Kristina Daye

***** ******** ******. *** **, Adelanto, CA 92301

Kristinadaye@gmall‘com / 661-916-953:

CAREER PROFLE oa

Motivated and customer service oriented professional with a strong understanding of th Importance of crate claim

Precessing. Adept at shifting priorities and bringing Nexibilty to dynamic situations. Follows policies,

Suldelines to assure consistent quality. Maintains and ensuites patient privacy and confidentiality

7 Experienced with Greenway and Microsoft Word,

Possesses accurate

> shite

sxcel, and PowerPoint

and efficient data entry ability and sound preblem-solving skills.

at establishing priorities, meeting deadlines, and warking unsupervised.

KEY QUALIFICATIONS

EI P srance Verification

Electronic Health Records (EHR) « Payment Posting « Scheduling « HIPAA + Insurance V

Insurance Claim Processing = EOBs » Co-Payments = Deductibles « Managed Care (HMO, PPO, and POS) ie

rencmiment Payers « Third Party Payers » Worker's Compensation» Medical Pilling « Medical Cding = ICD-9 «1C be.

NGPCS «CPT Medical Terminology» Medicare, Medicaid and Tiare =CMS 1500 “CMS 1450 (UB-04) Fee Schedule

DUCATION

Ultimate Medical Academy

Associate of Science Degree - Medical Billing and Coding, 2018

Fully accredited, accelerated program providing instruction in medical billing and ICD-10, CPT and HCPCS coding for

coanaigs Surgeries and medical procedures, Program contentinchideselestronic health record (ETIR) systems,

“Stsounting methods, and processes or preparing and submitting healthcare claims. Research, professional writing

ritical thinking and communications skills are emphasized throughout the program.

WORK EXPERIENCE

Lyft, Los Angeles, CA 08/2018 - Present

Driver / Customer Service

function ina self-supervised environment while remaining lexible and meeting and following company

5 Mandards and procedures in order to ensure the highest level of customer service,

2 Transport customers in a safe and comfortable manner,

* Provide door-to-door assistance when required; assist with luggago, groceries, and wheelchairs.

stay at Home Mother, Los Angeles, CA 04/2017 - Present

lomemaker

Ensured household duties are completed in a time efficient manner,

> Develop, manage, and maintain a budget effectively.

* Coordinate and facilitate medical care, meals, and social activities,

* Provide physical, emotional, and intellectual support by evaluating each member's individual needs,

lic Storage, Los Angeles, CA 10/2012 - 03/2017

nager / Customer Service

~ Built relationships and stayed attentive to employees by motivating them to succeed and improve.

> Supervised employees, created schedules, and managed inventory levels.

Kept accurate and complete department records, processed payroll, handled supply inventory,

audited cash

receipts, prepared bank deposits, and ensured adherence to policies and procedures,

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