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Customer Service Sales Representative

Location:
Saint Joseph, MO
Posted:
July 12, 2023

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Resume:

William Greer

**** ********* ******

Kansas City, Missouri, USA 64124

Tel: 816-***-**** Email: adx80f@r.postjobfree.com Profile Sales Representative with 10+years experience in direct sales and retail environments. Recognized for ability to communicate with customers, providing exceptional customer service, that ensure client retention and positive feedback. Proven ability to increase sales through up selling techniques as well as implementing processes that drive profitability.

Job Objective Sales position where my skills and experience can effectively be utilized to increase sales revenue.

A customer-focused sales professional with a proven aptitude for learning and demonstrating new products.

A highly engaged and positive team player with a strong customer focus and the motivation to deliver exceptional sales results.

Well-developed written and verbal communication skills and a professional demeanor.

In-depth understanding of the sales process, the ability to build strong customer relationships and close sales.

Energetic self-starter inspired by a passion for sales who is able to quickly and consistently bring in new customer accounts. Experienced in covering full assigned territory to develop new accounts, ensure high customer satisfaction and improve sales revenue.

Five years of successful outside sales experience with the proven ability to develop new business, build repeat business and establish long-term positive customer relationships at all levels.

Education Rockhurst College Sep 1975 ~ May 1980

Bachelors, Psychology

Experience The Kansas City Star Newspaper Apr 1992 ~ May 2013 Direct Sales/ Business to Business and Circulation Executed trade shows to drive sales.

Learned consultative selling skills to identify

opportunities, overcome objections and close sales. Generated interest from customers by conveying key product benefits.

Achieved and fostered strong working relationships with new client partners.

Time Warner Cable/ Spectrum Apr 2013 ~ May 2017

Direct Sales / Retention

Primary responsibilities include maintaining highly valued customers by utilizing key relationship

building skills and effective customer service

techniques. Successfully presented products by

utilizing effective sales and persuasion skills in addition to a solid knowledge of the company's

products and competitor's products.

Work independently to promote the sale of cable

television, high speed Internet and Digital Home

Phone services to new customers through door-to-

door cold-call sales presentations.

Use self-management skills to continually set and

meet sales goals, organize appointments with

potential clients, and ultimately ensure that the sales process is completed to install.

Attend weekly department meetings as scheduled.

Conduct daily follow-up calls to answer client's

questions and manage sales process.

Properly answer inquiries for customers related to pricing, programming, billing, and installation.

Demonstrate benefits of various Time

Warner products

.

CDA May 2017 ~ Present

Sales Advisor/ Food demonstrator

Described products to customers and accurately

explained details and care of merchandise.

Answered product questions or concerns with up-to- date knowledge of sales and store promotions.

Contributed to the facility services involving accurate cleaning of all stands/set ups of products on display. Working a well set schedule for demo services

products and facility maintenance. Maximized sales volume for specific store items.

Built strong relationships with customers and

provided superb customer service.

Followed proper guidelines for food safety.

Skills Addressing customer concerns.

Achieved sales goals in competitive sales environment. Consistently meet and exceed monthly sales goals to maximize growth and revenue.

Possesses impeccable communication, organizational, and people skills, as well as strong customer service skills.



Contact this candidate