Project Manager Operations
Resume:
C O N TACT
*******@*****.***
Quincy, Wa 98848
phone
address
C A R E E R O B J E C T I V E
Hardworking professional with 25 years of experience and proven knowledge of back office operations,
administrative support, and customer service. Aiming to leverage my abilities to successfully fill the Project Manager role on your team.
E D U C ATION
August 1982
High School Diploma
Cashmere High School, Cashmere, Wa
E X P E R I E N C E
June 2017 - February 2023
Project Manager
Woodard &Curran, Quincy, WA
Led meetings to detail project milestones,
brainstorm ideas and determine appropriate
techniques to manage tasks.
•
Prepared line for startup and assisted with
equipment changeovers.
•
Pivoted quickly between tasks, adapting to shifting expectations and client goals.
•
Developed creative and practical solutions based
on evaluation of multiple factors.
•
Recommended improvements to established
business processes, enabling better project
turnaround timeframes.
•
Managed multiple stakeholders, aligning common
goals and communicating risks.
•
Reviewed and assessed incoming project requests,
determining content support.
•
Assigned tasks to appropriate resources within
company.
•
Provided clear direction to internal teams, setting expectations and due dates for deliverables.
•
Devised plans and schedules for concurrent
projects to meet established deadlines.
•
Performed quality assurance on deliverables to
adhere to client objectives and inputs.
•
Organized and led kickoff and status meetings to
communicate project expectations prior to project
execution.
•
Assisted in the evaluation and selection of vendors and subcontractors.
•
Documented project requirements, processes, and
procedures.
•
Developed presentations to communicate project
status to stakeholders.
•
Resolved conflicts and negotiated successful
solutions with internal and external stakeholders.
•
Developed relationships with appropriate client
stakeholders.
•
PROJECT MANAGER
T R AVIS K I R K
July 2013 - June 2017
Assistant Operations Manager
American Water, Quincy, WA
May 2013 - July 2013
Assistant Operations Manager
Environmental Management Corporation, Quincy, WA
Collaborated across teams to define goals and
commitment to timelines and deliverables.
•
Worked with key stakeholders to develop clear
understanding of business needs.
•
Defined project goals, aligning with strategic
objectives.
•
Drove quality service by fostering positive and
productive team environment.
•
Maximized efforts towards productivity by
identifying problem areas and assisting in
implementing solutions.
•
Recommended, initiated and drove projects to
maintain or exceed operational performance.
•
Hired and retained employees, supervisors and
leaders in operations department.
•
Understood and evaluated complex information
and data from various sources to meet objectives.
•
Maintained performance measurement system,
metrics and output.
•
Multitasked and prioritized departmental functions to meet deadlines.
•
Led and supported development of employees and
succession planning activities.
•
Staffed areas for shifts and operations by
performing headcount analysis, demand planning
and forecasting.
•
Reviewed financial statements, sales or activity
reports, and other performance data to measure
productivity.
•
Prepared staff work schedules and assigned
specific duties.
•
Coordinated and directed financial or budget
activities to fund operations, maximize investments or increase efficiency.
•
Led and supported development of employees and
succession planning activities.
•
Drove quality service by fostering positive and
productive team environment.
•
Recommended, initiated and drove projects to
maintain or exceed operational performance.
•
Hired and retained employees, supervisors and
leaders in operations department.
•
July 2011 - May 2013
Assistant Operations Manager
United Water, Quincy, WA
June 2002 - July 2011
Assistant Operations Manager
Earth Tech, Quincy, WA
Multitasked and prioritized departmental functions to meet deadlines.
•
Understood and evaluated complex information
and data from various sources to meet objectives.
•
Coordinated and directed financial or budget
activities to fund operations, maximize investments or increase efficiency.
•
Prepared staff work schedules and assigned
specific duties.
•
Managed movement of goods into and out of
production facilities to ensure efficiency,
effectiveness and sustainability of operations.
•
Understood and evaluated complex information
and data from various sources to meet objectives.
•
Staffed areas for shifts and operations by
performing headcount analysis, demand planning
and forecasting.
•
Hired and retained employees, supervisors and
leaders in operations department.
•
Led and supported development of employees and
succession planning activities.
•
Recommended, initiated and drove projects to
maintain or exceed operational performance.
•
Directed and coordinated activities of businesses or departments concerned with production, pricing,
sales, or distribution of products.
•
Prepared staff work schedules and assigned
specific duties.
•
Coordinated and directed financial or budget
activities to fund operations, maximize investments or increase efficiency.
•
Monitored suppliers to ensure that efficiently and
effectively provide needed goods and services
within budgetary limits.
•
Demonstrated and supported continuous
improvement and growth mindset.
•
Multitasked and prioritized departmental functions to meet deadlines.
•
Understood and evaluated complex information
and data from various sources to meet objectives.
•
Recommended, initiated and drove projects to
maintain or exceed operational performance.
•
June 1998 - June 2002
Wastewater Treatment Plant Operator
City of Quincy, Quincy, WA
Maintained performance measurement system,
metrics and output.
•
Drove quality service by fostering positive and
productive team environment.
•
Hired and retained employees, supervisors and
leaders in operations department.
•
Reviewed financial statements, sales or activity
reports, and other performance data to measure
productivity.
•
Prepared staff work schedules and assigned
specific duties.
•
Monitored suppliers to ensure that efficiently and
effectively provide needed goods and services
within budgetary limits.
•
Demonstrated and supported continuous
improvement and growth mindset.
•
Inspected equipment and monitor operating
conditions, meters, and gauged to determine load
requirements and detect malfunctions.
•
Maintained, repaired and lubricated equipment,
using hand tools, and power tools.
•
Engaged in routine operations and maintenance
activities.
•
Collected and tested water and sewage samples
using test equipment and color analysis standards.
•
Recorded operational data, personnel attendance,
and meter and gauge readings on specified forms.
•
Prepared reports and documentation of daily
operations and equipment performance.
•
Maintained tanks, filter beds and other work areas, using hand tools, and power tools.
•
Added ammonia, chlorine, and lime, and
disinfected and deodorized water and other liquids.
•
Troubleshot minor problems and reported larger
technical issues.
•
S K I L L S
• Safety Protocols
• Budget Administration
• Cost Containment
• Staff Training
• Contract Management
• Staff Retention
• Multi-Unit Operations Management
• Project Planning
• Project Management
• Expense Reports
• Team Bonding
• Conflict Management
• Performance Evaluations
• Client Relations
• Data Review
• Performance Improvement
• Permit Processing
• Budgeting and Forecasting
• Site Safety Coordinator
• Budget Preparation
• Bid Reviewing
• Project Records
• Punch Lists
C E R T I F I C ATIONS
• Washington Waster Level IV
• First Aid/CPR
VOLUNTEER E X P E R I E N C E
May 1997 - Present
Volunteer Firefighter Grant County Fire District #3, Quincy, WA
• Rescue victims from burning buildings and accident sites.
• Search burning buildings to locate fire victims.
• Administer first aid and cardiopulmonary resuscitation to injured persons.
• Dress with equipment such as fire resistant clothing and breathing apparatus.
• Drive and operate fire fighting vehicles and equipment.
• Respond to fire alarms and other calls for assistance, such as automobile and industrial accidents.
• Assess fires and situations and report conditions to superiors to receive instructions, using two-way radios. Position and climb ladders to gain access to upper levels of buildings, or to rescue individuals from burning structures.
•
• Create openings in buildings for ventilation or entrance, using axes, chisels, crowbars, electric saws, or core cutters.
• Lay hose lines and connect them to water supplies.
• Operate pumps connected to high-pressure hoses.
• Select and attach hose nozzles, depending on fire type, and direct streams of water or chemicals onto fires.
• Participate in fire drills and demonstrations of fire fighting techniques.
• Prepare written reports that detail specifics of fire incidents.
• Participate in physical training activities to maintain a high level of physical fitness.
• Participate in courses, seminars and conferences, and study fire science literature, to learn firefighting techniques.
• Inspect fire sites after flames have been extinguished to ensure that there is no further danger.
• Clean and maintain fire stations and fire fighting equipment and apparatus.
• Inform and educate the public on fire prevention.
• Protect property from water and smoke using waterproof salvage covers, smoke ejectors, and deodorants.
• Salvage property by removing broken glass, pumping out water, and ventilating buildings to remove smoke. C OMMUNITY S E R V I C E
September 2006 - Present
Volunteer Quincy School District, Quincy, Wa
• Chains for football games Run scoreboards for basketball and softball
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