KEVIN HISAW, ARM, CMCA, AMS, CPO

**** *********** ***** ***

Vegas, NV 89130

808-***-****

Dear Prospective Employer.

This letter and resume are for your consideration for a capacity that I believe will fully utilize my professional skills and personal abilities. My background reflects broad experience in, but not limited to the following areas of proficiency:

--Mentoring, training, consulting and cohesive team development/team motivation. Highrise building and property management/construction management/general management/building maintenance/troubleshooting issues while implementing viable solutions.

--Property inspections, addressing and problem-solving safety issues.

--Customer Service excellence/client relations/calm under pressure

Over 13 years demonstrating exceptional management and leadership skills, I have specialized in creating, motivating, and mentoring strong productive teams. I am passionate in my ability to exceed team goals and maintain a positive environment recognized by employees, residents, and prospects.

I have consistently exceeded annual company goals and objectives by maintaining costs and significantly increasing profitability. I bring to this position strong character, integrity, dedication, and a desire to be part of any organization that takes pride in their reputation,

Thank you for your time and consideration. I welcome the opportunity to meet with you to further discuss my qualifications in detail.

Sincerely,

Kevin Hisaw, ARM, CMCA, AMS, CPO

Kevin Hisaw 5329 Kingsbridge Dr. Las Vegas, NV 89130 808-***-****

—Accredited Residential Manager (ARM), Certified Manager of Community Associations (CMCA),

Association Management Specialist (AMS), and Certified Pool Operator (CPO)

12/21 - 05/23 Consultant - Inn on the Park

Provided consultation to the Board of Directors and new manager. I have extensive knowledge (13 years) covering all aspects of property and equipment. I was available to guide/mentor the new manager due to my long history of any problem areas, providing viable solutions.

11/19 - 11/21 Manager at both of the below Buildings concurrently

11/19 - 11/21 General Manager, Wailana @ Waikiki

—198 Units, 22 Floors. Bottom-line property, maintenance and construction management responsibility encompassing all aspects of operations, to include but not limited to: managing and overseeing both productivity and performance of staff, developing operational policies, rules, and regulations; enforcing house rules violations, presenting monthly management reports at Board of Directors meetings; setting protocol security procedures and oversight of security personnel, office and maintenance staff. Provided input to annual budget in excess of $1 million.

—Planned and coordinated general maintenance entailing complex repairs, and remodeling construction projects for commercial and residential properties. Reviewed contractor bids for projects, ensuring high quality cost efficiency; and obtained proposals from vendors involving capital improvement projects. Many projects were handled in-house with the talented/qualified staff of maintenance staff, resulting in the saving of thousands of dollars.

—Managed fire alarm replacement project entailing: LED Lighting retrofit, savings of 15% monthly, and re-piping project for all properties due to low quality craftsmanship by mechanical contractor for hot/cold water distribution system. Successfully and effectively resolved all issues.

—Reviewed and provided approval of all accounts payable/receivables and coordinated with the Association for Homeowners timely payments and financial reconciliation.

06/08 - 11/21 General Manager, Inn on The Park, Honolulu, HI

—Performed a diverse range of property, maintenance, and construction management responsibilities to include but not limited to; directing large-scare projects within or below budget. Implemented improvements driving down KW Electric usage; and scheduling Power Purchase Agreement (PPA) solar project with a projected 20% decrease in KW costs. Installed photo-voltaic panel system on rooftop.

Kevin Hisaw 5129 Kingsbridge Dr. Las Vegas, NV 89130 808-***-****

—Volunteered to take on the complete oversight and Management of Elevator Modification Upgrade program for 3 elevators saving the AOAO over $300,000.

—Performed Air Source heat pumps replacement upgrades with energy smart equipment, and rooftop chilled water system equipment replacement.

—Demonstrated highly effective direct supervision to on-site personnel and security staff, supervisors, and contractors. Extremely proud that I maintained the same maintenance property staff for the 13 years I was manager, due to the mutual respect that was built.

AWARDS /RECOGNITION

—Winner — Building of the Year, 2021 (IREM)

—Winner — Manager of the Year, 2016 (IREM/Hawaiian Properties)

—Winner — Building of the Year, 2015, (IREM/Associa)

—Winner — Manager of the Quarter, 2015, (Associa)

—Held the position of President, AOAO Board of Directors, The Pavilion at Waikiki, 2016-2018

PROFESSIONAL AFFILIATIONS

Member, IREM

Member, Community Associations Institute — CAI

Member, Hawaii Hospitality Visitors Industry Security Association — HHVISA

EDUCATION

Business Management Concentration — Oklahoma Baptist University, Shawnee OK, 2 years

REFERENCES

Daniel Kent — Senior Property Manager, Vice President Hawaiian Properties, 808-***-****

Jonathan Billings — Senior Property Manager of Touchstone Properties, 808-***-****

Robert Maiandra — Retired Fire Captain, 808-***-****

Peter Yee, Broker/investor, Board President, 808-***-****

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