Juan Carlos Alvarez Rodriguez, PMP, MLS (ASCP)CM

Objective

To obtain a position where I can employ my knowledge, skills, and abilities, obtained from decades of clinical laboratory operations, life science and project management education, health care management, and leadership experience. Summary

An effective, proven leader, and skilled healthcare professional who works well under pressure with practical experience in project management methodologies that focuses on process efficiency and quality improvement. I have ample practical experience in personnel management, leadership, and conflict resolution, yielding excellent results towards mission success.

Skills

-

Strong leadership

- Team management

- Strategic thinking - Bilingual (English/Spanish)

- Attention management - Process improvement/Problem-solving

- Communication skills - Risk management

- Conflict resolution - Adaptability/Resiliency

- Time management - Organization skills

- Agile methodologies - Teamwork

- Microsoft Office tools - People skills

Experience

August 2021 to May 2023 – Clinical Laboratory Director, Naval Hospital Jacksonville, FL.

• Laboratory market lead, responsible for the overall clinical laboratory operations, providing oversight for the main laboratory, five branch clinic laboratories within a 700-mile radius, and two overseas military laboratories. Supervised 90 staff members, responsible for an annual workload of 1.2M tests and $6M in contracts.

• Performed periodic quality control visits to all laboratories within the market.

• Maintained cadence on good laboratory practices by implementing, participating, and monitoring a TeamSTEPPS approach.

• Responsible for monitoring and approving all competency assessments at the initial, six months, and annual intervals.

• Ensured staff recognition via incentives and other awards.

• Ensured adequate staffing by coordinating all hiring actions.

• Conducted mid-term counseling and annual appraisals based on established critical elements of performance, contract obligations, and position descriptions.

• Periodically engaged with staff members to identify areas of improvement to help adx6tm@r.postjobfree.com

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https://www.linkedin.com/in/juan-carlos-alvarez-rodriguez-89467542/ create and establish functional processes.

• Developed, implemented, and provided annual reviews on all standard operating procedures.

• Effective communication management approach ensured timely response and resolution on performance issues.

• Provided mentoring and coaching on internal projects to help leverage resources, ensuring positive influence and effective stakeholder engagement.

• Collaborated with C-Suite leadership to execute strategies toward mission goals that were in alignment with existing and emerging policies.

• Process improvement engagement, collaborated with clinical staff to enhance COVID-19 testing outcomes, reducing collection errors by 50% while improving quality of care.

• Established bridge contract to mitigate contracting constraints, ensuring zero disruption to patient care.

• Engaged in establishing an indefinite delivery, indefinite quantities regional contract, avoiding disruption in patient care.

• Oversaw the financial operation for the laboratory department by reviewing resource utilization and other monthly metrics designed to identify variances.

• Leveraged relations and resources with other military treatment facilities by relocating supply and equipment inventory to help standardize and support their healthcare operations.

• Implemented an inventory accountability system that established purchasing thresholds to avoid future excess spending.

• Established a cadence of accountability toward good customer service culture, yielding customer service award team achievement, 4th quarter of 2022.

• Ensured all training records were in compliance by developing a process, utilizing agile methodologies that helped achieved 100% regulatory compliance for all competency assessments.

• Facilitated laboratory testing consultation and interpretation to clinical staff.

• Coordinated and managed vendor relationships.

• Directly engaged in all equipment procurement and supply contracts.

• Excellent track record on regulatory oversight with great success, as set forth by accrediting agencies (College of American Pathologists, Food and Drug Administration, The Joint Commission, American Association of Blood Bank, OSHA).

• Established rapport with other regional laboratories to leverage resources. July 2018 to August 2021 – Clinical Laboratory Director, Naval Hospital Beaufort, SC.

• Responsible for the overall clinical laboratory operations, to include two satellite laboratories with total annual workload of 60K tests while managing 29 staff members, an operating target budget of $300K and $500K in contracts.

• Responsible for monitoring and approving all competency assessments at the initial, six months, and annual intervals.

• Performed periodic quality control visits to all laboratories within the market.

• Coordinated and collaborated with numerous stakeholders from several departments, to include facilities, information technology, comptroller, supply and logistics, and regulatory agencies to implement the first military satellite COVID- 19 testing lab in the area, providing monthly testing capability to 2,300 patients, achieving an annual cost avoidance of $1.4M.

• Excellent track record on regulatory oversight with great success, as set forth by accrediting agencies (College of American Pathologists, Food and Drug Administration, The Joint Commission, American Association of Blood Bank, OSHA).

• Provided monthly workload reports to executive leaders.

• Engaged in contract procurement, creating two statements of work, bringing four laboratory analyzers while coordinating initial training, implementation, validations, and regulatory compliance.

• Served as Acting Director of Clinical Support Services during the incumbent’s absence, providing sound continuity of leadership and guidance for the pharmacy, radiology, laboratory, and physical therapy departments.

• Identified and coordinated the elimination of low-volume high-risk procedure, eliminating imminent medical fatalities, yielding annual cost savings of $75K.

• Developed, implemented, approved, and performed reviews on all standard operating procedures.

• Coordinated and managed vendor relationships and supply contracts.

• Responsible for all hiring actions on adequate, most qualified staffing.

• Responsible for monitoring and approving all competency assessments at the initial, six months, and annual intervals.

• Conducted mid-term counseling and annual appraisals based on established critical elements of performance, contract obligations, and position descriptions.

• Engaged in strategic thinking that helped established laboratory testing process to support Marine troops, yielding a $2.5M cost savings over 36-months.

• As Equal Opportunity Manager, achieved organization effectiveness and command climate for 750 staff members by enhancing leadership communication, unit cohesion, morale, inclusion, and fairness above Navy standards. Developed Plans of Actions and Milestones that were consider best practices by executive leadership.

June 2015 to June 2018 – Division Officer, Naval Branch Health Clinic Groton, CT

• Responsible for the day-to-day clinical laboratory operations.

• Managed annual workload of 30K laboratory tests and 12 staff members.

• Responsible for yielding $100K in contracting cost savings.

• Performed periodic quality control visits to all laboratories within the market.

• Developed, implemented, and performed reviews on policies and procedures.

• Coordinated and managed vendor relationships and supply contracts.

• Responsible for all invoices, as acceptor, utilizing Wide Area Workflow system.

• Responsible for all hiring actions on adequate, most qualified staffing.

• Responsible for all competency assessments and training compliance.

• Conducted mid-term counseling and annual appraisals based on established critical elements of performance, contract obligations, and position descriptions.

• Implemented and led cross functional teams across four different states that helped increase organizational performance on approximately 500 personnel by enhancing organizational culture and promoting professional development. As a result, 15 out of 16 established metrics on organizational performance were above Navy standards.

• Participated in College of American Pathologists regulatory inspections to other facilities within the U.S.

• Provided oversight on all regulatory processes as set forth by accreditation agencies (College of American Pathologists, Food and Drug Administration, The Joint Commission, American Association of Blood Bank, OSHA). August 2013 to June 2015 – Division Officer, Naval Hospital Portsmouth, VA

• Supervised 12 staff members on daily operations for the anatomic pathology department.

• Championed process improvement project (4DX), helping identify patient care vulnerabilities, resulting in 33% reduction in blood collection errors.

• Engaged in contracting action, reviewed pending items, reconciling over $1.1M of backlogs on purchased items.

• Provided laboratory technical oversight for one of two Navy hospital ships, USNS COMFORT, to identify and acquire over $250K worth of consumables, equipment, and services, ensuring mission readiness prior to deployment.

• Provided direct oversight to the laboratory’s equipment procurement process by writing and reviewing statements of work, yielding successful procurement of over

$1M in contracts, helping standardize operations.

June 2010 to June 2013 – Laboratory Work Center Supervisor, Naval Hospital Naples, Italy

• Work Center Supervisor provided leadership, administrative, and technical clinical laboratory oversight for 12 staff members, ensuring successful daily operations.

• Prepared daily schedules, approved PTO, assessing and maintaining competencies, and conducting performance evaluation reports.

• Supported division officer and clinical laboratory director in executing and maintaining regulatory compliance with numerous accreditation agencies (College of American Pathologists, The Joint Commission, Food and Drug Administration, American Association of Blood Bank, OSHA)

• Performed phlebotomy, chemistry, hematology, microbiology, serology, urinalysis, semen analysis, coagulation studies and blood bank testing.

• Authored several standard operating procedures to provide clear guidance on instrument operations and processes in alignment with regulatory agencies. July 2006 to June 2010 – Medical Laboratory Technician, Naval Hospital Jacksonville, FL

• Performed clinical chemistry, hematology, microbiology, and blood bank testing.

• Work center supervisor, key operator, responsible for daily maintenance, calibrations, and inventory management for the chemistry department.

• Authored and updated several standard operating procedures to ensure compliance with regulatory requirements.

• Conducted regulatory reviews for the College of American Pathologists standards.

• Safety liaison, responsible for conducting safety training and monitoring safety practices for all laboratory personnel.

August 2003 to June 2006 –Hospital Corpsman, 2nd Medical Logistics Group, Camp Lejeune, NC

• Provided emergency and routine medical support to Marine personnel during training operations.

• Deployed to Camp Virginia, Kuwait (2004), providing laboratory and medical support to troops in theater.

• HMM 364 Purple foxes squadron (2005), provided casualty evacuation (CASEVAC) and resuscitative care onboard Boeing CH 46 Sea Knight helicopter across Al- Anbar province, Iraq.

Education / Certifications

• B.S. Biology (1999) – Pontifical Catholic University of Puerto Rico

• Medical Laboratory Scientist (MLS) (ASCP)CM

• Project Management Professional (PMP)

• Secret clearance

Accomplishments

• Created a Clinical Laboratory Framework, published on the Navy’s first MLS

• • Newsletter Authored Excellent track a edition, professional record 2018. on development compliance with handbook regulatory for Navy agencies enlisted (College personnel. of American Pathologists, Food and Drug Administration, American Association of Blood Bank, The Joint Commission, OSHA).

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