Monyunna Ashley-Medlin

I, Monyunna Ashley-Medlin would like to express my interest in becoming a long-term employee with this company.

Shreveport, LA

adx6hj@r.postjobfree.com

+1-318-***-****

My objective is to be able to grow, excel and become more knowledgeable with an organization; so that I can utilize my skills such as, Management, Supervising, Mentoring, Technical Skills, Money Handling, Core Qualifications, Customer Service, Computer Skills, Communication Liaison, Delivery Driver, Clerical & Retail/Sales Associate, Analytical & Organizational Skills, Warehouse & Stocking. Willing to relocate to: Dallas-Fort Worth, TX - Houston, TX - Edmond, OK Authorized to work in the US for any employer

Work Experience

Patient Care Coordinator

North Louisiana Whole Health Treatment Center of Intensive Specialty Hospital (ISH) - Shreveport, LA February 2023 to Present

I am the Patient Care Coordinator for Whole Health Treatment Center. My duties are to provide customer service, clerical, telephone etiquette, verify insurance, work in systems such as Kipu, Quickbase, Medicaid, MS Apps., Excel, Windows, make clients appointments, screen/assess clients, collect payments, scheduler, monitor surveillance, weekly reports, maintenance on clients accounts, advise clients on their Lease Agreements, order supplies, check website for potential clients, daily census, lease apartments to qualifying clients, light cleaning, organize and a team member. Library Clerk

Caddo Parish School Board - Shreveport, LA

August 2022 to March 2023

My duties are to provide customer service, clerical, open/close the library, assist the Librarian with reports, assist students with checking in/out of the library as well as books. MS Suites, Excel, Publisher, Classlink, Outlook, Adobe Express, Employee Online, Canva, Kickup, Mandated Trainings, Design Bulletin Board Monthly Themes, Create Flyers & Crafts, Social Media Posts, Attend Meetings, Create Work Orders, Light Cleaning and Collect Fines, Operate Student Locator, Shelve Books, Renew Items, & Classroom experience and working with students.

Assistant Branch Manager

Shreve Memorial Library - Shreveport, LA

February 2017 to June 2022

• Customer Service; Clerical, Dewey Decimal System; Card Catalog; Special Collections: Answer Routine questions, Assist Patron's w/databases, internet, digital services, software & hardware configuration, Interlibrary Loan requests, attends community outreach programs/events, Registers new borrowers, renews library materials for Patron's, Maintenance on Patrons account's, Data Entry, Collect Fees, Count Tils & Reserve, Create Displays & Flyers, Bookmarks; Monthly Display Boards; Outlook; Google Docs; Workflows; Scala; Outreach; Supervisor, Train, Coach, Mentor & Delegate; Teach Basic Computer Classes; Print Daily/Weekly Reports & Rotate Weekly Count, Receipt Reports; Approve Staff Time Sheets; Preparation of Reports: Fines/Miscellaneous Receipts (send to Financial Services Department), Sign/File Receipts for/on Contractors, Vendors & Staff; Adult Programs/Crafts & Juvenile/Young Adult Programs; Intermediate Computer Skills, Load Programs onto Scala; Workflows; Library Aware; Intranet; Data Bases

(Hoopla, LinkedIn, Gale, Flipster, Overdrive, Pronunciator & etc MS Suites: MS Word, Excel PowerPoint, Publisher, Canva, Outlook, Google Chrome, Operate Telephone, EnVision Ware Monitors, Staff Link, Fax, Printer, Scanner & Copier; Provides Reader's Advisory; Retention; Shelf Reading, Charge/Discharge materials & Weed/Discard; Public Service: Performs References, Reading Advisory, Youth Services, Circulation & Outreach Services; Conduct Interviews; Project Management: See Projects through from beginning to end with Vendors, Patron's & Staff; Professional Development: Meet monthly w/Supervisor for work plan meetings/staff meetings & other meetings; Empty Bookdrops, Open/Close Branch; Lift 5-50 lbs. & Climb Ladder; Punctuality; Flexibility; Time Management; Light Cleaning Branch Inside/Outside

(Cleaning Branch Grounds); Accountable & Be a Team Member. Social Services Analyst I

State of Louisiana - Shreveport, LA

October 2015 to November 2016

• Customer Service; Clerical: type 40-50 wpm; 10-Key & Data Entry experience; Analytical/ Organizational Skills, Time Management & Flexibility; Intermediate Computer Skills; SAP & ERP Systems, Operate Telephone System, Fax, Copier, Printer & Scanner

• Communication Liaison; Conduct Interviews, Maintenance on cases; delegate rules & regulation of the SNAP program to clients, Be A Team Member & Punctuality. Delivery Driver

English Color and Supply - Shreveport, LA

June 2014 to August 2015

• Customer Service; Clerical, Customer Support, Retail, Retail Delivery; Cash Register & Cash Handling; Sales, Salesman/Retail & Daily Bank Deposits.

• Analytical/Organizational; Time Management & Flexibility; Clerical Skills; Intermediate Computer Skills, Data Entry, Operate Telephone System, Printer, Copier & Fax Machines; Take/pull/bill orders; Stocking, Work in Inclement Weather; Pre/Post Trip; Maintenance on company vehicles (Take to Automotive Shops for service: Oil Change, Tires, etc...)

• Mix Auto Paint & Make Deliveries. Punctual & Be a Team Member. Table Games Dealer

Horseshoe Casino & Hotel - Bossier City, LA

February 1996 to March 2013

• Customer Service; Customer Support, Entertainment Industry; Deal Cards, Count, Learn different Games, Cash Handling, Open & Close Games, Balance Banks; Organizational/Analytical Skills; Key Control

(Have Employees sign for keys & radio's); Be a Team Member; Punctuality; Flexibility. Education

Associate in General Studies of Science

Southern University of Shreveport - Shreveport, LA Skills

• Microsoft Word (All Years); Publisher, Outlook, Power Point, 10-Key; Intermediate Computer Skills

(10+ years)

• Fast Learner (10+ years)

• Time Management (10+ years)

• Microsoft Word (10+ years)

• Inventory (3 years)

• Microsoft Office (10+ years)

• Outlook (10+ years)

• Microsoft Excel (10+ years)

• Scala (5 years)

• English (10+ years)

• Customer service (10+ years)

• Typing (10+ years)

• Library Services (6 years)

• Cataloging (6 years)

• Databases (9 years)

• Financial Services (9 years)

• Data collection (9 years)

• Delivery driver experience (2 years)

• Sales (2 years)

• Retail sales (2 years)

• Packaging (2 years)

• Manufacturing (2 years)

• Assembly line (2 years)

• Cash handling (10+ years)

• Project management (2 years)

• Sales (10+ years)

• Retail sales (10+ years)

• Customer support (10+ years)

• Google Docs (5 years)

• Google Suite (5 years)

• SAP ERP (1 year)

• QuickBooks (2 years)

• Classroom experience (8 years)

• Experience working with students (8 years)

• Clerical experience (9 years)

• Filing (9 years)

• Data entry (9 years)

• Organizational skills (9 years)

• Communication skills (10+ years)

• Computer skills (10+ years)

• Writing skills (10+ years)

• Behavioral health (Less than 1 year)

• EHR systems (Less than 1 year)

• Patient care (1 year)

• Property leasing (1 year)

• Schedule management (Less than 1 year)

• Property leasing (Less than 1 year)

• Patient care (Less than 1 year)

Awards

Rookie of the Year Award

October 2018

Voted Most Dependable from Shreve Memorial Library-University June 2022

SML-UNIVERSITY was created to help and teach employees Leadership. This program involves classroom work, volunteer work with different organizations and mentorship. Certifications and Licenses

Driver's License

Associate of General Studies in Science Degree

Present

SML- Leadership Academy

August 2021 to June 2022

This is a Leadership Program, Shreve Memorial Library created to help encourage and train employees to become Emergent Leaders.

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