Cynthia Carter

** ***** ***

Providence, RI *****

401-***-****

adx7nh@r.postjobfree.com

OBJECTIVE:

To obtain an entry-level position where I can build upon my current skill set and build a long-term career.

EXPERIENCE:

UPS Flight -Warwick Ri

Sorter

Oct 2022-Dec 2022 (seasonal)

● Sorting mail and packages by colors

● Scanning packages and mail

● Lifting

● Physical loading

● Bagger

FedEx Ground-Seekonk Ma

FedEx package handler

March 2022-July 2022

● Physical loading, uploading and sorting packages of varying sizes and weight by hand

● Lifting

● Pushing

● Pulling

● Carrying

● Scanning

● Place packages

Buy Buy Baby

Put Away Associate

February 2021 - January 2022

● Maintain cleanliness throughout the store

● Provide knowledgeable information for all products

● Stocking

● Unloading shipments

Starbucks

Certified Barista

January 2020 - March 2020

● Maintained a clean and orderly work environment

● Welcomed newly hired staff and provided them with information on products and services

● Reminded customers of the daily promotions

● Processed cash and card transactions without errors

● Worked in high volume and irregular events

● Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed

● Provided quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards

SimpliSafe

Customer Service Representative

October 2019- Dec 2019

● Answer sales calls and emails from prospective customers interested in learning more about products

● Respond promptly to trouble-shooting installation or handling product usage questions

● Process special shipments such as replacement parts

● Work with existing customers to upgrade systems

● Document any customer service issues and procedures for resolution

● Document customer feedback to help improve the product and add features Seraphic Springs Health Care Agency

Homemaker

August 2019 – December 2019

● Light housekeeping such as dusting, mopping, dishwashing, vacuuming, bed making and cleaning the kitchen and bathroom

● Laundry and Linen services to include washing, ironing, and folding clothes

● Prepared meals and snacks

● Shopping services to clients for groceries and clothes

●Observe and report changes in client’s physical condition, behavior, or appearance

● Follow a written care plan and maintain records of daily activities

● Provides companionship for the client.

Dunkin Donuts

Crew Member

October 2018 – July 2019

● Greeted customers upon arrival

● Operated cash registers

● Processed orders and completed transactions with no errors

● Cross-trained and learned additional roles to fill in during periods of short-staffing

● Maintained a clean and orderly work environment

● Ensured that all work supplies were stocked and readily available for use

● Completed necessary tasks to ensure service area, sales area, restrooms, and parking lot are maintained to the highest standards

● Stocked food and paper supplies in service area as needed

● Notified store management of product outages and of equipment or maintenance need Boston Common Coffee

Sales Associate

February 2018 -September 2018

● Greeted customers upon arrival

● Processed all cash and credit card transactions without errors

● Maintained a clean and orderly work environment

● Balanced cash registers and secured all proceeds into the designated vault

● Adhered to all opening and closing procedures

Massage Envy

Administrative Assistant

March 2017 - December 2017

● Telephone management

● Scheduling services

● Maintained client confidentiality

● Provided a safe and therapeutic environment

● Educated new and existing clients on all services

● Promoted Wellness program

Starbucks

Barista

January 2014– February 2018

● Maintained a clean and orderly work environment

● Welcomed newly hired staff and provided them with information on products and services

● Reminded customers of the daily promotions

● Processed cash and card transactions without errors

● Worked in high volume and irregular events

● Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed

● Provided quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards

Harmon Law Offices

Administrative Assistant

July 2012 - December 2013

● Telephone management in a busy office setting

● Processed invoices daily using software such as Javelin and Outlook

● Matched invoices to purchase orders while verifying the accuracy

● Prepared company invoices, reports, memos, and letters

● Responded to vendor inquiries in a timely manner

● Provided administrative support to all departments within the law office

● Scheduled and coordinated meetings, conference calls, and appointments

● Assisted with all faxing, filing, copying, mail sorting, inventory, and the ordering of office supplies

● Picked up and delivered incoming and outgoing mail at the nearby U.S. Postal Office

● Prepared outgoing mail using the stamp and meter mail machines Education:

Boston English High School

High School Diploma

Sept 2004 – June 2008

Quincy College

Sept 2016 - Jan 2017

Skills:

● Proficient in Microsoft Office: Word, Excel, PowerPoint, and Outlook

● Communication Skills

● Interpersonal Skills

● Administrative Skills

● Customer Service Skills

● Time Management Skills

● Problem Solving/Conflict Resolution Skills

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