adx88r@r.postjobfree.com
https://www.linkedin.com
/in/kishore-p-975480249/
Bangalore, India
EDUCATION
Diploma in Hotel
Management (2 years)
Chennais Amrita
International Institute of
Hotel Management
(Affiliated to London
University)
0000
COMPUTER SKILLS
Protel, IDS, Prism
hospitality softwares
MS-Office
PERSONAL ATTRIBUTES
I am an excellent
communicator, with a
friendly personality
Interacting with and
helping guests
Highly motivated to take
up challenging
assignments
Capable team player,
works with people at all
levels with excellent
interpersonal skills
SKILLS SUMMARY
I have in-depth knowledge and understanding of F&B Service
Expertise in building positive rapport with guests
Highly skilled in team leading, assigning duties, shifts and supervising their work other daily job related functions.
Assisting in mis-en-place and restaurant layout
Making the store requisition as per requirement of Food and Beverages,
Skilled in up-selling and cross-selling.
Proficiency in Protel, IDS, Prism hospitality software. ACHIEVEMENTS & RECOGNITIONS
Best Employee of the month
Best sales achiever
Highest review taker
100% Attendance all over the year
WORK EXPERIENCE
37th Crescent Hotel, Bangalore
F&B Executive, March 2023 – present
Responsible for the entire operation of Restaurant.
Monitoring and controlling F&B costs, analyzing sales and expenses, and implementing strategies to maximize profitability.
Recruiting, training, and supervising F&B staff, ensuring efficient operations and delivering excellent customer service.
Ensuring high-quality food and beverage offerings, maintaining service standards, and addressing guest feedback and concerns to enhance overall dining experiences.
Responsible for daily basis work like, DRR, Hard beverage, soft beverage, Linen, CCGH Inventory.
Brahma Brews, Bangalore
F&B Executive, March 2021 – January 2023
Responsible for the entire operation of Restaurant.
Responsible for attending guest queries and complaints.
Responsible for office work, cashiering, filling the reports.
Responsible for office work on publishing daily report and presenting
complaints and queries to the senior.
Responsible for attending guest queries and complaints. KISHORE P
Accomplished F&B professional with extensive experience Hospitality industry with some of the most recognised brands in India.
I hold a Diploma in Hotel Management (2 years).
Committed and passionate about providing quality service of a high standard, I have consistently exceeded expectations through hard work and learning. Page 2 of 2
LANGUAGE SKILLS
English, Hindi, Kannada,
Tamil, Telugu
PASSPORT & VISA DETAILS
Valid Indian passport
Passport No: T7756556
PERSONAL DETAILS
Nationality: Indian
Marital Status: Single
Date of Birth: 11/04/1999
PROFESSIONAL REFERENCES
Ms. Sonu
Chief Executive Officer
37th Crescent Hotel,
Bangalore
The Lalit Ashok, Bangalore
Senior Steward, June 2019 – January 2021
Overseeing the activities of stewarding staff, and ensure efficient operations in the dining areas.
Monitoring and managing inventory of kitchen supplies, equipment, and cleaning materials, ensuring adequate stock levels and minimizing wastage.
Enforcing hygiene and sanitation standards, conducting regular inspections.
Gokulam Grand, Bangalore
Senior Steward, May 2018 – May 2019
Oversee the work of the stewarding staff, assign tasks, and ensure smooth operations within the
department.
Monitoring and maintaining inventory of cleaning supplies, equipment, and utensils, and coordinating orders as needed.
Ensuring compliance with sanitation and safety regulations, conducting regular inspections.
Providing guidance and training to stewarding team members, ensuring they have the necessary skills and knowledge to perform their duties effectively.
ITC Fortune, Bangalore
Guest Service Associate, March 2017 – April 2018
Greeting guests, present menus, take food and beverage orders accurately, and deliver orders promptly to ensure a positive dining experience.
Providing detailed information, and make recommendations based on guest preferences and dietary restrictions.
Setting up tables, arranging utensils, and maintaining a clean and organized dining area to create an inviting atmosphere for guests.
Addressing guest questions, resolving complaints, and providing exceptional customer service to ensure guest satisfaction.
Processing payments accurately, handling cash transactions in accordance with established procedures.
Birds Valley Resort, Munnar
Job Trainee, August 2016 – January 2017
Training in F&B service, Front office and F&B Production DECLARATION
I hereby declare the above given information is correct and complete to the best of my knowledge and belief.
Kishore P