Michael J Hood

845-***-****

Email: adx6ma@r.postjobfree.com

Summary

• Seasoned manager in the hospitality industry and Security

• Positions held include Loss Prevention Director, Executive Steward, Asst. Executive Steward, Asst. Banquet Mgr, Outlet Supervisor

Training Certificates

• Aggressive Behavior

• Facility Personnel with Security Duties (MTSA)

• Emergency Preparedness

• Bloodborne Pathogens

• Driver Training Program

• Teamwork

• Ready Response

• Firearms Safety Ohio Statute: ORC 2923.125 B,3,E Professional Experience

Allied Security – St Anthony's hospital / Good Samaritan hospital /Toledo refining company 4/2021 – Current

Patrol Officer in radio car

• Maintain security in and out of hospital and refinery areas

• Emergency response unit

• Trained in dispatch

• Holder of New York State Security Guard License and Federal TWIC cards Hollywood Casino, Toledo, Ohio

5/2020-3/2021

Executive Steward

• Evaluate and adjust current operations

• Overseeing daily stewarding operations

• Payroll control, maintaining-inventories in food and beverage, chemicals, china, glass, and silver.

PARX Casino, Bensalem, PA

11/2019-5/15/20

Executive Steward

Achievements:

• Restructured all store rooms to include all china, glass and silver inventories, as well, as proper chemical storage

• Worked in conjunction with coordinating banquet events and F&B outlets

Responsibilities:

• Maintained labor cost

• Ordering of chemicals

• Supported of outlet managers and all sous chefs

• Ongoing training of stewards

Resorts World Catskills, Monticello, NY

12/2017-11/2019

Executive Steward

Achievements:

• Successful opening of Casino property

• Successful completion of initial mass hiring

• Receiving and inventory of all F&B operating equipment Responsibilities:

• Cost control

• Ordering of china, glass and silver

• Assisting in daily food and beverage operations

• Hiring and training of personnel

• Overseeing daily stewarding operations

Four Seasons Resort, Scottsdale AZ

7/2015-12/2015

Executive Steward

Responsibilities:

• Cost control

• Ordering of china, glass and silver

• Assisting in daily food and beverage operations

• Chemical control

• Hiring and training of personnel

• Overseeing daily stewarding operations

Omni Hotel Nashville, TN

2013-2015

Executive Steward

Achievements:

• Successful opening of an 800-room downtown property to include: 3 outlets, In Room Dining and 80,000 square feet of banquet and conventions space connected to the Country Music Hall of Fame.

• Successful completion of initial mass hiring for the hotel.

• Receiving and inventory of all F&B operating equipment.

• Ensuring the outlets received all necessary operating equipment.

• Associate satisfaction survey in food and beverage division for the year of 2014.

Responsibilities:

• Overseeing stewarding operations

• Payroll control

• Inventory of china/glass/silver.

• Chemical control

• Labor relations

Omni Hotel @ CNN Center, Atlanta, GA

2004-2013

Executive Steward

Achievements:

• Manager of Quarter for 2nd Quarter of 2006

• 2nd highest score in hotel for Associate Opinion Survey in 2007

• Reduction of associate accidents

• Manager of Quarter for 3th Quarter of 2011

Responsibilities:

• Overseeing-stewarding operations

• Payroll control

• Inventory of china/glass/silver

• Chemical control

• Labor relations

Renaissance Waverly Hotel, Atlanta, GA

2000-2004

Director of Loss Prevention

Achievements:

• Reduction in associate injuries

• Manager of Quarter for'4th Quarter of 2003

Responsibilities:

• Overseeing 24-hour security operation

• Safety Committee Chairperson

• Liaison with insurance company

• Holder of hotel liquor license

• Liaison with local police department

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