Ullanda Brewer

Clarksville, TN *****

Phone: 931-***-****

Email: adx7wh@r.postjobfree.com

Objective

I am seeking a rewarding and challenging position where I can utilize my experience and expand my knowledge in the administration career field.

Summary

Over 20+ years of professional customer service

Supervisory and Training experience

Knowledgeable of Microsoft Office: Type 40 wpm

Operate multi-telephone line

Data Entry; Maintained and Tracked program information

Follow Company policies and procedures

Cash handling experience

Provide solutions for customers

Develop and maintain customer and employee relationships

Strong time management skills

Employment History

01/2022 – Present

Mapco, Clarksville, TN

Cashier and Salesperson

Operate cash register: balanced cash drawer daily

Prepare food for customers

Provide customer service

Trained new employees on standard operations

Maintain cleanliness of lobby and restrooms

Knowledgeable of merchandise: stocked, ordered inventory

Ensure customer satisfaction

Ability to work in a fast paced environment

Work well independently and as a team player

Ability to handle difficult customer situations

Provided service to over 100+ customers

Manage base materials using the FIFO (first in, first out) method

09/2017 - 02/2020

Curing Press Operator

Hankook Tire, Clarksville, TN

Controlled and operated machines on operational line

Bladder coated the bladders inside the machine press

Oversee 22 presses during shift; ensured accuracy

Inputted maintenance work orders; due to fail productivity as needed

Trained new employees, maintained safety accountability at all times

09/2012 - 07/2015

Process Assistant

Electrolux, Springfield, TN

Provided a wide range of administrative and logistical support service

Assisted in installation and testing of pressurization air system

Completed BOI in accordance to company procedures

Set-up and operated tools and robotic equipment

Cleaned and maintained the assembly line appropriately

Inspected parts to ensure that they meet specific engineering instructions

Produced and assembled parts for the assembly line

Fabricated parts using hand tools where necessary

Assisted with training new employees as needed on operational standards

04/2010 -

08/2013

Customer Service Rep. (Money Center)

Walmart Store #0673, Clarksville, TN

Provided professional customer service

Accepted various forms of payments at register

Assisted customers with questions or concerns

Provided information about items and make buying suggestions

Operated adding machine and cash till to ensure balance of payment and receipts

Issued receipts and refunds for unwanted merchandise

Managed change and credit card transactions

Trained personnel on check cashing: issuing money orders: receiving wire transactions

Followed company policies and procedures

09/2005 - 08/2008

Shift Leader

Dodge's Store, Clarksville, TN

• Monitored work of cashiers daily d

• Create and distributed cashier schedules and cash till allocation

• Ensured workload equally divided between cashiers

• Performed cashier duties during cashiers' absence or extreme workload

• Supervised the activities of checkout stations on a constant basis

• Handled store operations in the absence of store managers

• Evaluated performance of cashiers for quarterly evaluation

• Ensured customer transactions processed effectively and accurately

• Reconciled cash with receipts at end each shift: corrected any cash drawer discrepancies as needed

Education

Business Administration (60+ college credits)

Bethel University, Clarksville, TN

Kenwood High School (Montgomery County Adult Education)

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