Customer Service Front Desk

Harmony Sinha Customer Service Representative

Experience

Front Desk Manager Innisbrook Golf Resort, Palm Harbor, FL JUL '14 - JUN '20

Owner Blade Masters, New Port Richey, FL

MAR '09 - JUL '13

Customer Service Manager Palm Beach Aviation, West Palm Beach, FL APR '08 - MAR '09

Air Traffic Controller FAA, Miami, FL

JUN '02 - JAN '06

Customer Service Manager Boca Aviation, Boca Raton, FL JAN '98 - MAY '02

Education

Community College of Beaver County, Beaver Falls, PA MAY '02

Associate In Science (A.S.) In Air Traffic Control Skills

Microsoft Office Certificate Exceptional Telephone Etiquette Organizational Leadership Conflict Resolution Techniques Typing Proficiency Conflict Management Exceptional Interpersonal Communication Issue Resolution Customer Relations Credit Card Payment Processing Active Listening Medical Terminology Knowledge Reading Comprehension Managing Multiple Tasks Calm and Professional Under Pressure Good Communication Skills Creative Solutions Problem Resolution Aviation and Transportation Front Desk Operations Effective Written and Verbal Communication Valid Driver's License

561-***-**** adx6fg@r.postjobfree.com FL

I am a reliable worker with excellent communication, organizational, time management, problem solving, multitasking and computer skills. A driven and detail-oriented individual with over 15 years of experience and proven knowledge of management, entrepreneurial, leadership and customer service. Who has a proven ability to remain calm and professional in high-stress situations while also being able to quickly and effectively resolve customer complaints. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals, while aiming to leverage my abilities to successfully fill the vacancy at your company.

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