Amber Pagan

Jennings, FL *****

adx6y5@r.postjobfree.com

+1-229-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Indoor agriculture technician

Trulieve - Lee, FL

January 2022 to Present

Front Desk Clerk/Night Auditor

Days Inn - Lake Park, GA

March 2017 to 2022

Handled guest check in and checkouts professionally and in a welcoming and specialized manner.

• Represented the Hotel in regards to guest complaints and situations that required instant action.

• Resolved accounting discrepancies; Generated and distributed financial and auditing reports.

• Provided the maximum quality of service to the guests. Picker/Packer

Adecco/wix - Gastonia, NC

January 2014 to February 2017

• Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area

• Maintain inventory controls by collecting stock location orders and printing requests.

• Maintain quality service by following organization standards

• Maintain safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations Customer Service Associate

k-mart - Gastonia, NC

January 2014 to October 2015

I consistently improve customer satisfaction through expert resolution of conflicts, issues, and concerns . I've transferred money through western union. Managed cash drawers, counted end of shift cash receipts. Cashier/Customer Service

Walmart - Live Oak, FL

May 2010 to December 2014

I consistently improve customer satisfaction through expert resolution of conflicts, issues, and concerns . I've transferred money through money gram. Managed cash drawers, counted end of shift cash receipts. Waitress/Cashier

sheffields country kitchen - Jasper, FL

April 2009 to August 2012

I Took orders and served customers food and beverages. Checked with my customers to insure that they were enjoying their meals. Took actions to correct any problems. Communicate with customers to resolve complaints or insure satisfaction. Handled cash drawers and counted end of shift receipts. Education

High school or equivalent in Education

Hamilton County Adult Education - Jasper, FL

April 2010 to December 2010

Skills

• As400 (3 years)

• Communications

• Mathematics

• Sales

• Product Marketing

• Housekeeping

• Cash Handling

• Customer Service

• Loss Prevention

• Team Building

• Safety

• Data Entry

• Picking Packing

• Picker Packer

• Warehouse Associate

• training

• Customer Service Skills

• Receptionist

• fast learner

• Night Audit

• Auditing

• Guest Services

• Adult Education

• English

• Bookkeeping

• Typing

• Office experience

Certifications and Licenses

Driver's License

October 2012 to October 2025

Assessments

Delivery driver — Highly Proficient

September 2020

Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient

Work style: Reliability — Expert

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Expert

Customer service fit — Proficient

August 2021

Measures the traits that are important for high-quality customer service. Full results: Proficient

Data entry: Accuracy — Familiar

June 2021

Entering data quickly and accurately

Full results: Familiar

Attention to detail — Familiar

August 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Office manager — Familiar

June 2022

Scheduling and budgeting

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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