Support

● Remote Conferencing

● Staff Orientation and Training

● Employee Communications

● Multitasking and Time Management

● Organize Files

● Office Support

● Project Schedule Coordination

● Confidentiality and Data Protection

● Office Supplies and Inventory

● Computers and Technology

● Bilingual in Spanish and English

● Travel Coordination

● Microsoft Office

● Research and Analytical Skills

● Office Organization

● Patient Scheduling

Education

02/1998

American International Society of

Phlebotomy Tech

Mami, Fla

No Degree

02/1989

Miami Senior High School

Miami, FL

High School Diploma

Palmetto Medical Center - Medical Assistant/Phlebotomy Technician Palmetto General Hospital Doctor Office

12/2019 - 02/2021

Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

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● Stocked phlebotomy cart or carrier with appropriate supplies.

● Organized daily work based on collection priority. Tracked collected specimens by initialing, dating, and noting times of collection.

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Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

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Collect, Process and store blood samples from study participants daily

. Make sure all specimens are properly labeled. Communicate effectively with research team.

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Maintain Phlebotomy inventory Administer caved test antibody test when needed .

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● Called and faxed pharmacies to submit prescriptions and refills. Assisted with routine checks and diagnostic testing by collecting and processing specimens.

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Sanitized, restocked, and organized exam rooms and medical equipment.

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Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

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Documented vital signs and health history for patients in clinic and hospital environments.

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Obtained patient medical history, medication information, symptoms, and allergies.

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Answered telephone calls to offer office information, answer questions, and direct calls to staff.

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● Completed EKGs and other tests based on patient presentation in office.

● Prepared lab specimens for diagnostic evaluation. Collected and documented patient medical information such as blood pressure and weight.

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Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.

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Performed medical records management, including filing, organizing and scanning documents.

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09/1988

United Business Institute .

Miami, FL

No Degree

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