Customer Service Data Entry
Resume:
Amber Pagan
Jennings, FL *****
*********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Indoor agriculture technician
Trulieve - Lee, FL
January 2022 to Present
Front Desk Clerk/Night Auditor
Days Inn - Lake Park, GA
March 2017 to 2022
Handled guest check in and checkouts professionally and in a welcoming and specialized manner.
• Represented the Hotel in regards to guest complaints and situations that required instant action.
• Resolved accounting discrepancies; Generated and distributed financial and auditing reports.
• Provided the maximum quality of service to the guests. Picker/Packer
Adecco/wix - Gastonia, NC
January 2014 to February 2017
• Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area
• Maintain inventory controls by collecting stock location orders and printing requests.
• Maintain quality service by following organization standards
• Maintain safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations Customer Service Associate
k-mart - Gastonia, NC
January 2014 to October 2015
I consistently improve customer satisfaction through expert resolution of conflicts, issues, and concerns . I've transferred money through western union. Managed cash drawers, counted end of shift cash receipts. Cashier/Customer Service
Walmart - Live Oak, FL
May 2010 to December 2014
I consistently improve customer satisfaction through expert resolution of conflicts, issues, and concerns . I've transferred money through money gram. Managed cash drawers, counted end of shift cash receipts. Waitress/Cashier
sheffields country kitchen - Jasper, FL
April 2009 to August 2012
I Took orders and served customers food and beverages. Checked with my customers to insure that they were enjoying their meals. Took actions to correct any problems. Communicate with customers to resolve complaints or insure satisfaction. Handled cash drawers and counted end of shift receipts. Education
High school or equivalent in Education
Hamilton County Adult Education - Jasper, FL
April 2010 to December 2010
Skills
• As400 (3 years)
• Communications
• Mathematics
• Sales
• Product Marketing
• Housekeeping
• Cash Handling
• Customer Service
• Loss Prevention
• Team Building
• Safety
• Data Entry
• Picking Packing
• Picker Packer
• Warehouse Associate
• training
• Customer Service Skills
• Receptionist
• fast learner
• Night Audit
• Auditing
• Guest Services
• Adult Education
• English
• Bookkeeping
• Typing
• Office experience
Certifications and Licenses
Driver's License
October 2012 to October 2025
Assessments
Delivery driver — Highly Proficient
September 2020
Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient
Work style: Reliability — Expert
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Customer service fit — Proficient
August 2021
Measures the traits that are important for high-quality customer service. Full results: Proficient
Data entry: Accuracy — Familiar
June 2021
Entering data quickly and accurately
Full results: Familiar
Attention to detail — Familiar
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Office manager — Familiar
June 2022
Scheduling and budgeting
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate