John P. Myers
Sioux Falls, SD 57105
adx6wc@r.postjobfree.com 605-***-****
EXPERIENCE CenturyLink, Sioux Falls, SD 07/2015 - Present
Dispatch Specialist
Monitor workflow and load to qualified technicians, evaluating and reassigning work as needed
Provide updates and status information on the progress of work, escalating as appropriate
Analyze service orders and repair tickets ensuring they are processed accurately
Work with other departments to facilitate completion of orders and proper processing
Correspond with supervisors to create documents to simplify work process
Train employees on areas knowledgeable in/in charge of
JK Personal Touch, Sioux Falls, SD 2012 – Present
Lead Videographer/Photographer/Co-owner
Helped coordinate team to livestream events with multi-camera shoot
Photographed sports (indoor and outdoor), weddings, senior pictures, and events
Create photo edits for digital signage, billboards, posters, and more using Photoshop
Helped manage social media for sports teams
Navteq, Fargo, ND 09/2006 – 04/2010
Geographic Technician/Trainer
Lead a team to create geometry for navigable and non-navigable references
Used company-specific software to create data for GPS software
Performed instructional and assisted training to overseas team
Used ArcGIS to verify and create data
Used AutoCAD to create 3D POIs
EDUCATION Minnesota State University Moorhead, Moorhead, MN 2002 - 2006
Elementary Education/Math/Coaching
Bachelor of Science in Elementary Education, concentration in math, coaching certification
Graduated Magna Cum Laude, Deans list every semester
President of EMSP
Represented the education and humanities department at the Academic Conference
Acquired ND/MN teacher licensure
North Dakota State College of Science, Wahpeton, ND 1992, 1996 - 1997
Computer Programming
C++, RPG, SQL, COBOL
OTHER Banking service center experience processing ACH transactions
EXPERIENCE Lutheran Social Services of North Dakota Juvenile Tracker
Landscaping experience - mowing, landscaping, aerating
Photographer/Wedding Officiant for personal business JK Personal Touch
Certified Nursing Assistant
COMMUNITY Volunteer in education
Volunteer for Embrace church
Volunteer at The Banquet serving food
CenturyLink volunteer at various events
On CenturyLink Grant Review Committee
Volunteer photographer at various community events