Richard P. Cavanaugh

443-***-**** ** Chelsea Street, Hawthorne, NY. 10532 adx8ct@r.postjobfree.com

Education/Certifications:

Master of Business Administration in Healthcare Management 2016

Certificates: Long Term and Short Term Care, and Information Systems

●Iona College, New Rochelle NY Hagan School of Business (AACSB Accredited)

Bachelor of Business Administration in Management 2015

●Iona College, New Rochelle NY Hagan School of Business (AACSB Accredited)

Healthcare Administration Experience:

Iron Health, Physical Therapy August 2020- Present

Head of Operations

●Administered solutions to help comply with insurance standards, and procedures.

●Managed all facets of the practice(s), and Doctor's of Physical day to day operations.

●Provided billing support, by allocating step by step breakdown of reimbursement.

●Demonstrated “white glove concierge” services for potential and established patient centered care.

●Communicated with outside MD’s, for Plan of Care goals, stabilizing trust for referring in and outpatient.

●Sustained new guidelines for authorization, claims, and overall reconciliation for weekly/quarterly reports.

●Consulted with Clinical Director to curate exact measures for establishing new areas of practice development.

●Delegated set core standards of the mission statement to Administrative staff.

●Designed policies and procedures for compliance within the organization, constant training.

●Trained staff with HIPAA, NY State Training for Compliance for work environment, Human Resource.

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Madison Square Wellness: Chiropractic, Physical Therapy, & Acupuncture March 2018- June 2020

Office Administrator/ Head of the Acupuncture Department

●Collaborated with Wellness Director for clear goal understanding of potential on sites, corporate wellness.

●Established guidelines for staff about patient care plans (weekly, monthly etc.) and organizing evaluations.

●Increased weekly number of patients, 115+ (2019-2020) from 70+ when taking over ACU (2018).

●Stabilized home exercise programs, scheduling, and overall communication for on-site HR, Wellness Programs.

●Maintained and compiled analytics to show areas of growth/weaknesses, co-treating #’s, to practice owner.

The Bristal of Armonk: Assisted Living Facility

Administrative Assistant/ Recreation Assistant November 2016- January 2018

●Created SWOT analysis, and core competencies that allowed the facilities to align overall DSRIP.

●Consulted in strategic planning, in which, providing utmost care and facilitating needs and concerns from aides.

●Implemented sales staff of day-to-day operations for new resident move-ins and discharges.

●Developed disease prevention presentations, coinciding with the mission statements and policies/procedures.

●Communicated with the DOH, stabilizing regulations and conditions for the geriatric population codes within NY.

Honors/Award;

Academic Scholarship Fall 2011-Spring 2015

Hagan School of Business Dean's List Fall 2013, 2014

Spring 2012, 2014, 2015

Leadership Experience/Campus Involvement:

Brother of Pi Kappa Phi- Iota Omicron Chapter of Iona College New Rochelle, NY

●Founding Father (#28)- turned an interest group (idea) into a Nationally Recognized Fraternity.

●Brotherhood Chairman- assisting in the new member education process.

Skills:

Technical: Experienced w/EMS (Dr. Chrono, Kareo, WebPT), Microsoft Publisher/Office Suite, QuickBooks

General: Ability to work individually, as well as in a team. Strong interpersonal skills and well organized.

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