HEMA.B

Tirupati, India ****** 950-***-**** adx808@r.postjobfree.com

Summary

Having 4.2 years of experience in US mortgage as a Escrow processor and experience in the process of conducting risk analysis and scrutinizing relevant documents. completes high-quality work in fast - paced settings. dealing with tax and insurance. Expertise in Amazon work place.

Skills

Consistent in doing production and giving good quality and handling a team in absence of team lead send and sharing a dashboard and re-assigning a file if anyone are in leave

Good communication.

Dedication towards work and presentation skills.

Analyzing the difficult situation and finding the solution

Understanding the organization environment and act the same

Ability to deal with people friendly and keen to learn new things. Experience

1) Senior Analyst 02/2022 to 08/2022

Archwell Operation India. Bangalore, India

Performing calculations and reconciliations to verify that the escrow funds are properly allocated and disbursed.

Generating reports and documentation to summarize the findings of the escrow analysis.

Processing incoming mortgage yearly payments with escrow

Create monthly mortgage by using EDMS and fizerv applications.

Handling AQ, non AQ and payoff loans.

validating service escrow tab, closing tab and Miscellaneous tab and first payment letter.

Creating mortgage monthly payments for the upcoming year based on payment made in current year.

In escrow IEAD we summarize how much you pay each month for the coming year.

Update a correct values from document to master excel sheet. 2) Associate 09/2019 to 02/2022

First source Solutions Limited Bangalore, India

Prepared closing documents with care to eliminate errors or delays in processes.

Reviewed files, recordings and other documents to obtain information as per the requests

Worked on Arizona, Florida and California Regions client.

Trained new employees and given support to them, Ensure all the order are closed the within the time frame. 3) Transaction Processing Officer 07/2017 to 09/2018 Mphasis Limited Bangalore, India

Received, processed and organized transactional documents and transmitted to clients.

Received requests and documents related to processing financial transactions.

Working an order of customer requirements.

Processing multiple job types for multiple accounts numbers, and sent to create additional job team.

Working on opening new accounts, resolving the issue with TAT.

As per client request receiving the scanned copies and documents.

Responsible to meet daily target, meetings and also reaching the quality.

Using Citrix application to process the loans.

Education and Training

MBA: Finance And HR 05/2016

Vemu Institute of Technology Chittoor

Languages

English

Telugu

Kannada

Certifications

R&R Awards for the best performer.

Life saver award

Worked as a trainer for Escrow IEAD.

Declaration

I hereby affirm that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Hema.B

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