KYLENE GREGORY
*** ****** **** **** *****, TX ***78 *************@*****.*** 682-***-****
Professional Summary
Highly motivated and versatile Administrative Assistant with 10 plus years of experience supporting organizations and leadership. Thorough knowledge of corporate policies and procedures and excellent organizational skills. Exemplary communication and people skills with a team first mindset.
Experience
CUSTOM DESIGNS BY KYLENE NOVEMBER 2010 - PRESENT
Owner
Currently managing multiple small designs for clientele. Designs include shirts, cups and decals for small companies and organizations across the country.
Responsible for developing and maintaining good working relationships with current and potential clients.
Work closely with clients to understand the needs of their events and/or promotional products.
Coordinate with vendors to acquire the correct material for projects at the lowest cost.
Prepare estimates and schedules for clients based on their needs.
Manage cashflow and oversee invoicing, accounts receivable/payable.
Well versed in marketing and networking face to face and through social media.
Provide leadership and mentoring to seasonal workers.
Overall, responsible for making sure the design is of the highest quality and satisfies the client’s needs.
COUNTRYWIDE FULL SPECTRUM LENDING 2006 – 2010
Administrative Assistant
Fulfilled multiple responsibilities including, maintaining meeting minutes, scheduling interviews, assisting management with preparing presentations and documents, making travel arrangements etc.
Responsible for preparing various monthly, quarterly, and ad hoc reports.
Developed a new process for welcoming and communicating with new applicants throughout the process of their loan. Received praise from multiple customers on communicating with them in a timely manner and always knowing where their application was in the process.
Accurately verified and processed dozens of new applicants weekly. While maintaining strict confidentiality of all their information.
Worked closely with management and loan officers to prepare files for underwriting. Successfully assisted with taking hundreds of applicants from underwriting to funding.
DELTA FUNDING 2002 – 2006
Administrative Assistant
Provided continuous support for the Regional Vice-President and three senior managers.
Managed complex calendars, organized meetings, set appointments, travel arrangements, and proactively identified and adjusted conflicting events and meetings for them.
Assisted with preparing budget and various other reports. Received praise from leadership for going the extra mile to ensure reports were submitted prior to the due date.
Improved and implemented the employee onboarding and training process. Reducing the process from 4 weeks down to just 2 weeks.
Education
THE SALON PROFESSIONAL ACADEMY 2014 - 2015
Certification for Esthetician
Specialized in skin treatments such as, facial waxing, lasers, and chemical peels
DALLAS COUNTY COMMUNITY COLLEGE DISTRICT 1999 - 2000
Major: Associate of Art – General Studies
NORTH GARLAND HIGH SCHOOL 1994 - 1997
Skills
Microsoft Office – Excel, Word, OneNote, PowerPoint, Access, Word, Teams
Google Docs
Intuit QuickBooks
Client Relations
Scheduling
Time Management