RESUME CURRICULUM VITAE

PHILOSOPHY & VALUES

Organizations work best when they recognize the benefits of visionary leadership, talented management, top notch organizational skills, collaboration, consensus, team building, creative thinking, commitment, and loyalty.

PROFILE

Accomplished, performance driven, results oriented nonprofit organization executive and PhD scholar. Doctorate in Public Service Organization Management & Leadership: Emphasis Nonprofit Management. Deep expertise in leading teams in for-profit and nonprofit organizations and helping leaders achieve their goals. Actively involved in growth and promotion of business and trade organizations and professional societies by working shoulder-to-shoulder with business, nonprofit, governmental, and academic leaders. EXPERTISE

Leadership & management, strategy & strategic planning facilitation, organizational development, problem solving, training, governance, financial management, advocacy, coalition building, crisis management, troubleshooting. Writing & editing using MS Suite, Photoshop, web design/HTML, video conferencing, D2L, Black Board, & opinion surveys/polling.

SKILLS

Team building, motivation, & management; change management; performance management; human resources management; financial management; employee acquisition, evaluation, & retention; curriculum development & presentation; research & analysis; fundraising; inter-personal & mass communication. EDUCATION

Doctor of Philosophy

Organization Management & Leadership: Public Services – Nonprofit Emphasis Summa Cum Laude - 2021 Capella University, Minneapolis, MN

Doctoral Dissertation:

Nonprofit CEO Perceptions of Board Chairs and Organizational Impacts Master of Management – Human Resources Emphasis Summa Cum Laude - 2012 School of Business & Management

National American University, Rapid City, SD USA

Bachelor of Science - Legal Studies Magna Cum Laude - 2010 National American University, Rapid City, SD USA

Associate of Applied Science - Legal Studies Magna Cum Laude - 2008 National American University, Rapid City, SD USA

DR. M. LOUISE WALTERS

PhD, MSM, BS, IOM

3600 Edelmar Terrace

Silver Spring, MD 20906 USA

202-***-**** (c)

301-***-**** (h/o)

adx6k7@r.postjobfree.com (e-m)

DR. M. LOUISE WALTERS

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RELATED EDUCATION

Interdisciplinary Science

(undergraduate coursework with public policy focus)* SD School of Mines and Technology, Rapid City, SD USA

* Transferred to NAU’s Legal Studies program after completing first year Non-Profit Organization Executive – IOM (Association Management Certification) Institutes for Organization Management

United States Chamber of Commerce at San Jose State University INSTRUCTION – ACADEMIC

Presenter, Course Co-Developer

Management of Nonprofit Organizations – LEAD7300

Georgia Southern Armstrong State University,

Savannah, GA

Presenter/Speaker

Creating New Human Services Organizations – HUS530 Saint Leo University, Savannah, GA

Presenter/Speaker

Human Resources Management for Public and Nonprofit Organizations – HUS520 Saint Leo University, Savannah, GA

TRAINING – NONPROFIT, CORPORATE, GOVERNMENT

Board of Directors Orientations

Committee Orientations

Board of Directors Strategic Planning Facilitations Strategic Planning Document Construction

Organization Audits

Zero-Based Budget Preparation & Integration of Organization Goals/Tasks Financial Reviews

Advocacy & Outreach Training

Stakeholder & Constituent Briefings

Internal & External Communication: Print, Electronic, Website Strategic Marketing & Advertising Similarities & Differences DR. M. LOUISE WALTERS

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EXPERIENCE – EXECUTIVE

(CEO, Executive Director, Administrator, Senior Account Executive) Leadership development, prudent fiscal management, and front-edge re-engineering organizational practices resulted in organization turn-arounds (from bankruptcy to solvency to the establishment of reserve funds) for business groups and other local/state non-profit professional organizations. Chief Executive Officer & President

The Leadership Center, Savannah, GA USA

Organization management and educational training firm Administrator

Black Hills Vision, Rapid City, SD USA

Regional tourism & economic development group

Executive Director & Executive Associate

Frontiers: Forging Our Future for Community, Tourism, & Economic Development Rapid City, SD USA Area Chamber of Commerce

Corporate Chairwoman & Chief Executive Officer

The MacWalters Company, Sacramento, CA USA

One of California’s leading organization management firms Executive Director

Citrus Heights, CA USA Chamber of Commerce & Visitors Center Citrus Heights Incorporation Project

Senior Account Executive/Meeting Manager/Communications Director/Lobbyist The Messersmith Group, Sacramento, CA USA

California association management company

Executive Director

Pierre, SD USA Chamber of Commerce

Pierre, SD Economic & Visitor Development Corporation EXPERIENCE – SPECIALIZED

(Legislative Advocate, Director of Government Relations) Public policy emphasis in small business, manufacturing, allied health, gaming, and insurance issues. One of the first organization executives to channel the power of grassroots advocacy and develop training packages for member engagement in the political process. Established several key member grassroots networks to augment lobbyist efforts. Directed efforts of contract lobbyists and governmental relations committee volunteers. Presented testimony to various legislative and regulatory committees. Legislative Advocate, Lobbyist, Director of Government Relations California State Legislature, Sacramento, CA USA

Statewide Referendum Campaign Director & Spokeswoman Citizens for SD (statewide pro-gaming referendum & campaign), USA EXPERIENCE – PROFESSIONAL, TECHNICAL

DIRECTOR OF COMMUNICATIONS

Developed and delivered presentations about leadership and organizations to audiences of 7 – 700. Radio and television appearances. Created and managed public information campaigns including strategy, implementation, media development (print, radio, television, electronic) and evaluation. MEETING MANAGER/PLANNER

Prepared & evaluated RFPs and negotiated contracts for lodging, exhibit space, transportation, catering, entertainment, ancillary events (golf, off-site tours, & activities). Conducted site selection visits and familiarization tours.

Small to large events (i.e.: board of directors meetings, credentialed continuing education sessions, entertainment fundraisers, trade show/exhibit programs). DR. M. LOUISE WALTERS

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TRAINING / TEACHING

Featured Speaker

American Society of association Executives Annual Meeting & Expo Nashville, TN

August 22, 2022

Presenter of results from dissertation research:

Adversary or Trusted Partner? What Nonprofit CEOs Think About Their Board Chair Relationships and Organizational Impacts

Course co-developer, subject matter expert, and team presenter: Creating New Human Services Organizations. Graduate program. Saint Leo University, Savannah, GA

Course subject matter expert and team presenter. Graduate program. Saint Leo University, Savannah, GA

Course co-developer, subject matter expert, and team presenter: Management of Nonprofit Organizations.

Graduate program in Professional Communications and Leadership. Georgia Southern University/Armstrong State University, Savannah, GA Trainer of corporate executives and association managers Topics include: member recruitment, member communications, volunteer training, financial management, internal processes, legislative advocacy, board of directors orientation and training, management audits, governance, human resources management, convention management, fund raising and staff training. Also, the state provider director for CA health insurance association: curriculum development, evaluation of existing course modules, program promotion, evaluation and selection of trainers, and awarding of continuing education credits.

DR. M. LOUISE WALTERS

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AWARDS, SCHOLARSHIPS, RECOGNITIONS

ACADEMIC

Academic Excellence Award - Graduate School of Business & Management, National American University

Tschetter Award - National American University

(presented annually to the graduating senior who has made the most significant contributions to the Legal Studies program) President’s & Dean’s Lists - National American University Dean’s List - SD School of Mines & Technology

SCHOLARSHIPS

Capella University – PhD Academic Recognition

Zonta – 1st annual Bunny Tyler Memorial Women in Business Award Zonta – Jane Klausman Women in Business Award – First Award Recipient National American University - Academic Excellence Award & Scholarship American Association of University Women

Professional Employers Organization

Rapid City Area Chamber of Commerce

Institutes for Organization Management – San Jose (CA USA) Institutes for Organization Management – Boulder (CO USA) COMMUNITY/STATE/NATIONAL

SD Congressional District Office Intern for United States Senator John Thune Rotary International – Double Paul Harris Fellow Awardee Rotary International - Best Club & President In The District Award President, SD Tourism Caucus

National & State Award Winner, media and advertising campaigns PROFESSIONAL MEMBERSHIPS & ACTIVITIES

American Society of Association Executives, member & Public Policy Committee member American Association of University Women, member

California Small Business Development Center, board member California Society of Association Executives, member, committee chair Capella University, alumna

Georgia Chamber of Commerce, member & current diversity member awardee Georgia Society of Association Executives, member

Local Outreach Volunteer Educators (L.O.V.E.), publication committee member National American University, alumna

National Leadership Society, member

Pinnacle Business, Tourism, & Economic Development Group, member Rotary Club of Skidaway Island, Savannah, GA, USA, member, grants chair, strategic plan facilitator Rotary Club of Sacramento, CA USA, member

Rotary Club of Citrus Heights, CA USA, president /committee chair First woman president of Citrus Heights club (the same year the club also won the

“Best Small Club In The District” Award)

Rotary District 5190 California

First woman to serve as California District 5190 vice president - community service Rotary Club of Rapid City, SD USA, member; corporate secretary and board member of Storybook Island visitor attraction (Rotary Club project)

Savannah Area Chamber of Commerce, member & government relations committee member DR. M. LOUISE WALTERS

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DOCTORAL COURSEWORK

DR. M. LOUISE WALTERS

PhD, MSM, BS, AAS, IOM

Doctoral Coursework - Capella University

Catalogue Descriptions - SU2012 to WI2015

HS9960

Doctoral Dissertation

HS9919

Doctoral Comprehensive Examination

PSL-R8921

PhD Colloquium Residency Track 1

PSL-R8922

PhD Colloquium Residency Track 2

PSL-R8923

PhD Colloquium Residency Track 3

HS8003

Leading Change in Human Services

Learners in this course examine the roles, responsibilities, and professional skills of human services leaders. Learners explore the multidisciplinary approach to solving complex social problems, identify their professional strengths and weaknesses, and establish a professional development plan for improving them throughout their studies.

HS8100

Fundamentals of Social Science Research

This course introduces learners to social science research, particularly in the context of human services. Learners focus on becoming educated consumers of research and examine major concepts and techniques of social science research, including problem formulation, identification of variables, literature review, research design, sampling, definition and measurement of study variables, instrument construction, and data collection and analysis. Learners also critically evaluate published research, apply research findings to professional practice, and practice designing research studies in their field of interest. HS8106

Epistemology of Practice Knowledge

Learners in this course examine theories that guide the acquisition of knowledge within human services professions. Learners critically analyze and evaluate the methods used to develop social science theory as a precursor to examining and applying the scientific method. Learners also study theory derivation, the link between research methods and theory, and the ways scholar-practitioners apply the scientific method. Throughout the course learners enhance their research, statistical, and data analysis skills using the latest version of Statistical Package for the Social Sciences (SPSS) software. HS8122

Quantitative Research Methods in Public Service

In this course, learners evaluate the process of defining a research problem, purpose, and related research question(s) and apply the stages of the quantitative research design process. Topics include instrument selection, data collection and management, measurement, quantitative data analysis, and human subjects protection. Learners also analyze the ways data is used in quantitative studies and explore ethical issues associated with conducting quantitative research.

DR. M. LOUISE WALTERS

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HS8123

Advanced Qualitative Research Methods in Public Service In this course, learners evaluate qualitative research methods and designs. Learners focus on developing the skills used to synthesize information related to qualitative research methodology and examine ethical issues associated with the qualitative research process.

HS8124

Advanced Study in Research Methods in Public Service Learners in this course analyze the relevance and appropriateness of specific research methodologies in preparation for using them in the dissertation. The course emphasizes conceptualizing, planning, and designing a doctoral research proposal and includes topics such as planning and sampling; measurement; statistical and qualitative analytic models; results planning, analysis, and interpretation; and ethical considerations.

HS8300

Diversity in the Workplace

In this course, learners review and analyze contemporary issues of diversity in the workplace. Learners compare and contrast inclusion policies; search for relevant research findings; synthesize and apply best practices for a diverse workplace; and integrate professional and ethical codes, standards, and laws in the human services work setting.

NPL7104

Leadership, Governance, and Ethics

Learners in this course integrate theories and practices of leadership and governance with the mission, vision, and values of the nonprofit organization in the context of today’s complex society. Learners evaluate the relevance of leadership theories to practice, the importance of a cultural and global perspective, and ethical considerations present in a highly technological and diverse society. NPL7208

Strategic Fund Development

This course is an introduction to the relationship between organizational philosophy and the resources necessary for fulfilling a nonprofit’s goals and objectives. Learners examine the engagement of stakeholder groups, fund raising strategies, and innovative revenue development as means to fund nonprofit organizations.

NPL7304

Financial Analysis and Reporting for Nonprofit Leaders In this course, learners investigate strategies, controls, reporting, and other requirements necessary for securing a nonprofit’s financial position. Learners identify the financial analysis and reporting theories and practices employed by effective nonprofit leaders and discuss financial decision-making processes. Other course topics include collaboration with tax and legal advisors, technology use in financial analysis, and communication of an organization’s financial position to stakeholders and the community. NPL7308

Leading Resource Performance in NPOs

Learners in this course analyze the application, contribution and value of resources, human capital, and volunteerism within the nonprofit sector. Learners evaluate employee diversity, training, engagement, benefits, well-being, and succession as components of the organization’s mission, vision, and values. Learners also investigate the influence of policies and practices on the environment and culture of nonprofit organizations.

NPL7608

Nonprofit Marketing, Public Policy, and Advocacy

Learners in this course discuss public policy, marketing, and advocacy in relation to the mission, vision, and values of an individual organization and within the larger nonprofit sector. Learners determine how the nonprofit organization promotes its values within diverse communities and society as a whole. Learners also evaluate opportunities for inter-organization and inter-sector collaboration to promote social justice and social change.

DR. M. LOUISE WALTERS

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NPL7704

Strategy and Performance in Nonprofit Organizations In this course, learners study strategic thinking and planning in nonprofit organizations. Learners examine the impact of environment, economics, technology, culture, structure, and function on organizational performance and the policies, practices, and tactics used to support an organization’s mission and objectives. Learners also investigate and present innovative and creative solutions for organizational outcomes and performance improvement.

NPL8208

Advanced Fund Development Philosophy and Practice

In this course, learners gain an understanding of fundraising strategies and tactics by considering social value exchange and its influence on charity and philanthropy. Learners examine issues of communication, economics, technology, society, and cultural and global perspectives as they relate to fund development. NPL8304

Collaboration, Coalitions, and Public Relations

In this course, learners evaluate opportunities for advancing social justice in relationships among business, government, religious, and nonprofit organizations. Learners explore the ways in which collaborative governance, negotiation, and communication can be applied to the growth of the nonprofit sector in today’s diverse and global environment.

NPL8308

Nonprofit Legal Issues

This course covers regulatory issues, tax implications, and ethics in the nonprofit sector. Learners analyze the historical and current influence of government on nonprofit organizations; the legal issues associated with business, diversity, technology, and globalization as they interact with the nonprofit sector; and the impact of recent and pending legislation on education, health care, and other public service entities. NPL8312

Program Evaluation and Research Application in the Nonprofit Organization Sector This course provides an overview of the research methodologies and program evaluation tools used to determine outcomes for service recipients and organizational impact on the community. In particular, learners develop effective evaluation methods for investigating organizational accountability and communicating the value of program accomplishments to stakeholders and the community. Learners also explore the ways in which technology can be used to gather data, develop information, and evaluate performance as means to garner organizational support, advance social justice, or support societal change. NPL8704

Innovation and Future Trends in the Social Sector

This course presents current and predicted issues, trends, and challenges associated with the future of the nonprofit sector. Learners identify the societal changes that influence the balance of power among business, government, religious, and nonprofit organizations; the impact of technology and innovation on organizational mission; and the changing role of the nonprofit leader. SOURCE:

Doctoral Course Descriptions, Doctor of Philosophy in Human Services – Nonprofit Management and Leadership Specialization, Capella University Catalogue 2012-2013, pp. 194 - 196. http://www.capella.edu/iGuidePA/PDF/academics/July12_Catalog_October_Addendum.pdf DR. M. LOUISE WALTERS

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MASTER’S COURSEWORK

DR. M. LOUISE WALTERS

PhD, MSM, BS, IOM

Master’s Coursework - National American University Catalogue Descriptions - FA2010 to SP2012

CI6400

Information Systems for Strategic Advantage

This course focuses on the meaning and role of information technology within a business setting and offers a broad perspective of the relationship between organizational goals, information technology and strategic advantage. The student will examine the design and implementation of various information systems in order to integrate current technologies and configurations into the management decision-making and evaluation process.

CJ6100 *

Law and Public Policy

This course critically addresses the intersection among law, public policy and the role of courts as well as the impact of these disciplinary areas on the management of the organization. Topical areas will include: the structure of criminal and civil law; criminal and civil procedure; and development and trends in public policy as applied to the criminal justice system. Case study method will be applied for much of the course material. FN6200

Finance for Managers

This course provides students with a framework for understanding and interpreting accounting and financial information. Topics include reading and interpreting financial statement information, developing budgets and using financial information to make informed managerial decisions. LA6100

Legal Environment for Global Organizations

This course is designed to introduce students to the complexities of the legal environment for organizations doing business globally. Students will consider the law as it apples throughout the United States and in other countries. In addition, students will study international legal issues and legal and ethical decision-making across cultures.

MG6200

Marketing and Sales Management

This course provides students with an understanding of the marketing and sales process and how it impacts the operation of the organization. Students will learn to evaluate marketing and sales decisions using a variety of information sources to gather information in both a departmental and organizational context. MT6200

Leading the Organization I: Communication/Culture/Change This course emphasizes the leader's role in communication, culture, and change. Students will investigate how leaders utilize effective communication, build culture and encourage change to create a successful organization.

MT6250 *

Leading the Organization II: Productivity/Process/Program This course emphasizes the leader's role in productivity, processes, and programs in a competitive global environment. Students will investigate the leadership and decision-making role of managers in the operations functions of an organization.

DR. M. LOUISE WALTERS

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MT6300

Managing Human Resources

This course is an in-depth examination of selected human resource management issues from a contemporary manager's viewpoint. Topics examined include: personnel planning; employee selection; performance appraisal, training, and development; compensation; legal issues; discipline; and labor relations. The course examines these topics as they relate primarily to operational activities in organizations. MT6320 *

Employee Evaluation and Compensation

This course is a detailed examination of employee evaluation and compensation. Topics include performance assessment, compensation/benefits philosophy, role of compensation/benefits in recruiting and retention, design of compensation plans, and assessment of the effectiveness of evaluation and compensation plans. MT6580

International Management

This course is designed to provide students with an understanding and knowledge of international management as firms become international in scope for a variety of reasons. This course aims to cover prominent areas that are crucial for international managers to be familiar and accustomed with. The areas covered broadly in this course are a) the internationalization process of an organization; b) the impact of globalization on the nature of managing a business; c) essential skills of the global manager; d) managing the new global workforce; e) cross-cultural issues and challenges; f) political, legal and ethical challenges of international management, and g) global leadership. MT6650

Strategy and Policy

This is a capstone course designed to integrate concepts, theories, and skills learned in other graduate core courses. The student will learn to view business challenges from the perspective of senior level management in order to develop, implement, and assess strategic planning options. The student will also learn to develop creative responses to challenges and opportunities that the organization may face. Prerequisites: Eight graduate core courses

MT6700

Managerial Communications

This course addresses communication techniques in contemporary organizations. Students learn about the challenges that middle managers face in employing appropriate communication to resolve conflict, promote workplace efficiency, and achieve organizational goals. Students also learn how to be more effective communicators in a variety of organizational settings.

* Indicates elective course

SOURCE:

Master of Management Course Descriptions, National American University Catalogue 2011-2012, pp. 38-43,

(courses are 4.5 credits).

Contact this candidate