Yamile Acebo

**** * ****** **., ******** Pines, FL 33026

adx8be@r.postjobfree.com

754-***-****

Objectives

Dedicated administrative professional with excellent customer service skills and computer skills. Interested in securing a position with a company that offers potential growth opportunities, while utilizing my past experiences and acquired skills. Skills

Time management, negotiation, customer service, bilingual (English/Spanish, vendor relationships, medical terminology, records management, vital screenings and Microsoft Suite – Word, Excel, & PowerPoint.

Experience

Teacher’s Aide/ESOL Assistant • Apollo Middle School • October 2017-Present

• Assist with ELL folders/record keeping of placement of files, achievement data, etc.

• Assist with the administration of English for Speakers of Other Languages (ESOL) eligibility testing and/or appropriate assessments designed to measure and observe student progress.

• Provide translation for non-English speaking parents such as phone calls, notes, and letters between home and school.

• Assist and serve as a member of the school’s ELL committee.

• Under the supervision of a certified personnel/administrator and on a limited basis perform other non-instructional duties as assigned.

Home Healthcare • In Home • November 2007-March 2017

• Provided in-home care for a bed ridden patient.

• Administered medicines, treatments, vitals, suction of trachea and repositioning periodically to avoid bed sores.

• Responsible for transportation, medical records and verbal and written reporting to staff and guardians as needed.

Inbound & Outbound Communication Representative • ABN • November 2003-November 2007

• Ordered necessities i.e., appraisals, title work, payoffs and mortgage histories.

• Analyzed credit reports, appraisals and title work for risk factors.

• Placed loans with prospective lenders, cleared conditions, lock rates and set up for closings.

• Knowledgeable with Conventional, Sub-Prime and FHA lenders. Yamile Acebo

1751 N Hiatus Rd., Pembroke Pines, FL 33026

954-***-****

adx8be@r.postjobfree.com

2

Customer Service Representative • Allied Pressroom Chemistry • January 2002-November 2003

• Assistant to the Lead Sales Representative.

• Ensure supplies and sample requests have been processed in a timely manner for customers.

• Product training and problem-solving techniques used to handle customer issues.

• Processed daily, weekly and monthly reporting for sales representatives and management. Administrative Assistant • Minto Builders, LTD • August 2000- January 2002

• Coordinate and process mortgage documents.

• Customer Service functions, generating weekly sales reports.

• Interact with sales department, title companies, mortgage lenders and customers.

• Spanish bilingual translator.

Education

• Prospect Hall College / Business Administration – 1989-1990

• McArthur High School / 1983-1985

References

Available upon request.