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Business Analyst Quality Assurance

Location:
Chester, VA
Salary:
96000
Posted:
July 11, 2023

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Resume:

DEAN ALBERT PETERS

Business Skills Matrix

•Business Analyst for Federal, US Military, Oil and Gas, Municipal Services domains since 1979

•Business Analyst for federal finance, accounting, PPBE, procurement, and contracts

•Business Analyst for SEC filings, market analysis, competitive field studies, accounts reconciliation, government contracting opportunities, CBD activity, and industry trends.

•Business Analyst for the Software Development Life Cycle (SDLC) including requirements matrix, technical documents, presentations, training, testing, and ITSM administration, service-oriented workflows, examination of alternatives and justification.

•Business Analyst for Agile, Sprint Planning, Kanban association, JIRA reporting and collaboration – certified scrum master

•Business Analyst for regulatory environment strategies for emerging changes in federal, state, and social domains

•Business Analyst for business intelligence, office automation, information management, data governance, and data format conversions

•Business Analyst for improved workflows, processes, and quality assurance

•Personable, discrete, and trustworthy

Technology Skills Matrix

•Advanced skills with all Microsoft Office Professional, Office 365 Suite, MS Access, Visio, Project, Adobe Acrobat, SharePoint, Teams, Web Ex, and The Box.

•RDBMS design, extraction-transformation-loading automation, back-end automation, data modeling, data sharing, and management dashboards for business analysis and business intelligence.

•Business analyst quality documentation for requirements, Input-Processing-Output design, interface diagrams, wire frames, data dictionaries, RASCI and ULAC, CRUD models, geographic distribution, and root cause analysis of bug fixes and failures.

•Business analyst communication specialist for technical writing, instructional writing, formal reporting, presentations, PowerPoint, research, and newsletters

•Certified Scrum Master, Power BI administrator, PMBOK, CMMI

•Application integration for data visualization such as linking tables from a database to MS Excel, Power BI, Tableau, then creating the graphic for a manager scorecard or daily report in MS SharePoint.

Education

•Doctorate in Business Administration, Argosy University April 15, 2008 – December 1, 2014

Seminal theory of management, finance, accounting, global marketing, change, internal controls, ethics, solution base analysis, research methods, special studies in the US Internal Revenue and Bankruptcy Codes, the role of the SEC, and history of US accounting standards and FAS 109. Dissertation about controlling information asymmetry for risky business decisions.

•Master’s Business Administration The Keller Graduate School of Management September 1, 1999 – June 15, 2001 Advanced study of accounting, finance, economics, statistics, business law, ethics, change and organizational management, marketing, acquisition, negotiation, ethics, PMBOK and business planning.

•Bachelor of Science – General Management Troy State University September 1, 1994 - June 1, 1997

Practical study of accounting, management finance, economics, business law, ethics, operations management, logistics, organizational management, TQM, business communications, chemistry, microbiology, humanities, computer concepts. Graduated summa cum laude (GPA 3.95); TOP ONE PERCENT National Business Field Exam.

•Associate of Arts – Communications Casper College April 1987 – August 1989

Introduction to communication forums (inter-personal, small group, mass media), journalism, technical and creative writing, forensics debate, art, humanities, and philosophy

Professional Experiences

Collins Consulting, Schaumburg, IL 60173 December 2022 – April 2023

Business Analyst for Property Accounting

•Support IBM Financial Services as an analyst for real property accuracy and reconciliation at US Air Force and US Space Bases around the world.

•Analyze on site key supporting documents for compliance with the Air Force Civil Engineering Command accounting instructions, record findings as due outs for the AFCEC leadership, and store the proof as KSDs in the BOX.

•Travel to installations, work in the Civil Engineering Squadron, review all asset records over $250,000 and attest the veracity of each key supporting document then record each and file the findings on the MS Box resource.

•Manually extract property jackets, disassemble, and locate the KSD, verify against the accounting record, list, and deficiency, reassemble the jacket records, and return to the archive.

•Experience with Power BI and Tableau to import and analyze data from various sources such as Excel and SQL Server and to create various filters and parameters for reports.

•Effectively used of CRM Dynamics 365 for member enrollments/elected health coverage and any change exception prior to annual enrollment, easily navigate Sitemap Dashboard.

•Plan agile sprints and Kanban recording for the analysts that ensured agile process development work was accomplished in a reasonable way, in a reasonable time, and with the highest quality (getting to done).

•Developed an MS Access metrics database from the management specifications joining different enterprise applications for insightful business intelligence.

Spalding Consulting, Lexington Park, MD June 2022 – August 2022

Senior Business Analyst for US NAVAIR Applications

•Work with the US Navy engineers and PMO leadership to groom the backlog and set boundaries for maintenance/software change sprints.

•Work with DEV OPS and TEST in MS Teams to finalize the sprint items and write a manual test plan for the interface and expectation of outputs by the software automation sprint.

•Collaborate through JIRA to record the Kanban, store archives, record progress, and report on velocity and backlog burndown.

•Should changes alter the interface(s), update the application help instructions.

Data Concepts LLC, Glen Allen, VA May 2022 – June 2022

Senior Business Analyst for the VA Supreme Court Case Management System

•Support the company’s data migration contract with the Virginia Supreme Court.

•Improve the requirements traceability worksheet and data map for the new circuit court management system and sprint templates.

•Use SQL (MS and Squirrel) to view data points in circuit court legacy systems and map those to the requirements traceability worksheet. map data points from the legacy of circuit court system to corresponding data points in the State’s Circuit Court Management System (CCMS).

•Work with DEV OPS and TEST in JIRA to finalize the sprint items and write a manual test plan for the interface and expectation of outputs by the software automation then record the results of DEV and TEST manual and automated testing in JIRA.

•Convey the backlog and integration requirements to DEV OPS and TEST.

•Worked daily with MS Teams and MS SharePoint to coordinate schedule and maintain the document library.

NASSCOMM, Inc., Lawrenceville, GA September 2021 – November 2021

Business Analyst - User Interface Restoration Testing

•Support an NTT Data/Booze Hamilton contract with Wells Fargo Bank to test the bank’s Dell Air-gap technology and post ransomware attack recovery procedures.

•Work with DEV OPS and TEST in MS SharePoint to finalize the sprint items and write a manual test plan for the interface and expectation of outputs by the software automation.

•Analyzed each step in the interface restoration for clarity and correctness.

•Worked daily with MS Teams in customer facing dialogues regarding schedule, research needs, and emergent requirements.

CompQsoft, Inc., Leesburg, VA May 2020 – March 2021

Sr. Business Analyst for US SUBMEP Applications

•Support the company’s contract to sustain the suite of Submarine Maintenance, Engineering, Planning and Procurement (SUBMPEPP) programs at the US Navy in Portsmouth, ME.

•Mobilized a team of programmers, configuration specialists, testers, and other analysts to include relocation, orientation to base security, US Navy IT Access Authorization, Network Security Cards, and assignment of physicals spaces.

•Report garrison COVID 19 Pandemic status to the client and base security.

•Developed Tableau reports and dashboards for accurate reporting to leadership and marketing teams that shows business impact of the marketing campaigns and post campaign analysis data.

•Collaborate through MS Team Foundation to establish test scripts, assign the Kanban, make accessible archives, record progress, and report on velocity and backlog burndown.

•Reviewed prior sprints and organization of priorities for the inherited backlog.

•Transition sprint SOPs from per-sprint task ordering to the new fixed-price sprint management approach

•Worked with engineers and procurement SMEs to define the user story and requirement for long awaited repairs to reports, interface language, and transmission of binary large objects (BLOBs) to ships at sea.

Patricio Enterprises LLC, Stafford, VA April 2019 – April 2020

Business Analyst for PMO Quality Assurance

•Work with contract staff, the government contract officer representatives, field agents, budget officer and the commander to improve business workflows and procedures for managing deliverables required by the PMO for US Army Installation Entry systems.

•Observe AIE version testing results by the LEIDOS vendor for software and hardware (manual, automate, and regression) components and formally report the results of the version maturity to the US Army CSIR 4 command in Aberdeen Proving Ground.

•Use Tableau and Power Bi for data visualization also Identified, analyze, and interpret trends or patterns in complex data sets. and analysis.

•Wrote the business PPBE plans and recorded those in the US Army Project Planning and the PROJECT RECON application to manage budget delivery and risk mitigation at 130 installations in the United States.

•Gathered requirements from field technical staff and artifacts then designed and programmed an MS Access AIE installation delivery reporting database and MS SharePoint network.

•Gather requirements from the contract officer representatives, contractor QA manager, and field agents then leverage the existing permissions on the ARMY SharePoint site, ADOBE PDF, contractor’s digital forms, and DoD SAFE such that the workflow improved from 45% approval turnaround timeliness to 98%.

•Interviewed field technical agents, the contractor management staff, the contracting officer representatives and the PMO commander before preparing each monthly contractor performance rating.

•Attended secret meetings via the SIPR.

Technatomy Corporation, Fairfax, VA November 2014 – October 2018

Senior Business Analyst for Systems and Quality Assurance

•Provided business analysis of ITSM, user demand, sprint planning and quality, and hardware capacity for two enterprise applications within the DLA and these supported over 250,000 world-wide users.

•Created reports in Oracle Business Objects and Remedy ITSM, exported these to and MS Access analysis database and wrote SQL tests to detect trends in demand.

•Assist enterprise migration of AMPS (200,000 users) from Sun Microsystems to Oracle OIM.

•Wrote the company’s QA policy and the SOP for mission, vision, objectives, and standards.

•Collaborate through SharePoint to record the Kanban, store archives, record progress, and report on velocity and backlog burndown.

•Wrote SOP for preparing a software test plan, test scripts, and acceptance of software updates/bug fixes in DEV, OPS, and User Level Acceptance.

•Worked with the PMO and the client ownership to groom the backlog, stage the items for future sprints, gather the definition of done from all stakeholders, then write the test scripts for DEV, OPS, and UAT.

•Worked remote from Richmond, VA using MS Teams between the PMO, other coworkers, other contractors, and the customer representatives.

•Monitored testing and terminated testing upon failure and reported the need to refresh testing to the PMO and IA

•Identify WCAG 3 weaknesses in the IBMS and prepare a roadmap to compliance placing tasks in the Team Server and ensuring the highest level of scheduling preference in upcoming sprint cycles.

•Write the PMO response for a Testing and Evaluation Master Plan.

Connected Logistics, Springfield, VA September 2010 – July 2014

Business Analyst - Principle

•Client embedded business analyst / programmer for a new Defense Distribution Expeditionary Depot (DDED) capability of the Defense Logistics Agency.

•Work with client SMEs in the DDED and gathered their information requirements to form a technical proposal and comply with DLA IT services domain to establish the operating boundaries for the technical proposal.

•Designed and programmed a suite of six, interrelated MS Access applications in a unique configuration of desktop access to a global MS SharePoint data farm.

•Collaborate through JAD sessions to record requirements, build a module, and test prior to integration with the waterfall project.

•The system contained full management tracking for personnel, materiel, training, business forms, transportation, planning, and recovery.

•Prepared all SDLC documentation, help desk resources, training, and change management services.

•Worked at Richmond, VA 75% of the time, travelled and worked from one of the garrisons (California, Texas, or Pennsylvania) 25% of the time.

•Used MS Communicator then MS Teams for video conferencing.

•Research emerging radio frequency ID technology and node management for international logistics tracing needs and built MS Access ETL applications for both. • Lead employer initiatives for CMMI and ISO compliance.

Turnaround Factor Richmond, VA February 2009 – September 2010

Business Analyst for Federal Markets

•Research Federal and GSA systems for contracting opportunities

•Facilitate JAD sessions with SMEs to create a procurement response database of company assets for quick response to an RFP.

•Created in / out modal logistics dashboard for COCOMS using MS Access and Excel

Indus Corporation Vienna, VA May 2004 – November 2008

Senior Business Analyst for Financial Program

•Supported FHWA financial, accounting, acquisition, project management to create an extendible MS Access database application for project management tracking and recurring reporting for budget delivery.

•Ensured the programming was able to assemble the federal accounting string elements without flaw, draw from the balance of Advice of Funds for that string, and report variables such as commitments, obligations, and unobligated funds in all areas (mandates, fixed-year, and no-year authorities).

•Collaborate through JAD sessions to record requirements, build a module, and test prior to integration with the waterfall project.

•Allow updates to projects based on recissions or legislative changes in the appropriation.

•Worked with the Oracle DBA to build reusable queries and pull monthly general ledger transactions and test for unexpended purchase orders then advise the Accounting Certification Officer when certain balance of payments sat too long or there was an error in the account string causing it to become lost in the general ledger.

•Performed deep dive into the acquisition archives and reported if the general ledger transactions supported the obligation and payment agreements made within interagency agreements, explain any findings, and quantify the financial harms.

•Performed special research of FHWA investment in Federal Research Centers, Historically Black Colleges and Universities, Native American Colleges and Universities and reported the results to the National Science Foundation and White House

•Named a member of the FHWA Accounting Standards Tiger Team to define a fool-proof PO numbering protocol for the obligation in the General Ledger

DIGI-FORM Inc. Fredericksburg, VA September 1998 – May 2004

Business Analyst for Custom Information Management Programs

•Own and operate a business that developed custom MS Access desktop software applications and local area networks for federal and commercial clients.

•Work directly with C level officers to list their requirements, identify baselines, and propose transformative IT solutions for improved business efficiency, intelligence, and customer services.

•Collaborate through JAD sessions to record requirements, build a module, and test prior to integration with the waterfall project.

•Programmed and tested the applications with workers all along the hierarchy and included their requirements in the final build.

•Work with designated SME for each client and teach them system ownership and life cycle management for their new IT application and network.

•Become knowledgeable in many esoteric practices and contract types related to my clients at the Administrative Office of the US Courts, Housing and Urban Development, Department of Transportation, US Navy Public Works, DOT Office of Emergency Transportation, FHWA Office of Operations, US Coast Guard National Air and Sear Rescue Command, and Arrowhead Global Solutions (Telecommunications).

•Fluent use of Office365 Suite (such as SharePoint development and Power Automate Flow).

•Proposed, designed, and successfully installed new and highly customized desktop databases for specific IT reporting not supported by the enterprise.

•Perform ad-hoc work orders as a subcontractor to install enterprise upgrades to new versions of Windows, new COTs software and hardware.

•Travel to various sites and train federal employees in the use of internet search engines, and consumer satisfaction sites to perform market research when planning a small purchase.

John Brown Government Services Houston, TX September 1993 – January 1998

Senior Business Analyst for Finance, Safety, and Quality Management

•Managerial oversight for contract administration (changes, A/R, compliance), safety, and quality for up 180 personnel who performed various municipal services at US Naval Air Station Guantanamo Bay, Cuba.

•Administer contracts, accounts receivable, invoicing, accruals (cost and income), and change to finance, accounting, and procedures.

•Prepare all contract required communications and internal strategies to mitigate cases for conflict management.

•Inform the Sr. Manager of potential operating risks going to contract performance.

•Incubate new safety and quality assurance practices that achieved over 1.5 million manhours without an accident and reduced rework to less than one tenth of one percent of the total 360,000 annual work events.

•Manage company finance, contract administration, and business services with new procedures and IT approaches.

•Work with the assistant contract officer and reconciled contract balance to the penny, resolve conflict, and positioned John Brown to earn 15 consecutive, perfect award fee scores.

John Brown Engineers & Constructors Houston, TX October 1985 – August 1993

Senior Business Analyst for Field Production Control and Maintenance Management

•Expert in O&G manual and automated well testing, safe and quality systems operation, continuous production improvement, and maintenance management planning at the US Naval Oil Reserve No. 3 in Wyoming.

•Innovated well producing methods that increased oil and gas production from troubled wells, depleted wells, and at the enhanced oil recovery pilots (steam flooding).

•Field supervisor for a major replacement of the existing maintenance management system to include the software design, IT construction, configuration with the mainframe, user training and all new forms for the field staff.

•Performed over 10,000 well tests to include dynamometer, sonogram, pressure bomb, and inflow testing to include evaluation of well completion history and evidence of production enhancement opportunities.

•Innovated the production approach to EOR steam flooding and increased oil by 600%.

•Innovated the downhole production protocol for high gas to oil ratio wells and increased oil and gas production by 300%.

•Innovated the treatment approach to waste oil reclamation and increased oil sales 500%.

•Innovated stripper well pumping and eliminated well pulling expenses.

•Produced an historical video about the Teapot Dome.

•Member of the Steering Committee, highly respected by the DOE clients, and awarded five times for improvements and public service.



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