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Customer Service Medical Billing

Location:
Rockville, MD
Posted:
July 08, 2023

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Resume:

Archna Mittal

Tel (H): 301-***-**** Email: adx6nk@r.postjobfree.com

Summary:

I am caring and have been enthusiastically and successfully teaching Foreign language on zoom for the past three months. I have also volunteered in Elementary and Middle school. I have a strong ability to engage with children, help them succeed, and help them feel good about their day. I am creative and resourceful. Furthermore, I am able to use these traits to assist with many struggles that occur throughout the school day. In addition to this, I also have successful work experience in healthcare, medical billing, and office administration. I have solid experience managing and building relationships and am a strong team player with strong leadership skills. I have excellent communication and administrative skills with extensive experience in front-office and back-office operations. Also,I have a knowledge of CDC/safety protocols relative to general safety, well-being and COVID-19 .

Core Skills

•Administrative Skills

•Eager to learn

•Communication Skills

•Customer Relations

•Staff Development/Training

•Highly organized

Experience

Zoom Class : Foreign language 03/01/2021 - current

Observed and evaluated students' performance. Kept students on- task with proactive behavior modification and positive reinforcement.

Volunteer Experience in Montgomery county public schools as needed

(2004-2014)

CareMetx 12/2020 to 02/2021

Reimbursement Specialist

Collected and reviewed all patient insurance information needed to complete billing, collections, appeal, and cash processes. Coordinated with inter-departmental associates to obtain medical records to process reimbursements.

Lash Group/AmerisourceBergen 11/2015 to 03/2016

Claims Specialist 11/2016 to 03/2017

Provided exceptional customer service to internal and external customers; resolved customer requests in a timely and accurate manner; escalated complaints according to policies. Processed insurance/patient correspondence. Maintained contact with provider representatives, third party customer service representatives, case managers.

Dr. Tuli, Family Practice 2004 to 2013

As assistant manager, and supervisor, handled patient and staff daily scheduling and care. Filled out medical paperwork and performed billing and coding and payment posting for insurance and patient payments. Familiar with physician’s assistant including medical record entries, and refill requests. Trained staff on medical billing software such as Practice Mate and worked with Electronic Health Records (EHR) software such as Visionary’s Dream. Thorough knowledge of patient services including obtaining benefits, pre-certification, pre-authorization, and collections. Excellent communication skills, with strong experience in back-office and physician’s office management.

Rockville Library 2000 to 2004

Volunteer

Education

•Indira Gandhi National Open University (IGNOU)

•B.A. Liberal Arts



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