Brandie Mccrary

Cashier, Packer

Lexington, NC **292

adx7sb@r.postjobfree.com

+1-336-***-****

Work Experience

Call Center Representative

First Horizon Bank - Winston-Salem, NC

November 2021 to Present

I am a call center representative at Winston -Salem NC . clients call in to get information based on their bank account or to get their online banking account unlock. I help with their every needs that I am trained to do.

Call Center Representative

Lane Bryant - Winston-Salem, NC

March 2021 to Present

I transferred from Ann Taylor & LOFT to Lane Bryant : take the clients calls and I help better serve them Teacher Assistant

AppleTree Early Care and Preschool - Clemmons, NC

March 2020 to Present

Customer Service Representative

Loft for Ann Taylor - Salt Lake City, UT

March 2020 to March 2020

They moved me from Ann Taylor & Loft to Lane Bryant: I answer and take care of client orders and demands

Cashier, Packer

Bojangles' Famous Chicken 'n Biscuits - Lexington, NC September 2017 to February 2018

Assessed customer needs and responded to questions. Cleaned and straightened work area.

Bagged merchandise by following standard procedures. Organized register supplies.

Worked with customer service to resolve issues.

Operated cash register with proficiency.

Maintained gift certificate documentation.

Cashier, Cook, Team Member, Packer

KFC - Mocksville, NC

July 2015 to July 2017

Organized register supplies.

Bagged merchandise by following standard procedures. Cleaned and straightened work area.

Assessed customer needs and responded to questions. Unboxed new merchandise.

Rotated stock to maintain freshness.

Operated cash register with proficiency.

Maintained gift certificate documentation.

Provided professional and courteous service at all times. Worked overtime shifts during busy periods. I did everything at KFC. I ran the registers from front to drive through, I packed the orders, I cooked, I did the truck orders, I put up the truck, I also to the money at the end of the shift to the bank, handled unsatisfied customers complaints. I pretty much did what a manager would do, but I was just a team member. I was there for 3 1/2 years.

Waitress

Bacio Italian Restruant - Mocksville, NC

December 2014 to May 2015

Assisted guests with making menu choices in an informative and helpful fashion. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Appropriately suggested additional items to customers to increase restaurant sales. Promptly served all food courses and alcoholic beverages to guests. Answered questions about menu selections and made recommendations when requested. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.

Education

High school diploma in Buissness

Rowan-Cabarrus Community College Salisbury - Salisbury, NC 2022

High School Diploma in English, Mathematics and Accounting Davie County High School - Mocksville, NC

2014

Davidson County Community College Thomasville - Thomasville, NC Skills

• CASH (2 years)

• ORGANIZATIONAL SKILLS (Less than 1 year)

• PROBLEM SOLVER (Less than 1 year)

• TEAM PLAYER (Less than 1 year)

• CUSTOMER SERVICE (Less than 1 year)

• English

• Math

• Banking

• Communication skills

Certifications and Licenses

CPR Certification

Additional Information

Skills

CASH, ORGANIZATIONAL SKILLS, PROBLEM SOLVER, TEAM PLAYER, CUSTOMER SERVICE Skills

Strong organizational skills Large cash/check deposits expert Active listening skills Courteous demeanor

Adaptive team player Sharp problem solver

Customer service expert Seasoned in conflict resolution

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