Ms. Michele Lynn Listokin

Philadelphia, PA *****

adx7lv@r.postjobfree.com

267-***-**** Cell

1.Job Function: Clerical & Administrative, Clerical & Administrative, Customer Service

2.Highest Education: High School Diploma

3.License: Health & Disability

Profile: Linked IN Account

Career Summary

1.Administrative Assistant with over 10 years of experience, providing thorough and skillful support to senior executives. In an educational setting with the right people establish a rapport with people of diverse backgrounds. A highly organized and detail-oriented candidate for any position. Miscellaneous skills that this Candidate possesses 10 years Retail Management experience. A Plus also Knowledge how to run a successful business.

Ignitist Marketing Agent

2060 Detwiler Road

Harleysville, PA 19438

215-***-****

Employment History: Jan 2020 thru Dec 2020 (Medicare Open Enrollment) (OEP & AEP)

●Insurance Agency that specializes in the marketing and sales/distribution of Life & Health Insurance products. Sole responsibility is to help the 65 and older community to choose a Health Plan that meets their specific needs.

●A Call Center Roll that takes a great amount of patience and commitment to its callers. United Health Care, Aetna, CVS, Blue Cross & Blue Shield, Humana and United of Omaha are just some of the key providers. Extreme disclosure and sensitive information with clients daily.

●Policy & procedures were to be followed with the utmost highest standard. Professionalism, accuracy and time management with Clients were also of great importance. Sales were a must and accountability for goals not reached were duly noted through coaching.

●What I gained from this experience was a lot of knowledge about the Medicare and government programs for our seniors. Genuinely want to help our seniors have a better understanding of the programs and benefits they are entitled to utilize. Gained several licenses and certificates along my journey in hopes to utilize them in my next position.

Stalker & Associates

Michele Listokin

Retirement Plans Assistant Administrator

Stalker & Associates

Ph 215-***-**** ext 100

Cell 267-***-****

June 2018-Present

Provides the daily administration on the clients of Stalker & Associates, Inc. Works with and coordinates group benefits with and through the consultants/brokers at Stalker & Associates, Inc.

The employee benefit areas consist of group medical, prescription, dental, life, short term disability, long term disability, long term care and flexible benefits to work closely with the clients to address their problems, questions, concerns, that their employees or management might have.

● In coordination with the Consultant is responsible for processing and obtaining quotes for new business and responsible for renewals on the above lines of business for the clients. To be current on the laws, regulations and procedures of both the Federal Government and State Insurance Departments.

●Current with the administration procedures and programs of the Insurance vendors. Attend seminars and training sections on insurance and government’s software systems. Business leadership provides professional consultation and support to management and employees in areas such as compensation, employee relations. You must have strong organizational effectiveness to build performance-based relationships with leadership.

Administrative Assistant/ Benefits Coordinator

Sep '15 - Jan '17 (1 Year, 5 Months)

●Administrative Assistant/ Benefits Coordinator September 2015/January 2017 Received, scanned and delegated a high volume of applications for eligible members.

● Emails, phone calls and processing paperwork for the union members and their families was of priority.

●Organized files, developed spreadsheets, faxed reports for meetings and scanned in personal information.

Broker Services/ Administrative Assistant

AMS, Bristol, PA

Dec '13 - Jan '15 (1 Year, 1 Month)

●Electronically handled all the correspondents between AMS, Real Estate Brokers and Fannie Mae. Our Broker Network consisted of a multiplex of systems via email, spreadsheets and phone calls to all vendors, administrators and staff. Daily we were responsible for all properties on the market for sale.

Receptionist

Pennsylvania Steel, Bensalem, PA

May '11 - Oct '13 (2 Years, 6 Months)

●Managed the Receptionist Area. Provided administrative support. Greeting all guests. Designed electronic file system, billing and filing. Handled all phone calls in a professional manner.

●Responsible for ordering all office supplies, coffee, concession food items and water for our administrative staff as well as the Warehouse staff. Coordinated all communications for all breakfast & lunch orders.

Manager

Blockbuster Video, Newtown, PA

Apr '01 - Mar '11 (9 Years, 11 Months)

●Recruiting, training, supervising and appraising staff. Open and closed store daily. Bank deposits, inventory, managing budgets and merchandising the store to produce revenue. Maintaining statistical and financial records. Evaluated staff on sales goals, overseeing pricing and loss prevention.

Retail Manager

Aeropostale, Langhorne, PA

Apr '11 - Feb '13 (1 Year, 10 Months)

Overall care of staff and their wellbeing. Presentation of store and advertising the brand by setting up displays and floor sets. Recruiting, performance management and workplace scheduling. Product management, including ordering, receiving, price points, handling damaged products and returns.

Model/Training Manager

Hollister, Oxford Valley

Sep '14 - Aug '15 (11 Months)

Greeted customers as they entered the store. Let customers know of promotions. Worked as a cashier, floor set-up and folded the clothes to company standards. Helped customers find items, processed inventory, cleaned and organized mannequins.

Education

High School Diploma '98 Early Childhood Education, Psychology

Saint Hubert High School for Girls, Philadelphia, PA

Sep '94 - Jun '98

Minor(s): Art/ Advanced Computer Applications

Education is Key to any success I had professionally.

Administrative Assistant / Broker Services

(Intermediate) 6 to 7 Years

AMS (American Management Services) Bristol, PA Department Head: Andrea Camerata Broker Services/ Administrator Coordinator December 2015- Closed Designed electronic file systems and maintained complex data systems for Fannie Mae. Electronically handled all media and public relations between Real Estate Brokers, Fannie Mae, Vendors and Properties Management. High priority homes and business in the Real Estate market for sale were of utmost importance. Maintain company standards and reporting to Fannie Mae through our Broker Network.

Benefits

(Novice) 1 to 2 Years

Learning and developing skills on how to explain benefits for the Union members. Blue Cross & Blue Shield, Express Scripts and Delta Dental were three of our main benefits. In the process learned what and how claims are paid, filed and serviced through doctors’ offices. How co-pays work, and deductibles are met. Learning and developing the skills in all aspects on how the benefit plans work, the terminology.

Certifications & Licenses

Health & Accidental Death License

Jun '18

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