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JAMES E. OPHER
SUMMARY 25+ years experience in the Human Resources field with various local and state government agencies;
** ***** ** ******* ******** services/management roles; 7 years in management with City Government;
25 years experience in performing arts;
5+ years of arts management experience; many hours in front of an audience as a trainer and performer
EDUCATION Bethune-Cookman College US-FL-Daytona Beach Delaware State College Some College Coursework Completed - My major studies where Music Education with a minor in Exceptional Education
PROFESSIONAL
EXPERIENCE
CITY OF RICHMOND-PARKS AND RECREATION (CULTURAL
ARTS) 11/07-7/2017
CITY OF RICHMOND- PARKS AND RECREATION – CONSULTANT 7/2017 – PRESENT
Recreation Specialist II /Department Manager’s Asst./Building Manager 2nd in charge for the Cultural Manager’s duties and responsibilities Staff payroll/Human Resource paperwork preparation (Summer Staff) Facilities Management for Pine Camp Cultural Arts Center Recruit talent for the summer performance venues, review applications and selection
Coordinate the “Independence Day” fireworks and show Oversee and facilitate staff meeting
Review written correspondences, policy review and updates Coordinate account payable process for “Dogwood Dell” ($130,000 budget: annually)
FIRSTPLACE STAFFING/WACHOVIA 3/29/06-5/29/07
Relationship Partner
HR support to FirstPlace Associates: performance management, career coaching, counseling and recruitment. Managed 430 employees. Page 2 James E. Opher
Identified and analyzed business issues where HR products and services were leveraged for maximum efficiency; developed and directed strategies to implement appropriate interventions. Developed and implemented HR strategies that resulted in improvements of business productivity, efficiencies, retention and/or ROI as it pertains to FirstPlace associates.
Provided consulting to global business line clients and FirstPlace team members regarding corporate policy interpretation relating to FirstPlace associates
Consulted with business unit leaders to direct manager and FirstPlace Associate behavior toward more effective and efficient performance management processes that improved associate morale and business unit productivity.
Provided conflict resolution and consulting to clients regarding associate performance issues with a dedicated focus on service delivery and avoiding corporate litigation
Shared accountability for addressing and resolving employee performance issues
Partnered with RP Team Leader and the following teams to support corporate policy as it relates to FirstPlace associates and client managers; legal, ER, HRBP’s,
Involvement in design, development and implementation of FirstPlace strategic HR initiatives and programs for FirstPlace associates, i.e. associate recognition.
Input applicant’s information into the Restrac System. Prepared travel itineraries for candidates.
Imputing all information needed to process a hire from application to hire.
Assisted with and recorded Pre-Employment the process Prepared “Hire-Link” information as need for each candidate. Page 3 James E. Opher
NORDSTROMS 3/2004-12/2004
Retail Sales (part-time)
Provided top customer service with a wide variety of services in the ladies’ fragrance department
Addressed the needs of all fragrance customers
Searched from location to location for items if not stocked. Gift wrapped and shipped items as needed
Maintained SPH (sells per hour) as deemed by corporation standards WALMART, Glen Allen 3/2003-3/2004
Dairy Stocker and Customer Service Employee
Maintained all the needs of the dairy department. Ensured shelf items were full and rotated
Helped with recording damaged goods, maintain appearance of products Provided outstanding customer service. Promoted to the Photo lab before leaving
THEATRE IV Tour America, 1996-2001
Actor, Road Manager
Actor- Performed in the following: Peter Pan, The Wizard of Oz, Sleepy Hollow, The Jungle Book, and the touring troupe of “Song of the Soul and “The Book.”
Road Manager: While serving on my second tour of “Songs” I was the road manager.
Oversaw preparation of the cast and equipment for each performance. Met with the sponsors to go over, verify, and sign off on the contract provided. Decided the type of show that would best benefit the space provided.
Made sure all required power, cast and sponsor needs are met prior to all performances.
Page 4 James E. Opher
Was first in line for any and all questions related to Theater IV and the dos and don’ts of the tour.
Collected related revenue for Performances.
EQUITY RESIDENTIAL PROPERTIES, INC., Bethesda MD 10/1998 - 5/1999
Regional Human Resource Employment Specialist
Provided EQR properties, area and regional offices with qualified applicants in a timely manner
Provided guidance to hiring managers in developing section criteria for vacancies
Determined salary for new hire and made offers
VIRGINIA STATE GOVERNMENT: Human Resources: 11/1989 - 8/2001 - Richmond, VA
Recruiter/Analyst/ Minority Professional Recruiter Managed the recruitment and employment activities for Health Department's needs:
Focused on targeted recruitment on the professional level. Researched Professional Health related professions Recruited candidates via “Head Hunter “methods.
Led diversity recruitment for various State Agencies COMPTER SKILLS
AND KNOWLEDGE
PeopleSoft, Choice point, Microsoft Word, Office, Restrac, EZ, Lotus Notes and Wits
Proven success in: People Management
Staffing hard to fill positions
Retention Practices
Adult training Public Speaking Team Building Employee Relations Dispute Resolution Diversity Training
Prompt decision making