Customer Service Social Media
Resume:
Clovis Ndanyuzwe
******.*********@*****.***
KG *9 Ave
Profile
Reliable candidate ready to take on challenges and responsibilities using problem-solving and prioritization skills to help the team to succeed.
Professional Experience
2022/02 – 2022/08
Kigali, Rwanda
Sales and Customer Support Intern
Intelligra.
•Greeted customers and asked questions to assess needs.
•Promoted products by tracking offerings and prices.
•Secured consistent customer sales with knowledgeable, friendly support. 2021/01 – 2021/08
Kigali, Rwanda
Assistant Social Media Manager
College Saint Andre
•Engaged daily with the community using posts, stories, and tweets.
•Incorporated interesting and informative content, resulting in increased engagement and followers.
•Tracked audience engagement and feedback to optimize social media strategies. Education
2022/04 – present Bachelor of Arts in Management
Southern New Hampshire University
Relevant Coursework:
•Communications
•Supply Chain Management
•Operations Management
•Team Leadership
•Strategic Management
2018/01 – 2021/07
Kigali, Rwanda
Advanced Level Secondary School Diploma
College Saint Andre
Mathematics, Physics, and Computer Science
Skills
Communications
Team Leadership
Customer Service
Word Processing
Microsoft word and Excel
Operations Management
Languages
English French
Certificates
Excel Fundamentals- Formulas for Finance
Financial Analysis Fundamentals
Customer Service Foundations
Digital Marketing Foundations
Project Management Foundations: Communication
Reading Financial Statements
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