Andrea Baham

Human Resources Manager

**** ******** *****

Saint Bernard, La 70085

985-***-****

adx8e4@r.postjobfree.com

OBJECTIVE

Human Resource Management Professional seeking an opportunity where experience in staffing, employee relations, project management, and superior communication skills will enhance overall strategic plan and direction of an organization. Seeking a responsible position in the HR department, sharing my 4 years of experience in end-to-end recruitment and sourcing, performance management and employee engagement framework, along with interpersonal skills and an ability to work across multiple stakeholders to further the growth of the company. As well as to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

EDUCATION —

EXPERIENCE

Bogalusa High School-2003 Honors Diploma Received

GPA 3.5

Northshore Technical Community College 2003 -2005 Business Administration Courses Accredited

Southeastern Louisiana University- 2011-2014

A.B.A Dean’s List

2022

Human Resources Manager • Easterseals Louisiana-New Orleans, La.

Preparing hiring packages for applicants

Sending new-hires for drug screening & conducting background checks

Tracking & reporting safety reports

Running multiple reports for employee accuracy through the ATS system

Completes the on-boarding functions for new employees including system onboarding new employee orientation and necessary coordination of new employee training

Implementation of Performance Reviews and managing the process through Clear Company

Explaining company benefits options to employees

Answering phones, filing, scanning, ordering supplies

Organizing company events, processing company bills, invoice payments

Ensuring company compliance with state

Using Job Target to recruit qualified candidates

Using Paychex ATS to track and screen applicants. Also use this software to process onboarding and I-9

Use Zoom to present and prepare New Hire Orientation

Creating and managing company policies

Developing Company SOP’s

Creating & Presenting HR PowerPoint Presentations on various topics to all employees

Employee PIP implementations

Attending SHRM Seminars

Coordinating with Colleges and Universities to recruit upcoming graduates

Assisting A/P when needed with payroll duties

2017-2022

Various Titles not limited to but included • HR Assistant/Data Entry Clerk/ Customer Service Coordinator • Express Pro’s Employment (temp service) Covington, La.

Data Entry Clerk

Sort the data and prepare it for transferring it to a computer system.

Prioritize and decide which project to handle first.

Use standard procedures to process documents and information.

Handle data entry procedures and use different program techniques to transfer data into computer systems.

Review, sort, delete and change data depending on the company’s and the clients’ requirements.

Verify documents and correct typos and grammatical errors.

Report any system errors to the manager.

Perform data backups to secure data in case there is a system error.

Keep the confidentiality regarding the project and the information handled.

Enter information in the computerized database.

Human Resource Manager

Partnered with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.

Provided support and guidance to HR department, management, and other staff during particular specified issues.

Assisted with managing the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.

Analyzed trends in compensation and benefits; researched and proposed competitive base and incentive pay programs to ensure the organization attracted and retained its top talent.

Maintained knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

Performs other duties as assigned.

Help Oversee the daily workflow of the department.

Assisted with providing constructive and timely performance evaluations.

Assisted with handling discipline and termination of employees in accordance with company policy.

Scheduled and coordinated FMLA meetings with employees to discuss their options while on leave

Managed and maintained the I-9 process and records

Customer Service Coordinator

Communicating with clients or employers about project, event or campaign expectations and goals

Collaborating with clients or employers, finance teams and other team members on budgeting and allocating funds

Delegating tasks to appropriate team members

Managing deadlines and progress across the team to ensure the project is delivered on time and on budget

Organizing third-party providers and vendors to deliver elements that can’t be produced in-house

Overseeing the delivery of projects and adjusting as necessary to ensure they are delivered to specifications and high standards

Collecting and analyzing feedback from customers and other project users to gauge satisfaction and success

Scheduling meetings with co-workers and team members to collaborate on detailed projects and deadlines

2010-2014

Bank Teller• On Path FCU

Processing members withdrawals, deposits, transfers, wires, issuance of cashier's/certified checks, shared branching co-op performed, along with processing stop payments and skip-a-pay.

Setting-up/ removing employment allocations, ordering/blocking debit cards

Processing auto, mortgage, business, personal, and credit card loan applications along with booking and funding products

Efficiently explaining company terms and procedures in accordance to agreements.

Opening new Checking, Savings, CD’s, IRA, and "for account" for new and existing members

Processing member disputes, fraud forms, updating account information, removing members, closing memberships,

Consulting with members in regards to credit report, advising and recommending changes for higher score

Trained on specific software, such as, VERAFIN, OFAC, TELECHEK, PAYCHEX, DMI, EVOLVE, E-STAR, RELATIONSHIP MANAGER, etc *Certified CUNA Insurance License through Louisiana State* Was first On PathFCU employee to pass the FINANCIAL ADVOCACY TEST with a score of 96%

Note: 15 years of Customer service experience obtained. Specifics can be provided upon request.

KEY SKILLS —

Software Programs

Recruitment

Onboarding

Employee Benefits

Strategizing

Goal Oriented

Clear Company, Paychex, Survey Monkey, Google Workspace, Microsoft Applications, ISA, Round Cube, Drop Box, ADL, Prime, Gulf Coast Safety Council, Shell Fleet, Job Target, Handshake, Outlook, Excel, Word, Adobe, DocuSign, Southern Research, LabCorp, Trello, along with a demonstrated efficiency with a variety of internal and external communications.

Certifications

Office 8500 certification with Louisiana State

REFERENCES

Latoya Perkins- 985-***-**** Professional Reference adx8e4@r.postjobfree.com

Donna Davis- 504-***-**** Professional Reference adx8e4@r.postjobfree.com

Allie Lewis-504-***-**** Personal Reference adx8e4@r.postjobfree.com

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