JOYCE DV. MONTEIRO

My Contact

adx6pw@r.postjobfree.com

adx6pw@r.postjobfree.com

+974-****-****

Skills

• Customer Service

• Communication

• Multi-tasking

• Problem-Solving

• Advance Computer skill and internet use

Personal Traits

• Diligent, hardworking, and flexible.

• Work well as part of a team.

• Organize and have excellent attention to

detail.

• Can work with minimal supervision.

Education Background

• Computer-Based Accountancy /

Bookkeeping NCIII

Ama Computer Learning Center

Santa Cruz Laguna

2014-2016

• Secondary

Liceo De Pila

Pila, Laguna

2004-2007

• Primary

Santa Cruz Central Elementary School

Santa Cruz, Laguna

1998-2004

Career Objectives

• To be able to acquire a job that suits my

skills and abilities in my chosen field.

• To serve the company with competence,

honesty and loyalty.

• To be able to develop and expand my

knowledge and skills.

Professional Experience

Customer Service at Ansar Gallery, Abu

Hamour Branch. (Currently)

• Delivering positive attitude in Assisting

customers

• Communicating clearly with customer

regarding the products and other matters

• Processing request/issues in returning and

exchanging products.

• Reporting daily cashback and credit notes

Manager at Town Portal Travel and Tours (2019-

2020)

• Leading small group of people

• Checking office operations

• Maintaining work system of agency

• Implementing procedures and policies that encourage the performance of any individual staff.

Promoted as Office Supervisor at Escape Centre

(August 2018 – August 2019)

• Training staff, interns and clients

• Presenting Escape portal provider to clients

• Controlling the work and activities of subordinates

• Reaching out and solving client’s complaints and concerns in a very positive way

• Organizing files and other client’s documents

• Accreditations to hotel and restaurant

• Marketing agency packages through ads and other online apps

• Connecting to escape branch’ through email and phone calls

• Greeting and assisting clients

• Answering calls

Secretary at Escape Centre Travel and Tours (March 2017 – August 2018)

• Assisting manager and supervisor

• Organizing files, receipts and other important documents

• Securing and updating client's contract

• Checking and listing down schedule of booked clients

• Typing quotations

• Accreditations to hotel and restaurant

• Answering and sending emails

• Assisting and greeting clients

• Answering phone calls and other concern relating to agency

Booking Staff at Travel Passion Desk (October 2016

– March 2017)

• Answering inquiries

• Making quotations

• Booking

June 2014 – May 2016 Studied 2years course at Ama

Computer Learning Center

Receptionist/Waitress at HapChan (2011-2012)

• Greeting guest and assisting them to their designated seats or reserved table

• Taking orders

• Serving food and complimentary drinks

Cashier at MetroStar Department Store (April 2009- February 2010)

• Punching items

• Counting punch item

Training and Achievement

• On the Job Training at Development Bank of the

Philippines (2015-2016)

• NCIII Book keeping passer (2015)

Contact this candidate