MM MELISSA MARTIN

adx7ss@r.postjobfree.com 801-***-**** LAYTON, UT 84041

PROFESSIONAL

SUMMARY

To seek and maintain a full or part-time position that offers professional challenges utilizing interpersonal and problem-solving skills. Detail-oriented team player with strong organizational skills; The ability to handle multiple projects simultaneously with a high degree of accuracy and a positive attitude and a willingness to take on responsibilities to meet team goals. SKILLS Customer Service and

Assistance

Client Needs Assessment

Account Management

Multitasking Abilities

Marketing Support

Critical Thinking

Continuous Professional

Improvement

Effective Scheduling

Social Perceptiveness

WORK HISTORY Business Development Associate Metro National 04/2018 - CURRENT Title - Salt Lake City

Created a client database (CRM) using SalesNow to promote business development.

Arranged potential client contacts, cultivated relationships with our reps and teams.

Helped create systems for our sales reps to create efficient ways to market through our CRM and help keep track of their clients. Trained new reps on our system and was a support when needed Import Supervisor Expeditors International Of 01/1996 - 08/2002 Washington Inc - Salt Lake City

Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.

Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy. Created and transmitted accurate documentation to governmental agencies for import activities.

Coordinated with carriers for clients product shipments and international transactions to eliminate freight delays. Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.

Oversaw timely and accurate US Customs filings and related documents to facilitate communications flow.

Assisted compliance department in performing internal audits of processes and systems to facilitate importation and exportation of products.

Tracked shipments processing through customs and other agencies and obtained clearances.

Prepared and processed import and export documentation according to customs regulations, laws or procedures. Maintained open communication with customers and overseas partners to update all parties on order and shipping changes. EDUCATION Weber State University, Ogden, UT 05/1994 Associate of Science: General Studies

YOGA

INSTRUCTOR

I teach yoga and functional training at EOS gyms and I am in the process of getting my yoga teaching certificate.

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