Customer Service Off Site

J A M E S G U A R I N O

212-***-****

OBJECTIVE:

To bring all my customer service, data, research, and archiving skills into a position where they can be the most useful.

EXPERIENCE:

**/** – 2/2022 Moody’s Investor Services

Information Associate–Information Center

! Investigate, track and Identify missing information.

! Cross reference multiple databases

! Responsible for printing and creation of PDFs for internal clients. 10/99- 10/01 King & Spalding

Records Coordinator

! In-charge of processing and revising files.

! Bar coding files (redwelds).

! File retrieval and forwarding to off-site storage facility.

! Assisted attorneys with their inquiries regarding cases and clients. 5/99-10/99 Simpson, Thacher, and Bartlett

Records Coordinator/File specialist

! Responsible for all records processing, consisting of: creation of new files, updating database (in Legal Key), occasional shipping of various files to an off-site storage facility.

! Maintaining database and storing all Information

(i.e. specific locations, contents of each box, etc.)

! Assisted attorneys with queries regarding file locating

! Responsible for Bar-coding and logging of all boxed documents for future off-site retrieval.

11/96-4/99 Kenyon & Kenyon

Records Coordinator

! Responsible for closing out inactive files and preparing them for off-site storage

! Responsible for retrieval of files on location, which consisted of visiting attorneys in person in order to inquire about the whereabouts of certain active/inactive files.

! Input/modify records data in Legal Key.

! Responsible for assisting attorneys in their daily needs regarding any files. SKILLS:

Software: MS Word, MS PowerPoint, MS Excel, Typing, Legal Key, FilemakerPro, FileServe, NRDE, Analyst Toolbox, DPC Data, Edgar Pro

Hardware: PC/MAC

OTHER SKILLS:

Music–composer, engineer, keyboardist and drummer. Software: Logic, SoundForge, Reason, Vegas Pro, and Acid. Hardware: Prophet-5, Oberheim OB-8 & DX, Roaland TR-808 REFERENCES:

Furnished Upon Request

EDUCATION:

City College of New York, B.A. in Management and Administration

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