VANESSA M.

GROCE

Orlando, Fl. *****

407-***-****

adx6yt@r.postjobfree.com

PROFESSIONAL SUMMARY

Reliable candidate seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Adapts quickly to new needs and policies.

SKILLS

Strong attention to detail

Ability to multitask while working in a fast pace environment

Quick decision-making and problem solving abilities

Responsible, goal oriented and organized

Confident, proactive and willing to take on new challenges

Inventory report generation

Microsoft Office, (Word, Excel, and Power Point)

EXPERIENCE

Ops Assistant Manager

Footlocker Inc Orlando, FL.

September 2021 - Current

Received and processed all shipment for the store, responsible for nightly store reports, as far as making sure we are billed for all shipment received and making claims for shipment not received

In charge of store visuals and ensuring new merchandise is on the floor and displayed

Responsible for making sure all merchandise is correctly priced, and sale items are marked accordingly

Collaborated with upper management to develop and implement business improvements.

Control inventory and ordered new supplies and product stock

Assist store management with recruitment and hiring

Managed daily workloads by organizing schedules and delegating tasks.

Adjusted to multiple demands and shifting priorities in fast-paced work environment.

Assistant Manager

Champs Sports Silverdale, WA.

May 2016 - August 2016

Coordinated employee schedules to provide adequate staff coverage.

Work on weekends and holidays

Hiring and training sales associates as well as coordinating and overseeing the planning, organizing and delegating of work among staff

Receiving and monitoring store inventory

Enforced company cash handling policies and procedures, and other lost prevention policies

Ensured excellent customer service and resolved all problems at the store level

Displayed the appropriate signage for products and sales promotions

Supported senior managers with day-to-day operational requirements.

Maintained operational performance with skillful execution of opening and closing procedures.

Adjusted to multiple demands and shifting priorities in fast-paced work environment.

Bartender/FOH Manager

Horse and Cow Pub Bremerton, WA.

June 2014 - March 2015

Utilized knowledge of mixed beverages, specialty liquors and craft beers to serve customers and provide wait staff with well- prepared drinks in a timely fashion

Provided outstanding hospitality to customers to gain appreciation, satisfaction and to ensure return service

Created a welcoming and enjoyable experience by maintaining a friendly, accommodating, and positive attitude

Hired, Trained and managed front of the house employees

Ordered, Stocked and tracked inventory and supplies

Followed safety, sanitation, and legal policies for handling food and beverages

Managed bar area including cocktail design and menu, inventory, regulation compliance, and high quality customer relationships to increase restaurant value

Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to ensure high volume of daily and weekly sales.

EDUCATION

Diploma

Olympic High School, Bremerton, WA.

June 2000

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