Brycen Thomas

*** *. ******* ******

Rockford, IL, 61101

779-***-****

adx6yz@r.postjobfree.com

EXPERIENCE

Ever Driven, Rockford — Driver

October 2022- Present

Brosnan Risk Consultant, Rockford — Site Lead

December 2021- September 2022

Allied Universal, Rockford — Security Officer/Supervisor

June 2021- December 2021

Starbucks, Machesney Park — Barista

February 2021- Juner 2021

First Student, DeKalb — Bus Attendant

December 2018 - February 2021

Provided safe passage to and from school.

Walmart, DeKalb — Stocker

August 2018 - November 2018

Stocked shelves to fullest capacity. Rotated food items using the FIFO method. Assisted customers with shopping needs.

Bethany Rehabilitation Center, DeKalb — Cook/Dietary Aide

November 2017 - July 2018

Cooked and served foods at their proper internal temperatures, exercised safe food handling, and provided exceptional customer service.

Starbucks, Chicago/Elgin/Sycamore/Geneva — Barista/Store Manager

August 2014 - October 2017

Prepared and served hand-crafted beverages such as coffee, tea, and espresso. Correctly received orders, processed payments, and responded appropriately to guest concerns. Up-sold additional menu items, beverages, and desserts to increase restaurant sale profits. Communicated clearly and positively with co-workers and management. Developed highly empathetic client relationships and earned a reputation for exceeding sales goals. Achieved high sales percentage with consultative, value-focused customer service approach.

EDUCATION

Le Cordon Bleu/Argosy University, Chicago — Certificate

August 2011 - May 2014

Austin Polytech High School, Chicago — Diploma

September 2007 - June 2011

SKILLS

●Reliable and punctual

●Excellent at multitasking

●Delivers exceptional customer service

●Engaging personality

●Culinary knowledge

●Proven leader

●Comfortable with standing

AWARDS

Recognized by peers and management for going above and beyond for customers and staff. Ranked most effective department sales representative in the local region out of seven representatives.

LANGUAGES

English

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