Eva-Lynn M. Stevens, M.S., R.D., LD/N

**** ******* ***** **** *****, FL 33434

Cell: 240-***-****

adx834@r.postjobfree.com

OBJECTIVE: Registered Dietitian with extensive experience in nutrition counseling with a focus on lifestyle change

HIGHLIGHTS OF QUALIFICATIONS

Master of Science in Dietetics and Nutrition with personal and professional experience with eating disorders . addiction, and medical nutrition therapy

Intuitive counselor with ability to build relationships that facilitate behavioral change.

Strong background as consultant dietitian: assessing and counseling individuals and facilitating groups.

Skilled team builder. Molded strong teams of hourly and management staff through coaching, counseling and mentoring.

Innovative with successful experience in planning and implementing major projects.

Strong leader with twenty- five years’ experience in nutrition and food service operations management.

Fiscally responsible with proven ability to re-design operations for greater efficiency and increased customer satisfaction.

PROFESSIONAL EXPERIENCE

March 2022-present Carerite at the Legacy at Boca Raton

Completes clinical assessments. Develops, implements and monitors effectiveness of

nutrition care plans for residents in 180 bed skilled and LTC setting. Completes MDS

assessments as indicated.

August 2018-2022 Manor Care Boynton Beach

Provides clinical assessments, counseling, and documentation to long term care residents

August 2018-Present Nutritious Lifestyles- Consultant Dietitian

Provides clinical and food service consulting services to a acute, long term care and psych

facilities.

June 2016- August 2018 Morrison Healthcare- Director of Food and Nutrition

Directs all food and nutritional service operations and provides medical nutrition therapy and counseling to patients.

Manages staff of 13 FTE’s maintaining responsibility for all human resource activities for the department.

Multiple roles as Food Service Director, Clinical Nutrition Manager and Clinical Dietitian

Accountable for budget preparation and compliance for food service operations.

Responsible for operation of retail outlet, physician’s dining room, and catering operations.

Maintains excellent relationships with physicians and all departments within hospital.

April 2010-June 2016 University of Maryland Medical Center- Assistant Director, Food and Hospitality

Recruited by an old colleague to assist the Medical Center in the final stages of transition

from contract management to self op. My primary role was to facilitate a positive cultural

transformation within the department. Worked closely with Department Director to direct

all food service operations of this812 bed teaching hospital. including: patient services,

catering, two self op retail operations, and five franchise locations. Accomplishments

include:

Human Resource Management: 60 percent of time spent coaching, counseling, and mentoring to bring about behavioral change in hourly staff and management team. This lead to a significant positive shift in the department’s culture.

Strengthened management team and hourly staff through series of team

building activities, training programs and reward/recognition

Restructured job flows using “LEAN” process resulting in increased

efficiency and overall reduction in FTEs.

Collaborated with Director of Clinical Nutrition and members of the Information Technology Department to streamline diet orders from 208 overly restrictive diets to 82 evidence-based diets. This project resulted in a $54,173/yr. cost savings.

All operations managed within budgetary guidelines and regulatory agency requirements.

Built new data base, patient and retail menus. Implemented new software

system to manage: patient meal selections, production, purchasing, inventory

and catering operations.

April 2009- April 2010 Sodexo Corporation- General Manager, Johns Hopkins Medicine: Howard County General Hospital

Responsible for directing and coordinating all activities of a 200-bed acute care affiliate of Johns Hopkins Hospital in Columbia, MD. Left position due to offer at University of Maryland.

Oversaw all day to day operations of facility including: an “At Your Request”

meal service program for patients; a retail operation for employees and visitors;

catering for special functions; clinical nutrition program and two subcontracted

retail venues.

Implemented several service excellence initiatives and improved patient

Satisfaction scores from 8th percentile to the 85th percentile.

Improved employee accountability to policies, procedures and service

excellence standards through consistent application of the facilities progressive

disciplinary protocol

Responsible for compliance with the Joint Commission and all regulatory

agency requirements. Received excellent reports from county health inspectors

and a “Golden Spatula” for cleanliness and staff training from the contacted company completing a mock Joint Commission Survey.

2007-2009 Unidine Corporation- Director of Operations Senior Services Mid Atlantic

Responsible for oversight of seven Senior Living Services accounts in the Mid Atlantic

Region.

Budget preparation and accountability for seven P and L accounts.

Met with clients to establish expectations. Developed “roadmaps” for achieving these expectations

Re-negotiated contracts to improve financial performance

Trained and developed the Dining Service Directors at each unit on Unidine policies and procedures. Develops action plans for DSDs and ensures accountability

Ensured all accounts were survey ready. Conducted pre-survey audits to assist clients in preparation

2000- 2007 ARAMARK

2005-2007 Operations Support Specialist East

Assisted District Managers with oversight and management of large multi-unit Senior Living food service accounts in the Eastern United States. Specific responsibilities included:

Budget preparation and accountability for accounts with managed volumes greater than 7 million dollars.

Managed all operations of residential living, skilled, long term care, assisted living, retail, and catering operations at several locations.

Developed and maintaining client and resident satisfaction.

Departmental re-organization and development of management teams.

Successful planning and implementation of major service re-design projects.

Directed all on-site activities of new account openings.

Provided clinical support and serves as clinical resource through peer review and assessment.

2003-2005 Dining Services Operations Manager:

Responsible for all nutritional and dining service needs for the 285 bed Wilson Health Care Center Skilled /Sub-Acute Nursing Facility; the 165 bed Kindley Assisted Living Facility; Asbury Methodist Village Adult Day Care Services; the Montgomery County Meals on Wheels program and Russell Avenue Café.

2000-2003 Assistant Director Patient Services:

Assisted General Manager with all operations of Support Services Department in a large acute care teaching facility.

OTHER RELAVENT EXPERIENCE

1990-1998 Marriott Management Services

During my employment with Marriott I opened and managed all operations of the hospital’s New Direction Weight Management Center which provided multidisciplinary treatment for the morbidly obese. Provided individual and group nutritional counseling to this select population. In coordination with psychologist and physician monitored progress and medical status.

1980-1990 Business Owner/Consultant Dietitian: Therapeutic Diet Associates and Professional Nutrition Services Inc.

Worked with multidisciplinary teams of physicians and psychologists to assess, treat and monitor nutritional care of patients with a variety of medical conditions. These included those with anorexia, bulimia, binge eating disorders; high risk pregnancy, pediatrics, diabetes, cardiac disease and renal failure. Also provided group counseling, developed educational materials and promoted healthy eating thorough speaking engagements and media events.

EDUCATION AND CREDENTIALS

M.S., Dietetics and Nutrition

Florida International University, Miami, FL

B.S., Nutritional Science

University of Connecticut, Storrs, CT

A.D.A. Clinical Experience

Florida Medical Center, Lauderdale Lakes, FL

R.D. Registered Dietitian #709123

State Licenses:

Maryland License # DO2046

Florida License# ND8203

FNCE, Academy of Nutrition and Dietetics 2013: Poster “ An Evidence-Based Approach to Streamlining Diet Orders”

Represented Deborah Heart and Heart Association of Palm Beach in numerous television spots

Certified ServeSafe Educator

ARAMARK “Building Leadership Skills”

ARAMARK “Leadership Development" Programs

REFERENCES AVAILABLE UPON REQUEST/INFORMATION ON PREVIOUS POSITIONS AVAILABLE

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