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Help Desk Administration Manager

Location:
Chennai, Tamil Nadu, India
Salary:
50000
Posted:
July 10, 2023

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Resume:

MANIKANDAN A

HR & Administration Manager

**B, F1, Muthukrishnan St., Bhuvaneswari Nagar Ist Main Rd., Velachery,

Chennai 600 042,Tamilnadu.

+91-995**-*****, +91-984**-*****

: adx7a1@r.postjobfree.com

PROFILE

Professional HR and Administration Manager with more than 17 years of comprehensive experience deliver ongoing administrative support, expert guidance and organizational development in demanding fast-paced environments.

Capable of strategically managing all aspect and disciplines of the Administration department functions in multi-cultural environment while leading a team to efficiently and effectively run the business.

Professionally focused, assertive, believe in working smart and emphatic listening habits.

Well-organized and detail-orientated with good analytical skills to run day-to-day operations.

Work with excellent communication and interpersonal skills and adaptability to changing environments.

Drive for constant personal and professional growth.

AREA OF EXPERTISE

Admin & General Support service

Facilities & Ops Management

Vendor & Contract Management

Warehouse Management

Leadership & Team Management

Event Management

Project Migration

Business Continuity Management

PERSONAL SKILLS

Self - motivated, courageous & responsive.

Confidentiality, tact and discretion

Professional approach

Stress Tolerance

Data Processing skills

Problem Solving skills

Influencing & Leading

Decision-Making

EDUCATION

Master of Business Administration

Alagappa University Tamilnadu

2016 – Current.

Batchelor of Business Administration

Alagappa University Tamilnadu 2006

CERTIFICATES

Value Champ Award for Cross-border Business Continuity Planning, 2013.

Business Excellence Award for securing 25 lakhs cost cutting in transportation - Scope Int’l per year, 2010.

Star Award for Best Planning and Control over Cost Reduction on areas like Transportation, Electricity and Catering, 2005.

Successful Execution on BCP Testing for Wholesale and Consumer Banking, SCB. Accomplished for 34 Departments - 800 Staffs.

PROJECTS

Execute the HRMS Payroll System.

Create & establish Archiving system for the company.

JM1401- ARYAN & JM1402 - ARJUN New build Jack Ups for Vahana Offshore, Singapore.

JF1501- Skid shoe Fabrication-NPCC for ADMA project Abu Dhabi.

JF1503 - Air Liquide project in RAK Port.

JF1606 – Unison (A&T Offshore – SINGAPORE) Project.

JF1607 - Fabrication of Jacket Structure SPD13A-Rosetti Marino SpA - Italy.

JE1601 - Modular Structure Unit 93 (ZOR/EPC-0045) - KNPC (KIPIC) project Kuwait.

JF1604 - TEG Regeneration Package-MAERSK OIL (CULZEAN FIELD DEVELOPMENT PROJECT)

LANGUAGE

Fluency in writing & reading – Tamil, English.

Fluency in speaking – Malayalam, Hindi, Marathi.

SOFTWARE SKILLS

MS Office - Excel, Word and PowerPoint.

Windows 10, Vista, LAN, MS- DOS.

Internet Applications.

REFERENCES

Furnished upon request.

PERSONAL INFORMATION

Nationality : Indian

Date of Birth : 24 Nov 1979

Marital status: Married.

PROFESSIONAL EXPERIENCE

EVERSENDAI OFFSHORE RMC FTZ, UAE 2014 – 2018

HR & Administration Manager

Managing employee relations activities to include staff welfare solve conflicts onboard / transfer / separation, vacations, attendance and disciplinary procedures.

Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.

Develop, implement and maintaining grading structure, salary scales and award / incentive programs for 1300 employees; Ensuring that existing Compensation & Benefit Programs are competitive in the Labor Market and propose adjustments if and where needed with adherence to the company compensation and benefits strategy.

Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.

Develops and implement training & development programs based on training needs analysis, orientation programs for new joiners, succession plans; and employee engagement program.

Direct the General Support Operations.

Direct the Government Relation Operations team.

Collect, organize, and summarize data pertinent to evaluating operations and opportunities for improvement.

Managing staff activities to provide timely services to other work units throughout the department and ensure efficient daily operation of the work unit, accountability and adherence to applicable laws, policies and procedures.

Supervise the responsibilities of team involved in administration work.

Provide guidance and advice to staff and workers on procedures to obtain family visa / Certificate attestation and document requirements for obtaining or canceling visas.

Coordinate with PR Dept. for Visa & Labor related Issues to expedite the processing.

Preparing Raise MR for Air ticket and Hotel Booking.

MIS reports on Absent-sick, vacation, Leave provision, Air ticket provision and attendance report.

Preparing Air ticket booking/ Air ticket province/Leave province report and Head count report.

Supervise Outward Payment Settlement to ensure smooth accounting and transactions.

Arrange Travel for new employees and company guests to ensure Customer satisfaction.

All arrangements for visa related issues (new application, medical arrangements, cancellation, repatriation etc.). Arrangement of out bound visa for Managers and international travel & hotel arrangements.

Co-ordination with Free Zone authorities for various issues. Gate - pass arrangement for suppliers and guests. Inbound visit visa arrangement for international guests, hotel arrangement.

Arrange courtesy accommodation for new staff and make necessary arrangements for accommodating staff who are eligible for the same.

Make the arrangements with rental Car Company for staffs and managers and analyze all the invoices to wipe out pilferage / malpractices.

Oversee car rentals and due Payments as part of arranging transport for the staff

Vehicle fuel record and kilometer verification.

Drivers’ duty allocation and over time allocation and fuel consumption.

Fulfill the complete site requirements, time scheduling of workers and coordinating staff related needs such as food, accommodation, arranging transportation etc.

Issue various types of letters for employees (letter to bank, driving license, salary certificates, letter for liquor permit, work/experience certificate, letter to Etisalat /DU for phone or internet etc.)

Consolidate daily manpower reports for General Manager and Consultant

Maintaining company head count list.

Prepare new employee hiring request, get necessary approvals from higher management and forward to the recruitment department for hiring purpose.

New employee recruitment and make sure the candidates are getting offers on time and their joining arrangements.

Warning letter preparation and issuance to the employee.

Incident report preparation for record and filing.

SCUBE FLOORNG SOLUTIONS, CHENNAI 2013 – 2014

Operations Manager

Responsible for Operations Management activities for services in assigned area of responsibility, and in accordance with the agreed scope of work.

Engage and work with engineering professionals who are charged with producing timely and high quality technical work.

Provide team leadership and supervisory duties to other personnel.

Metrics preparation and meaningful reporting to Senior Management in a timely and effective manner.

Manage day-to-day operations in purchasing, product & vendor management, receiving, warehousing, stock and picking / shipping operations.

Organize, analyze, interpret and evaluate results and provide practical, cost effective solutions.

Data collation for Stock Costs, Operating Parameters for equipment & utilities, statistics for energy consumption.

Involved in managing entire operations, coordinating and handling the units.

Facilitate contract administration, inspection and project management and responsible for Quality Checks and Patrolling.

SCOPE INTERNATIONAL PRIVATE LTD, CHENNAI 2002 – 2013

Admin Officer

Complete Admin activities comprising of e-Proc in charge, Travel requirements, coordination with CRES for all facility activities, all system requirements (desktop, laptops, printer requirements) for the business units etc.

Vendor Management – Review of BCP and BAU Requirements and Purchase.

Approval of Vendor Bills after thorough Verification and Co-Ordination for payments from Finance Department.

Co-Ordination with STPI and Customs for Bonding and Renewal of License and Green Card renewal of the bonded items like Laptop, Systems UPS etc.

Coordination with IT team for system application issues.

Handling Request Management Services – RMS activities for ID’s creation, deletion, amendment and Distribution of ID Cards for New joiners.

To record & maintain data on Daily/Periodic processing of disputes & execution of activities required for the MIS.

Contribute to key initiatives of Productivity Improvement and Cost Reduction.

Handling scanning in charge for several countries. Coordination of all Disaster Recovery, Cross border BCP activities with the DCC.

BCP Seat Allocation and Layout Maintenance for 34 departments like Payments, Trade, Payments, GMO, GRH in Wholesale Banking.

Department BCP Test Co-Ordination and Documentation (ICC Support).

Maintaining BAU Movement Register, System Key Register, Records for Access Control and Travel Complaint Register for employees transportation arrangements.

Data collation for Stock Costs, Operating Parameters for equipment & utilities, statistics for energy consumption, Diesel Consumption, water consumption, STP produce and analysis for FM reports.

Transportation Management and Supervising the Catering services.

Involved in solving technical complaints, communicating new proposals and Help Desk Co-Ordination.

Performance management of staff and monthly appraisals.

GROUP4 SECURITAS, CHENNAI 2000 – 2002

Admin Executive

Managed and Handled 70 Units under control like SANMAR, SCB RRT Towers, City Financial, Microsoft etc.

Responsible for Quality Checks and preparation of Duty Plan Chart for Security Guards with Gate Pass Review and Checking Security’s shift issues.

Patrolling everyday on night shifts and responsible for shift allocation for the securities.

Salary Distribution to Security Guards and Supervisors.

Conducted Trainings and Meetings for Securities on handling various types of customers and VIPs.

Involved in Team Handling, Coordinating & maintaining MIS and analyze daily reports.

Maintenance of Logbook and DG, UPS Maintenance, Telephone Cable Laying etc.

Help Desk Support Record Maintenance for Access Control.



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