TERI

LEWIS

adx71i@r.postjobfree.com

520-***-****

Marana, AZ 85653

Multi-unit management experience with the ability to multi task at a high level. High-energy manager bringing extensive experience in food establishment settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Skilled problem solver with a positive attitude and a focus on results.

PROFESSIONAL SUMMARY

Bravo award 2015, Starbucks Coffee Company

Manager of the Quarter, Q3, 2006, Starbucks Coffee Company District manager of the year 1997, Little Caesars Pizza Top bonus performer 1995, Little Caesars Pizza

Manager of the year 1995, Little Caesars Pizza

ACCOMPLISHMENTS

Starbucks - Store Manager

06/2003 - Current

Johnny Rockets Restaurant - Store Manager

06/2000 - 06/2003

WORK HISTORY

District Manager time limited assignment, Feb-September 2011, managing 12 stores

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Strengthened work flow productivity by hiring and developing top talent

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Managed store partners successfully in fast-paced environment through proactive communication and positive feedback.

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Maintained proper product levels and inventory controls for products and organized backroom to facilitate effective ordering and stock rotation.

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Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

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Created effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

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Interacted with professionalism and kindness to nurture customer relationships and build connections.

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Created and implemented processes for hiring, development, performance management, and food cost control.

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• Produced staffing schedules

Generated repeat business by responding to customer concerns with friendly and knowledgeable service.

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Oversee inventory management through cycle counts, audits and shrinkage control.

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• Maximized sales and minimized shrinkage through excellent SKILLS

38 years of management

experience

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Multi-unit management

experience

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Employee supervision and

motivation

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• Store operations oversight

• Staff training and development

• Team-oriented

• Champion for others

Pima Community College

Tucson, AZ

Some College (No Degree): Biology

And Health Science

University of Arizona

Tucson, AZ

Chemistry And Mathematics

EDUCATION

Little Caesars Pizza - District Manager

02/1997 - 06/2000

Little Caesars Pizza - Training Manager

08/1995 - 02/1997

Little Caesars Pizza - Store Manager

06/1991 - 08/1995

Popeyes Chicken - Store Manager

04/1986 - 06/1991

customer service and adherence to standard practices. Trained new employees on proper protocols and customer service standards.

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Recruited, hired and developed top talent to promote performance- oriented culture for management teams.

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• Cultivated positive rapport with Store managers and their teams. Managed quality of operations of 14 locations throughout Tucson, AZ.

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• Strategized business operations and personnel moves. Coordinated with other district managers to actualize performance improvement strategies.

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Compiled and analyzed data to determine approaches to improve sales and performance.

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Organized promotional events and interacted with community to increase sales volume.

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• Trained and developed new management staff for the market

• Maintained store operations while executing training new managers Strengthened work flow productivity by hiring, managing and developing top talent.

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Oversee the production of food while adhering to food and safety standards

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Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

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Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

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Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

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Processed daily paperwork, balanced cash, produced staffing schedules and prepared deposits.

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• Managed inventory tracking and conducted audits to minimize loss Generated repeat business by responding to customer concerns with friendly and knowledgeable service..

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• Hired and trained employees

• Produced weekly schedules

Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

•

Processed daily paperwork, balanced cash, produced staffing schedules and prepared deposits.

•

• Managed inventory tracking and conducted audits to minimize loss.

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