Business Development Account Manager

Lisa McHenry

SENIOR MANAGER, BUSINESS DEVELOPMENT

El Dorado Hills, CA 95762 971-***-**** adx6ko@r.postjobfree.com Persuasive and persistent revenue driver focused on executing high-impact business development strategies that grow profitability, account expansion, and customer retention. Passionate about advocating, coaching, mentoring, nurturing relationships, influencing change, and contributing to real-world solutions.

A revenue-driver and refined public speaker who has influenced public policy through complex legalities and insurance denials, setting a landmark victory for industry change.

KEY STRENGTHS

• Building and maintain positive working relationships, both externally and internally positive working relationships. Strong ability to work with people of all ages and backgrounds, skills and abilities.

• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques for multiple audiences.

• Foster Teamwork: Works cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness.

• Organize: Set priorities, develop a work schedule to monitor progress towards goals, and track details, data, information, and activities

PROFESSIONAL EXPERIENCE

Strategic Account Manager/Customer Success DreamBox Learning (Mid-stage Ed Tech Star-up) 2022-2023

Developing proposals, consulting on purchasing options, negotiate terms, strategize on solutions. Collaborating with internal departments to provide clients with valuable product and services information. Calling, connecting, and collaborating with varying points of contact within school district C-level administrators. Qualifying customer needs and offering additional solutions and support. Identifying and prospecting for upselling and expansion opportunities within a set book of business. Responsible for $3.5 million in revenue in 2022. Contract Specialist Various Companies

2021-2022

Develops, coaches and train sales professionals, increases market share and customer base in varied markets.

Director of Partnerships Beable (Ed Tech start-up in its earliest stage of development) 2020-2021

Scouted new clients and secure business by building relationships, influencing decision-makers, negotiating deals, and leading technology delivery. Thrived in a dynamic, high-pressure environment with a clear vision. Consulted with C-Suite stakeholders to make recommendations and build roadmaps on the new technology implementation. Built and prioritized the business development pipeline with full ownership of the client lifecycle, lead generation, and client communications. Regional Manager/Customer Success Otus Chicago, IL/Remote (Mid-stage Ed Tech Start- up) 2019 to 10/2020

Scouted new clients and secure business by building relationships, influencing decision-makers, negotiating deals, and leading technology delivery. Thrived in a dynamic, high-pressure environment with a clear vision. Consulted with C-Suite stakeholders to make recommendations and build roadmaps on the new technology implementation. Built and prioritized the sales pipeline with full ownership of the client lifecycle, lead generation, and client communications.

Navigated a dynamic startup environment to rank #2 out of 10 nationally.

Generated an 80% increase in revenue by closing the 3rd and 4th largest district sales in company history.

Closed and onboarded 6 districts and grew the market share, brand awareness, and customer engagement.

Built the Idaho market from the ground up and closed the largest school district; actively engaged with stakeholders, fostered relationships with leaders, and influenced the adoption of a new LMS product.

Business Development Manager Edulastic Fremont, CA/Remote (Ed Tech start-up in its earliest stage of development)

2018 -2019

Partnered with cross-functional teams to create customer-focused business development plans spanning the US that drove lead generation, engagement, and adoption. Established new partnerships by consulting with senior-level stakeholders, uncovering opportunities, and pitching custom products that solved complex business challenges. Created compelling content, messaging, and presentations targeting customer needs and industry trends.

Sr. District Partner Executive DreamBox Learning Inc. Bellevue, WA 2014-2018

Consulted with executive leaders to gain a deep understanding of company goals, gaps, and priorities. Developed and executed tactical plans to build customer relationships, expand accounts, and drive revenue growth. Delivered relentless prospecting, cold calling, and new business development. Aligned presentations with customer needs and rapidly resolved customer issues. Mentored a team of Account Executives; identified areas for opportunity and coached on best practices.

Earned President's Club for outstanding achievement (132% of quota) in 2017.

Negotiated and closed multiple large accounts and school districts with 30K+ students.

Director, Business Development Metro Area Collection Service Milwaukie, OR 2002-2014

Led strategic planning, budgeting, and sales operations as a Co-Owner. Conducted extensive market research to develop the company’s brand, messaging, and go-to-market (GTM) strategy. Determined KPIs, workflows, schedules, and priorities while overseeing all staffing, benefit administration, and performance. Recruited, hired, trained, and managed a team of 20+ staff. Director of Sales RadixOne

2001-2002

Develop and execute strategic plans to achieve sales targets. Create and communicate sales goals and ensure C-level executives are informed on the progress of those goals.

Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs. Understand industry-specific trends and landscapes. Effectively communicate value propositions through presentations and proposals Account Executive Envive Corporation (Mountain View, CA) 2000-2001

Website Performance Testing Technology (ASP)

Acquired by Keynote Systems

Account Manager AT&T (San Jose, CA)

1999-2000

Called on businesses in the south bay area, expanding market coverage and retaining up to 100 accounts requiring premise management. Excelled at solution-focus consultative selling targeting specific needs and goals. Furnished technical input and troubleshooting, built and sustained relationships. Leasing Manager Fairfield Residential, LLP (Hillsboro, OR) 1997-1999

Responsible for property lease-up two sister communities totaling nearly 800 units, built a brand, problem solving with staff, collection of rents, proactively handled the day needs of residents and collaborated with the vendors to ensure the care and maintenance of the property, tenant screening and monitored vacancy rate.

Leasing Manager/Interim Regional Manager Sequoia Equities (Walnut Creek, CA) 1994-1997

Responsible for 5 properties totaling nearly 1000 units while the Regional Manager was out. Problem solving with residents, collection of rents, proactively handled the day to day needs of the residents, collaborated with the vendors and maintenance to ensure the care and maintenance of the property and monitored vacancy rate. Conducted investor property walks. VOLUNTEER & LEADERSHIP

Chapter Advocacy Chair Autism Speaks

Headed the legal research and due diligence to lobby for autism insurance reform, successfully influencing change with compelling presentations and testimonials. Gained coverage in both print and broadcast media.

2009-2013

TECHNICAL SKILLS

Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Publisher) Google Drive Suite

Salesforce CRM Mac & PC Platforms

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