Customer Service Little Rock
Resume:
CORDELRIO
LONG
**********@*****.***
North Little Rock, AR
72118
Focused and reliable [Job Title] bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
PROFESSIONAL SUMMARY
St Vincent's Hospital, St George Hospital - Supervisor North Little Rock, AR • 10/2020 - Current
Davis Transfer Company - Forklift Operator
North Little Rock, AR • 03/2018 - 12/2020
WORK HISTORY
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize
workflows.
•
Handled customer complaints, resolved issues and
adjusted policies to meet changing needs.
•
Evaluated employee performance and coached and
trained to improve weak areas.
•
Maintained compliance with company policies, objectives and communication goals.
•
• Set overall vision and provided team leadership. Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
•
Unloaded and stacked materials by raising and lowering lifting devices.
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Unloaded materials and goods at designated locations for best project availability.
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Transported goods between warehouse locations
according to shipment and storage needs.
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Wrapped pallets in plastic wrap and attached
merchandise tags to prepare for shipping.
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SKILLS
• Food and Beverage Service
Capitol High School
Baton Rouge, LA • 04/2006
High School Diploma
EDUCATION
City Of North Little Rock - Sanitation Worker
North Little Rock, AR • 10/2017 - 03/2018
Dennys - Waiter
West Memphis, AR • 03/2012 - 05/2015
Mcdonalds - Crew Member
Forrest City, AR • 06/2008 - 10/2009
Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
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Removed orders from storage, wrapped and staged for shipments.
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Washed down facility walls, floors and doors regularly with cleaning solutions and sprayers.
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Sanitized surfaces, equipment and components using chemicals like [Type] and [Type].
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Handled spills in work and common areas and used
proper methods to clean and sanitize each material.
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Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
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Worked with team members from multiple departments to maintain strict cleanliness standards.
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Kept server areas clean and stocked to increase
efficiency while working tables.
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Maintained customer satisfaction by clarifying questions about orders and specialty items.
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Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
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Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
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Provided excellent customer service by greeting
customers and meeting quality expectations.
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• Took orders, prepared meals and collected payments. Kept food preparation area, equipment and utensils clean and sanitary.
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Worked well with teammates and accepted coaching
from management team.
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• Collaborated with team members to complete orders.
• Assisted other team members to achieve goals.
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