Roenetta Ransom

S and P Data

Albuquerque, NM ***21

adx7lh@r.postjobfree.com

+1-505-***-****

Looking for a job with a fast paced company with many chances to advance. Abilities

Experience in interacting with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints. Authorized to work in the US for any employer

Work Experience

Customer Service Representative

S and P Data - Albuquerque, NM

December 2020 to June 2021

• Answer inbound calls

• Tech support

• Trouble shoot

• Billing

• Sales

Customer Service Rep

Sitel - Albuquerque, NM

June 2016 to May 2019

• I took inbound call and outbound

• help customers with there bills

• set up direct services

• Tech support

• sold tv package Hbo,Show,Cinemax Starz

• Assisted customers with a warm and professional attitude Health Care Aide

Alegria Family Services - Albuquerque, NM

July 2010 to February 2011

• cook for clients

• bath clients

• get clients dress

• change diapers

• give medication during the day

• did laundry

• did the beginning and he ending of paper work

Medical Assistant

Gave Urine Test - Albuquerque, NM

March 2010 to July 2010

NM

• Answer Phones.

• Checked in clients.

• Weighed the clients

• Poked the clients finger for Blood Work.

• Screened the client.

• Take Blood Pressure And Temp.

• Gave Urine Test.

Teller

Albuquerque Downs - Albuquerque, NM

May 2008 to January 2009

• Receive and pay out money

• Keep records of money and negotiable instruments involved in a financial institution's various transactions.

Administration Clerk

unm hospital - Albuquerque, NM

March 2008 to May 2008

• Answer phones.

• Set Appointments for clients

• Weighed the patients

• Picked up medication for patients.

• Down loaded EKG machine.

• Sent out packages.

Office Assistant

HR Department - Albuquerque, NM

February 2007 to December 2007

• Responsible for compiling and reorganizing the Health Sciences Centers Human Resources personnel file.

• Repair files for the merging of the Healt Science Centers Human Resources files that of the Main Campus personnel filies.

• Insurins the accuracy of all files that were reorganized and returning those files to proper filing standards.

Admin

HR Department - Albuquerque, NM

April 2007 to September 2007

• Perform duties too varied and divers to be classified in any specific office.

• clerical occupation, requirng limted knowledge of office management system

• Answering the telephone

• Bookkeeping

• Typing

• word processing.

Office Administrator

HR Department - Albuquerque, NM

March 2007 to April 2007

• Answer phones and took messages.

• Made files for clients.

• Delivery paper work.

• Performs a variety of routine typing assignments as appropriate to the position.use MS word Excel to enter client data.

clerk

HUMAN SVC DEPARTMENT - Albuquerque, NM

April 2005 to October 2006

• Answer telephones, route calls take messages, and provides general information;greets and direct visitors; answers routine inquiries;matains log of inquiries as required.

• Distributes incomeing mail, faxes and correspondence to department staff

• Performes a variety of routine typing assignments as apporiate to the position; uses MS Word Excel to enter confidental client data, and print letters label and reports as requested by FAA and case manger.

• Copies client materials as requested

• Establishes, maintains processes, and update files records, and other documents.

• Performes specialized services of a routine clerical and administrave nature in strict accordance with Human Services Employee Policy.

• Schedule client appointments, and internal staff meetings. inspector

The Clearnery - Albuquerque, NM

May 2004 to December 2004

• Operated computerized cash register to conduct sales transactions;handled cash, checks and credit card tansaction.

• Assisted individual customers in the ordering and as apporopriate, delivery of merchandise.

• Displayed merchandise, maintained inventory and stock levels.

• Identified and resolved discrepancies in invoices and customer ordes.

• Inspected incoming to ensure customer satisfaction. Manger

Mcdonalds - Albuquerque, NM

December 2000 to May 2004

• Administrative operations of the resturant;provided direct supervision to subordinate employees, including planning, assigning, and organizing work;interviewed.hired and trained new personnel.

• Ensured adherence to established Food Services and Health Department policies and procedures quality assurance;and food handling safety standards

• Prepared work schedules and assigned personnel to meet production plans.

• Coordinate with local sport teams for concession needs after special events;prepared requests for products equipment, menus and food requirements for events.

• Order stock, and maintained food and supply inventories.

• Knowledge of food service supplies, equipmentand inventory control.

• Knowledge of plannoing and scheduling techniques.

• Resolve customer compliants and concerns.

• Knowledge of customer service standards and procedures. Cashier or Checker Stock Clerk

Circle K - Albuquerque, NM

October 2000 to April 2001

• Recived cash, checks, and credit card transactions.

• Assisted customers in the accurate application of there transaction.

• Answerd telephones set up merchandise display posted invoices, prepared routine billings and filed documents.

• Made money orders.

• Recived stocked and put it up.

• Inventory

Education

Some college

Skills

• Fast Food

• Customer Service

• Team Member

• Food Prep

• Food Service

Contact this candidate