SHRIPAL SINGH SOLANKI

Sirohi, Rajasthan INDIA (**7001)

Hand Held +91-735*******

Email adx6r7@r.postjobfree.com

Skype id shripal852

SUMMARY

To join a growing organization that offer challenges and the opportunity to grow with the company where goals and objectives are clearly established. Looking forward to work with an esteemed organization with an objective to utilize my professional skills and experience and get an opportunity to learn and grow with the organization to develop an enviable career profile.

EDUCATION

BSC in Hotel Management from Pacific University Udaipur, Rajasthan INDIA (2010- 2013)

12th from RBSE Board 2010 with commerce stream from Sirohi, Rajasthan.

10th from RBSE Board 2008 with all compulsory subjects from Sirohi, Rajasthan. PROFESSIONAL EXPERIENCE

VASANT VILAS HOTEL, UDAIPUR, RAJASTHAN 15th Dec. 2021 to Present General Manager

I have responsible for recruiting, hiring, training, evaluating staff.

Making sure all guest receive a high quality of service.

Ensure full compliance to hotel operating controls, SOP’s, Policies, Procedures and Service Standards.

Coordination with HOD's for the execution of all activities and functions.

Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.

Ensure all decisions are made in the best interest of the hotels and management.

Deliver hotel budget goals and set other short and long term strategic goals for the property.

Increased Room and Food & Beverage revenues by over the previous year through the development of new strategies and effective management of programs.

Secured new business and expanded the client base by planning and executing dynamic offline marketing and advertising campaigns with OTA’s.

Developed, implemented and sustained aggressive solicitation program focusing on increasing business.

NAHARGARH RANTHAMBHORE, SAWAI MADHOPUR, RAJASTHAN 30th Nov. 2017 to 02nd Nov. 2021 F&B Manager

Responsible for food and beverage stocking, inventory and ordering.

Responsible for outlets of the hotel restaurant & Bar in an efficient and enthusiastic manner.

Responsible for food and beverage promotions, track record of up-selling food and beverages.

Train, assign tasks, prepare schedules, update and file paperwork, analyse financial documents, understand transaction related reports, and reconcile discrepancies.

Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.

Provided excellent guest satisfaction and increased productivity standards by utilizing available resources.

DOUBLETREE BY HILTON RESORT & SPA, MARJAN ISLAND, RAS AL KHAIMAH, UAE Restaurant Manager 12th Dec. 2015 – 31st Sept. 2017

Train new staff and walk through initial shifts to inform and motivate staff.

Part of the OEX committee which worked with the general manager, director of human resources, along with all department heads in a monthly meeting on how to improve guest and employee satisfaction.

Checked restaurant on daily basis to ensure cleanliness, high quality food and food & beverage presentation.

Responsible for sections of the hotel restaurant in an efficient and enthusiastic manner.

Care of guests from arrival to leaving the outlet in accordance with the standards.

Ensured that all the operational standards set for all the processes are followed.

Proposed changes in the policies and procedures to increase efficiency and improve service.

Responsible for handling guests, increased guest satisfaction. Evaluated the feedback for further improvisations.

FLORA PARK HOTEL, Dubai, UAE 21st July 2013- 13th Oct. 2015 F&B Head Waiter

Deftly responsible for maintaining store inventory for restaurant and acted as group coordinator for many corporate conferences and parties.

Effectively managed customer relations, planned & executed operations to ensure quality service.

Took training classes on topics like, telephone, food and beverages etc.

Cashiering and thus keeping a track of ups and downs in business.

Assisting guest and serving in accordance with brand standards.

Handling VIP guest services.

INDUSTRIAL EXPOSURE

TAJ THE GATEWAY HOTEL, SURAT Oct. 2011- March 2012

To maintain my log book with daily learning.

To listen my superior, what he /she are teaching & follow what he/she ordered.

As a trainee, I have to learn about the basic thing of each & every departments of the hotel.

As I was in Front Office & F&B Service departments. CO-CURRICULAR ACTIVITIES

Awarded and certificate for Basic Food Hygiene Training in Doubletree by Hilton Ras al Khaimah (UAE) in 2016.

Awarded and certificate for Employee of the Month (March 2016 & January 2017) in Hilton RAK (UAE)

Awarded and certificate from Flora Park Hotel, Dubai UAE for excellent service.

Awarded and certificate for Trip Advisor Comments in Doubletree by Hilton RAK (UAE) KEY SKILLS

Strong motivational and influential people skills.

An eye for detail and an ability to drive consistent brand standards.

Experience of managing people and driving business performance.

Relevant knowledge of food and beverage.

A Good learner with effective communication skills.

An enterprising leader with excellent planning, organizational, and interpersonal skills.

Works well under pressure.

PERSONAL DETAILS

Father’s Name : Mr. Madho Singh Solanki

Mother’s Name : Mrs. Sunder Kunwar

Date of Birth : 19/Aug./1993

Gender : Male

Nationality : Indian

Contact this candidate