Izell Joseph Washington

adx7h9@r.postjobfree.com

**** *.** *.*. Apt #404

Washington D.C. 20009

Cell: 202-***-****

Objective: To obtain a challenging and responsible position where my energy and customer service skills can be effectively utilized and flourish in my future with your company’s goals and expectations.

Education:

GED (University of the District of Columbia)

Washington, DC. (Acquired in 2009)

Work Experience:

Vida Fitness- April 2012 – Present (Floor staff manager, front desk Supervisor, Floor staff, Abs instructor) Jr. Membership Advisor/ SAE: Membership sales, management duties, customer service, tours, event planning, call center.

Floor staff manager: Operating a well-balanced team, scheduling, planning meetings, communicating with floor staff team and my superiors, coaching the floor staff team, and making structured programs for daily steady workflow.

Floor staff: Member interaction and members guide, monitoring all equipment and facility actions, checking pools, and organizing and cleaning the gym floor.

Front desk supervisor: Greeting members with enthusiasm, touring prospects, cash handling, P.O.S maintainer, managing the entire fitness facility, managing teams of one to five employees, training new staff, monthly inventory checks, and helping members with any questions, accounts and department services questions. Hire one concierge -2018 -current (Going to various locations, attending to residents needs and request regarding

- Packages, dry cleaning, and any request for maintenance and my assistants with any updated information from the front desk)

Highland Park concierge - November 2017 -March 2018 (attending to residents needs and request regarding - Packages, dry cleaning, and any request for maintenance and me with any updated information assistants from the front desk)

Rite aid - August 2016 - April 2017 (Cashier and overnight unload and restock) Westminster, MD Shoppers’s food - January 2016 - August 2016 (Cashier, overnight restock) Westminster Results - the gym - February2004 -May2011 (Floor staff, front desk and, Supervisor) Washington, DC

Floor staff: Member interaction and members guide, monitoring all equipment, cleaning, towel folding and abs instructor.

Supervisor: Motivating members and employees, ordering products for gym and member use and monitoring all gym equipment and facilities.

Target- July 2011 – November 2011 (P.O.G overnight remodel) Westminster, MD

Setting planned gondolas shelves and pegs to Plan –o- gram format, cleaning, cashier, customer service representative, and merchandise replenishment (PDA). Kohl’s - June 2010 -May 2011 (overnight truck unloader and cashier) Westminster, MD

Unloading overnight delivery truck, restocking clothing and other products to the exact departments, and cashier and customer service.

Target – June 2010 – December 2010 (Overnight remodel P.O.G) Washington, DC

Setting gondola shelves and pegs to plan – o- gram format, cleaning, cashier, inventory checks, customer service representative and merchandise replenishment (PDA). Local 16 - July 2009 - September 20009 - (ID checker/bouncer Stetsons bar & grill August 2007 January 2008- (ID checker/ bouncer) Washington, DC TCBY/Mrs. Fields - January 2003 - February 2004 - Washington DC (Opening and closing Manager, Cashier, customer service, cleaning specialist, cookie maker, yogurt and other drinks mixer and maker) CVS - September 2003- January 2003 - Washington, DC (Cashier, restocked, customer service, overnight stocker, cleaning crew)

McDonald's - December 1999 March 2003 - Washington DC (cashier, customer service, cleaning crew) Extended work:

LB’s coach -Westminster high school (worked with students’ agility, strength, coordination, and motivated the students to be better gentlemen for the future.

Tim Jackson - loading and unloading for set up for planned events in the Washington DC area. Michael Watson - Party bouncing and guest list organizations - One for a mayor event for DC. Izell Washington - Owned cleaning company -Cleaning with specific products for clients comfort and needs around their homes or apartments.

Certifications:

CPR/AED certified (5/2018till 5/2020)

Volunteer experience:

Kohl’s care Christmas event (Westminster, MD -2011) Results the gym children’s events (Washington, DC 2006- 2009) Additional experiences:

Leadership retreats, peer counseling, multicultural clubs and, hospitality meetings. Personal skills and positive qualities:

Can lift more than 100 pounds

Can use Microsoft word, excel and PowerPoint

Can type 27 words a minute

Can operate fax and answer phones to company standards

Customer service and client interaction is “key” to my success Honors and awards:

● 4-time employee of the month (Results the gym)

● Employee of the year (Results the gym – 2008)

● Customer’s choice (Stetsons Bar and grill-2007)

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