HORTENSE PORTER STOKES

***** **** ******** *****. #**** - San Antonio, Texas 78217

adx7e7@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Senior-level Administrative Assistant in Higher Education with 20 years of experience applying analytical, organizational, and problem-solving strengths to ensure seamless office operations. Depth of background includes supporting directors, VPs, and other executives to maximize company efficiency and overall success. Effectively build relationships with internal / external decision makers and vendors, relying on solid communication and collaboration skills. Ability to adapt. Core capabilities include:

Event Coordination Vendor Relations Document

& File Management

Calendar Management Reporting Documentation-Instruction Assistance Travel Arrangements

Microsoft Office Window XP, WordPerfect, Microsoft Word, Excel, PowerPoint, Teams,

Jabber, Outlook, Banner, some Mac Formats, email and internet formats to include current online formats.

PROFESSIONAL EXPERIENCE

San Antonio Police Department

San Antonio, Texas

North east independent district school crossing guard August 2022 – May 30, 2023

Under general supervision, school crossing guard is responsible for performing routine pedestrian safety work in the vicinity of a school. Guides school children at intersections before and after school. Work may be full or part time and may require working split shifts. Term of employment is during the fall and spring school year only. Exercises no supervision.

Essential Job Functions: Places school signs in street before school is open and after school hours, occasionally lifting and carrying equipment weighing 7 pounds. Guides school children across streets and assists disabled children and small children in crossing.

Notifies police headquarters of hazards and pedestrian accidents in their vicinity.

Clears crosswalks of rocks, glass, cans, and other items in order to prevent injuries to children.

Keeps accurate count of children crossing in the morning and in the afternoon.

Performs related duties and fulfills responsibilities as required.

Formal or informal education or training which ensures the ability to read and write at a level necessary for successful job performance. Knowledge of City traffic regulations.

Knowledge of safety regulations, procedures, and practices.

Ability to react quickly in emergency situations.

Ability to establish friendly relations and secure the cooperation of school children.

Ability to remain alert at all times while performing routine duties.

Ability to perform all the physical requirements of the position, with or without accommodations.

Working conditions are primarily in an outside environment with exposure to temperature extremes, dust, and noise.

Administrative Associate II

University of Texas at San Antonio, Texas February 2015–August 31, 2021

Office Manager/ – Engineering Advising Unit

• Provide service and assistance to meet the needs of the freshman college students as well as assist in other functions for the successful operation of the Engineering Advising Unit and to handle routine administrative decisions, assist in the supervision of (4) work study students. Provide administrative support to Assistant Director and advisors.

• Provide advanced and complex secretarial and clerical skills for a supervisor in a key administrative position. Responsible for the performance of skilled clerical typing duties and the use of initiative and judgment in handling routine administrative matters.

• Acts as receptionist; answers telephone, greets and screens visitors, regarding administrative or academic policies and procedures. Arranged Engineering Leadership Team Meeting, including scheduling Telepresence rooms at departmental locations and compiling / editing / formatting PowerPoint presentations.

Scheduled conference calls, on- and off-site meetings, and town hall-style webcasts. Coordinated IT logistics, audio / video needs, and facilities; fulfilled catering requests

• Maintains a wide variety of complex academic, fiscal, personnel and administrative records, accounts and files consisting of official and confidential matters.

• Coordinates clerical and fiscal activities within the department and determines work priorities. Developed work standards and procedures. Counsels, investigate, and evaluated complaints to solve problems as they arise. Performs other duties as assigned.

HORTENSE PORTER STOKES, PROFESSIONAL EXPERIENCE PG2

Administrative Assistant I

University of Texas at San Antonio, Texas February 2010 – February 2015

Colleges’ Freshman Advising Center

• Provide service and assistance to meet the needs of the freshman college students as well as assist in other functions for the successful operation of the Colleges’ Freshman Advising Center and to handle routine administrative decisions, assist in the supervision of work study student. Provide administrative support to Assistant Director and advisors.

• Provide advanced and complex secretarial and clerical skills for a supervisor in a key administrative position. Responsible for the performance of skilled clerical typing duties and the use of initiative and judgment in handling routine administrative matters.

• Acts as receptionist; answers telephone, greets and screens visitors, regarding administrative or academic policies and procedures.

• Maintains a wide variety of complex academic, fiscal, personnel and administrative records, accounts and files consisting of official and confidential matters.

• Coordinates clerical and fiscal activities within the department and determines work priorities. Developed work standards and procedures. Counsels, investigate, and evaluated complaints to solve problems as they arise.

• Performs other duties as assigned.

Tax Preparer –VITA Program IRS Service December 2008 – April 2009

San Antonio Catholic Charities - San Antonio, Texas •

Prepared and filed accurate electronic income documentation for 2008 Internal Revenue Service Taxes for local community.

Legal Secretary/Administrative Assistant and Office Manager June 1989 – August 2006

St. Mary’s University School of Law - San Antonio, Texas

• Academic administrative support for law professors and the operation of The Office of Academic Excellence Department, successfully handling a large volume of complex tasks and decisions. Provided customer service necessary to resolve problems and/or issues associated with office. Office liaison for directors to faculty, students, parents and the community while maintaining the utmost confidentiality regarding all office matters. Assists in the orientation and training of newly Assigned staff members. Arranges staff meetings, briefings, training, seminars, and workshops. Maintained complex office procedures and confidential files and determine work priority. Supervise (2) work-study students.

• Assist in assignment and evaluation of law student tutorial staff. Supervised law student tutors and ensured smooth office procedures for a full and talented pool of student tutors (35+). Documented and supervised student work study program work and pay records. Monitors workload, determines work priority and evaluates job progress

• Designed advertising for promotions, special events/projects, presentations and meetings for official guests, lecturers as well as, bar study workshops. Word processed departmental statistical reports for annual documentation. Tailored and maintained calendars and schedules for faculty and directors.

• Uses initiative and independent judgment to relieve one or more administrators of many routine matters and decisions.

Composes, types, edits, proofreads and produces in final form correspondence, form, reports and other documents. Develops and oversees the maintenance of office filing systems. Completed additional support to faculty; made copies, scanned documents, researched statutes, distributed of mail, and filed as needed. Maintains complex and confidential files for administrators. Coordinates courses and faculty teaching schedules for tutorial program. Assists in preparing departmental budgets by gathering and compiling information and making recommendations. Collects data form various sources and analyzes for accuracy, completeness and relevance. Prepares complex, statistical, technical, financial, Confidential and other various reports. Initiates paperwork or electronic documents for faculty and tutorial staff appointments. Assist with special projects. Performs other duties as assigned.

Receptionist/Secretary

Office of Bexar County Judge Tom Vickers September 1984 - June1989

Bexar County Civil Service - San Antonio, Texas

• Acted as receptionist; answers the telephone, greets and screens visitors, schedules appointments. Provided customer service information on agencies and programs available. • Received, sorted, screened, and distributed, tracked and evaluated mail and incoming communications.

• Typed, proofread, edited, and produced in final form correspondence, forms, reports, other materials and special projects.

• Observed and documented weekly County Commissioners’ Court meetings as requested.

• Participate in political functions and outreach events or programs.

• Managed and performed other duties as assigned.

HORTENSE PORTER STOKES, PROFESSIONAL EXPERIENCE PG3

Accomplishments:

• Implemented an interactive (check-out system) Office of Academic Excellence reference library using current review books of faculty for law student examination study and Texas Bar Exam preparation.

• Set-up liaison partnership for presentations by the President of the Texas Bar Association on current State Bar of Texas Examination for students registered to take the examination.

• Prepared and presented Bexar County Proclamation to celebrity visiting San Antonio.

• Established and maintained cooperative, supportive, and collaborative working relationships with diverse multicultural environments. Managed and performed other duties as assigned.

Technical Skills: Windows XP, WordPerfect, Microsoft Word, Excel, PowerPoint, MS Teams, Jabber, Banner, some Mac Formats, email and computer/internet formats to include current online formats.

Seamstress, Reading, Writing and Family Activities, Ability to properly direct traffic to insure safety of Elementary Students and Parents.

Education: St. Mary’s University – BA English – Graduation Pending

REFERENCES:

Supervisor Lona George/Interim Senior Director-UTSA Academic Advising Administration - adx7e7@r.postjobfree.com – 210-***-****

Colleague- Erika Olvera/Academic Advisor III/UTSA Academic Advising – adx7e7@r.postjobfree.com – 210-***-****

Friend- Barbara Hutzler- Attorney at Law – Texas Health and Human Services – adx7e7@r.postjobfree.com – 210-***-****

Andre’ Hampton – Professor of Law – St. Mary’s University School of Law – adx7e7@r.postjobfree.com – 210-***-****

Mr. Justo Lopez – City of San Antonio Police Department – Supervisor – adx7e7@r.postjobfree.com – 210-***-****

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