Sonia Quiñones

Lake Wales, FL *****

adx6wx@r.postjobfree.com

+1-407-***-****

Authorized to work in the US for any employer

Work Experience

Health Care Assistant

Planned Parenthood

February 2021 to Present

Front desk duties; which generally includes scheduling appointments, fee collection, incoming and outgoing faxes, patient check in/out procedures, verifying patient insurance, sell contraceptive supplies/ refills as needed. Travel to other Health Care as needed for coverage. Retail Sales Associate

BOSCOV'S - Scranton, PA

November 2019 to March 2020

Maintaining the appearance of the sales floor, performed marketing activities such as opening a new Boscov's charge account, to achieve goals set by the company, accurately and efficiently completing all transactions and paperwork while adhering to all policies and procedures. Facility Assistant

Sovereign Commerical Services - Scranton, PA

April 2018 to April 2019

Responsible for sweeping, vacuuming, mopping, dusting, cleaning restrooms and taking out the trash for Benco Dental.

Scheduling Services Specialist/Coordinator Pharmacy Reimbursement GEISINGER - Scranton, PA

July 2016 to April 2019

Scheduled appointments, referrals, refill medication, enter doctor's orders under Family practice, while providing one call resolution. Staff training and development. Internal transfer to hospital setting, enrolled patients into Medication Assistance programs, provided copay cards for the uninsured, as well in enrolling cancer patients into Foundation programs. General Clerk II

MAXIMUS FEDERAL SERVICES

February 2016 to July 2016

JENKINS TOWNSHIP, PA

Handle incoming/outgoing calls for the Marketplace Appeals Center, resolving inquiries by researching healthcare appeals process.

Medical Receptionist

UNITED HEALTH SERVICES - Johnson City, NY

June 2014 to January 2016

Emergency room, Primary health, and urgent care assistance, responsible for gathering demographics and verifying insurance, scheduling appointments, and resolving admission conflicts. Medical Receptionist

PEREA HOSPITAL - Mayagüez, PR

October 2012 to May 2014

Verifying patients' demographics and insurance information and resolving admission conflicts within the emergency department, entering doctor's orders as scheduled; EKG's, lab work, CT Scans and Xray's. Customer Service

BANK OF AMERICA - Scranton, PA

December 2003 to June 2006

Handle incoming calls regarding customers checking, savings, lines of credit and credit card accounts, while offering options and finding solutions in helping customers in opening, closing accounts, and transferring of funds.

Education

Associate in MEDICAL BILLING AND CODING

ICPR JUNIOR COLLEGE - Mayagüez, PR

January 2010 to November 2012

Skills

• Bilingual; fluent in Spanish

• Teamwork

• Conflict resolution, sound decision making.

• Proven patience and self-discipline.

• Volunteer experience and leadership.

• Microsoft Office (Word, Excel, Outlook)

• Insurance Verification

• Medical Receptionist

• Medical Records

• Medical Office Experience

• Training & Development

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