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Administrative Assistant Call Center

Location:
Rising Fawn, GA
Posted:
July 10, 2023

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Resume:

Rebecca Sutton

Chattanooga, TN *****

adx7s0@r.postjobfree.com

+1-423-***-****

Authorized to work in the US for any employer

Work Experience

Administrative Assistant

Union transfer and storage - Asheville, NC

August 2018 to December 2019

Assisted clients with their accounts. Handled filing and billing for the GO-minis. Assisted with the clients going through personal orders in the warehouse.

Dispatcher

Alert towing company - Clyde, NC

March 2018 to May 2018

Answered the phone and assisted drivers with their routes for pick up. Administrative Assistant

Pamela Owenby Insurance Inc - Asheville, NC

March 2016 to March 2018

Call center Agent for Citizens/Charter One

Sitel - Asheville, NC

May 2013 to May 2014

bank

• Assists customers with everyday banking needs

• Transfer money from one account to another

• Assists in financing loans

• Help customers identify fraud on accounts and get claims filed Service Desk Associate

K-Mart - Canton, NC

2012 to 2013

* Play a critical role in providing an interface between customers and company, maintaining friendly service and a professional manner in all communications.

* Build lasting working customer relationships, utilizing knowledge of products and promotions and quality service to balance the needs of clients, employees and the company.

* De-escalate issues through assessment of customer concerns, corresponding with care and consideration while analyzing and implementing strategies to relate to customers and generate positive dialogue.

Education

Diploma in Life Cycle of an Insurance Claim

Ultimate Medical Academy - Tampa, FL

2013

Certification in MEDICAL WORK HISTORY

AB Technical Community College - Asheville, NC

2008



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