MORGBOGU ONYINYE MAUREEN

** ******** ******, ***** ****, Magodo, Lagos State.

Tel: 081********, 090********

adx7m3@r.postjobfree.com

CAREER:

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. An ambitious, enthusiastic, result-oriented, and articulated who has proven successful track record in different business dealings, with the ability of building outstanding relationship with internal and external clients to ensure organizational effectiveness

PERSONAL DATE:

Date of birth: 29th March 1993

Gender: Female

Nationality Nigerian

State of origin: Anambra

Local Govt. Area: Awka South

Marital status: Single

Religion: Christian

EDUCATION

Immculate heart Nursery primary school 1998 -2004

First leaving School Certificate

Model Comprehensive secondary school 2004 -2010

Secondary School Leaving Certificate

Nnamdi Azikiwe University Awka 2011-2016

B.Sc Estate Management

WORK EXPERIENCE

Chinmark Foods and Logistics, Surulere, Lagos 2021-2022

Post Held: Logistics Supervisor

Supervising the daily activities of the logistics activities.

Supervising of Packages before dispatching and taking records.

Creating marketing goals related to customer acquisition, lead generation and revenue.

Calling clients to confirm if they’ve received their packages

Chinmark Foods and Logistics, Surulere, Lagos July 2021- November 2021

Post held: Customer Service Representative

Keeps records of customers interactions, process customers account and file documents.

Build sustainable relationships and trust with customers through open and interactive communication

Delivering information about a company’s offering and helping the customer choice the right product or services.

Contribute to team effort by accomplishing related results.

BETKING SVGAMING LIMITED January 2020-December 2020

Post held: CUSTOMER CARE CONSULTANT

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem;

Selecting and explaining the best solution to solve the problem; following up to ensure solution.

Manage large amounts of incoming calls.

Provide accurate, valid and complete information by using the right methods/tools.

Keep records of customer interactions, process customer accounts and file documents via social media, Facebook, Instagram, Twitter.

Resolve customer complaints via phone, email, live chat and social media

Full knowledge of Zoho and sales force, fresh desk, CRM tools

Kaizien Blitz Consulting, Ikeja, Lagos February 2019-April 2019

Post held: Customer Care Representative

Provide support to both prospective and existing customers, answer questions in person, phone calls, media, emails, chats and social media interactions.

Benzertop Pinnacle School, Ijesha, Ogun State October 2018- October 2019

Post held: National Youth Service Corps (Teaching)

Created lessons materials, visuals and digital presentations to supplement lesson plans.

Tutored struggling students individually and in small groups to reinforce learning concepts.

Oversaw students in the classroom and common areas to monitors, enforce rules and support the lead teacher.

Supported classroom activities, tutoring and reviewing work.

Oraegbunike and associate, Estate Surveyors and Values, Enugu State, NigeriaJune 2015- December 2015

Post held: Industrial trainee. Student (IT)

Assisted in carrying out valuation, sourcing of properties.

Carrying out routine inspection on properties managed by the firm.

Skills

●Excellent Managerial Techniques

●Marketing competences including researching markets needs/demands.

●Excellent professional and sustainable relations with company customers.

●Administrative support

●Superior attention to details

HOBBIES:

Traveling & meeting new people

REFERENCE:

Available on request

Contact this candidate