Customer Service Store Manager
Resume:
Elliott Talavera
Las Vegas, NV *****
********@***.***
Management/Customer service professional with over 25 years experience achieving organizational goals, building teams and increasing revenue. Capable of providing creative solutions, implementing success strategies and managing future growth. Determined individual who excels in a challenging environment by applying communication skills, energy and focus. Work Experience
Assistant Store Manager/Key Carrier Front End Coordinator Marshalls - Las Vegas, NV
February 1998 to June 2023
Served as an Assistant Store Manager/ Key Carrier front end coordinator of Apparel at Six store locations for Marshalls within the Las Vegas Market.
Challenged to improve underperforming apparel businesses at each location within the Las Vegas Market. Tasked in closing
Payroll when assigned. Managed the door to floor process within eight hours of receiving merchandise. Responsible for overall store standards.
Responsible for motivating and leading the team at the front end to ensure maximum job performance and expedient customer service.
Lead Sales Associate
Macy's department Store - New York, NY
January 1996 to January 1997
Served as Lead Sales Associate in the Men's apparel department in New York location. Interacted with top clients.
Implemented Macy's merchandise standards within the Men's Dept. Internship Program
Ermenegildo Zegna Menswear Showroom - New York, NY January 1995 to March 1995
Two Month College Internship program.
Prepared showrooms for apparel buyers for Sax 5th Avenue, Bergdorf Goodman,Nordstroms and Bloomingdales.
Responsible for the showroom merchandising and presentation standards. Education
A.A.S
Nassau Community College
June 1995
Skills
• Customer service
• Communication skills
• Leadership
• Time management
Additional Information
Here are a list of my references.
1. Sue Will (Store Manager Marshalls)
1. Diane Serret ( Assistant Manager Marshalls)
1. Jacquie Freteluco ( Lead sales coach Nike Outlet)
1. Nicole Dahlquist ( Paralegal/Legal Secretary)
1. Larry Tolley (Store Manager Family Dollar)
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