SUMMARY: A self-starter and quick learner. Versatile skill set with experience in customer service, sales, and written and oral communication. Well-versed in leading staff training and mentoring with experience instilling motivation and promoting teamwork.

CORE COMPETENCIES AND SKILLS:

Oral and Written communication skills Team Building

Problem assessment Prioritize Sales Opportunities

Proficient in Microsoft Office Suites Effective Listening Skills

Interdepartmental Communication Technical Aptitude

Time Management Organizational Leadership

PROFESSIONAL EXPERIENCE:

The Mansion at Waterford, Oklahoma City, OK December 2010- Present

Certified Nurse Assistant (CNA)/ Medication Administration Technician

Copying, scanning and faxing documents

Organize and prepare documents

Answering phones as a backup for agency receptionist

Display strong clinical skills in assessing vital signs, performing lab draws and glucose checks, and providing pre- and post- operative care

Ensure the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients status

Meets deadlines for various projects

Organizes and coordinates meetings

Assist residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming

Responsible for training new hires

EDUCATION

Star Spencer High School August 1997 - 2001

Spencer Ok

Metro Technology January 2009

Certified Nursing Assistant

Francis Tuttle

Certified Medication Administration Technician March 2011

COMMUNITY SERVICE:

Regional Food Bank, Oklahoma City, OK May 2010

Designed posters to effectively gather food

Gathered over 1000lbs of canned food

Day of Hope, Oklahoma City, OK August 2013

Helped inform and guide community members to different areas of service

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