Glen Clark

**** ****** **** ***** ****** Chapel, Florida 33544

Mobile 813-***-**** Email adx862@r.postjobfree.com

QUALIFICATIONS PROFILE

Accomplished Service Technician/Sales Representative/Business Owner with 25 years of technical, customer service, sales and business management experience. Self starter with a track record for building trusting customer relationships. Versatile professional with focus on quality, accountability, and customer service excellence.

CORE & TECHNICAL COMPETENCIES

Well versed in all disciplines of pest control

Expert in Landscape and Grounds Management

Business Reporting, Profit & Loss Management, Regulatory Compliance

MS Office (Word, Excel, Outlook), MS Teams

PROFESSIONAL EXPERIENCE

PEST AWAY EXTERMINATORS, INC, Hudson, Florida, September 2022 – June 2023 Pest Control Technician/Sales (Versa tech)

Supports daily operations of service sales and management

Versa tech duties including addressing all disciplines of pest control; lawn and ornamental, GHP, and termite control

Main focus includes customer service representation, sales and business development NEATPRO LANDSCAPE MAINTENANCE, LLC, Sarasota/Wesley Chapel, Florida, 2005 July 2022 GC LAWNS, Orlando, Florida, 1995 2005

General/Operations Manager

Built and managed a landscape and lawn maintenance company from the ground floor, hired, trained, and managed in house and subcontractor teams, and expanded business growth and profitability.

Conceptualized business strategy, developed/executed strategic plan, facilitated a successful business launch, and advanced brand presence and market share.

Sourced, hired, and collaborated with a digital marketing team, designed/implemented compelling advertising promotions, developed/leveraged new business leads, and onboarded new clients.

Established strategic vendor relationships, negotiated equipment purchases and maintenance agreements, and optimized equipment operability and uptime.

Developed/administered company operating budget, controlled labor and operating expense, and expanded profit margins.

Consulted with homeowners and prospective commercial clients, presented/marketed landscape project and lawn service offerings, and negotiated profitable service contracts.

Strategized and scheduled landscaping projects, defined project requirements, delegated landscape team assignments, and assured on time and quality project execution.

Championed and created a positive customer service culture, maintained an attentive and responsive customer service presence, and achieved high client satisfaction and repeat and referral business.

Glen Clark

6716 Bonnie Blue Drive Wesley Chapel, Florida 33544 Mobile 813-***-**** Email adx862@r.postjobfree.com

Interfaced with insurance and IRS auditors, provided required audit documentation, assured regulatory compliance, and consistently achieved positive audit outcomes.

Maintained and submitted profit and loss and financial reports to company accountant and assured reporting timeliness and accuracy.

Presented business advantages and profit potential and successfully negotiated profitable business sale in July of 2022.

MILLER ENVIRONMENTAL, Oviedo, Florida, 2009 2011 LEWIS COBB PEST CONTROL, Winter Park, Florida, 1996 1998 Service Technician

Established trusting customer relationships, promoted/marketed General Household, Lawn & Ornamental, Subterranean, and Drywood Termite service offerings, and increased sales and profitability in multiple Florida locations and markets.

Developed/serviced local territories, created customer routes, and optimized service productivity and efficiency.

BILL BRYAN IMPORTS, Winter Park, Florida, 1993 1995 Sales Representative

Consulted with walk in customers, presented/marketed Hyundai, Subaru, and Saab vehicles ranging from $14,000 to $60,000, and consistently met targeted sales objectives.

Appointed to represent dealership at Manufacturer’s Walk Around Contest and delivered product presentations to panel of judges.

PROFESSIONAL DEVELOPMENT HIGHLIGHTS

Management Training Program, Expert Tune

Sales Training Programs, Miller Environmental/Lewis Cobb Pest Control EDUCATION

VALENCIA COMMUNITY COLLEGE, Orlando, Florida

Undergraduate Studies, One Year

PASCO HERNANDO COMMUNITY COLLEGE, Brooksville, Florida

Undergraduate Studies, One Year

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