Customer Service Certified Nurses

Nancy A. Randall

**** ******* **

North Pole, AK 99709

907-***-****

**************@*****.***

Objective

I am a very hard working,dertermined individual who loves a challenge and am willing to better myself in any given environment.

Abilities

• attended UAF for a year in office management.I got my TAMS card,also attending UAF in the CNA program.I received my CNA certificate in 2007.I also took some computer classes at North star computing in 2010 in Microsoft office programs.PROFILE:manager with 2 years experience in administration and secretarial support.serve as a primary point of contact for personal clients and vendors.Excellent written and oral communication skills.Problem resolution abilities and high level of confidentiality and motivation

• Attended UAF and received my LPN diploma in 2012 Employment History

03/01/2014 -

Present

Customer service rep

Fairbanks Daily News miner Fairbanks, AK

I basically take care of all clerical duties.

01/04/2009 -

12/19/2011

CNA

Fairbanks Native Association fairbanks, AK

Basically did all admits and discharges of patients coming and leaving the facility,all vitals,checking blood glucose levels,all or most admin duties which consisted of all filing,creating and maintaining clients charts.A majority of the time assisted head nurse on duty with care of patients.

09/01/2007 -

12/01/2007

Certified Nurses Aid

Caring Bridges Assisted Living Home Fairbanks, AK

I basically took care of the elderly every needs from morning to night. 06/01/2006 -

08/01/2006

receptionist/fitness tech

curves fairbanks, AK

I was a basic receptionist and showed people the proper way to exercise.

05/01/2002 -

11/01/2005

housekeeper

Nana Management Services Prudhoe Bay, AK

I basically cleaned between 50-70 rooms-bathrooms 12 hours a day 7 days a week.

01/01/2001 -

01/01/2002

clerk/manager

Ron's Liquor Fairbanks, AK

responsibilities included accounting,payroll and purchasing procedures.customer service and sales,end of the day closeout and inventory control.

01/01/2000 -

04/01/2000

Receptionist

Plumbline Enterprise Fairbanks, AK

performed general clerical duties such as answer phones, customer service and maintain filing system

01/01/1999 -

04/01/2000

Sales Clerk

Ron's Sales and Service Ambler, AK

customer service,inventory and stocking and performed cashier duties 05/01/1993 -

10/01/1996

housekeeping/food prep

Nana Marriott Services Prudhoe,Bay, AK

I basically cleaned rooms in remote area for 12 hours a day 7 days a week 3 weeks on 2 weeks off.When i worked in the kitchen i did alot of the food prep.

Education

Certificates < 2 yrs. North star computing

Microsoft office AK

I completed the Microsoft office programs at North star computing,which included word1 and 2,excel 1 and 2,and power point.

Post secondary Certifications/Diplomas; 1-2 yrs UAF Certified nurses aid AK

I completed the CNA program and became a certified nurses aid.I worked as a CNA for the past 3 years for Fairbanks Native Association/Detox. Licenses and Certificates

04/01/2010 Bronze Career Readiness Certificate North Star Computing I took some computer classes at North Star Computing in 2010 in Microsoft word and excel.I also took the Microsoft office class at UAF the following year.

01/01/2009 certified in basic computer intro Adult learning center of Alaska I took intro classes at the adult learning center in 2009. 03/01/2007 Certified nurses aid Board of nursing

Honors

• I attended UAF in January of 2007 and completed the nursing assistance program.I am now a certified nurses aid

Additional Information

• I worked in prudhoe bay off and on for 10 years and am attending school.I am very dependable and hard working.I get along well with others.

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