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Customer Service Sales Executive

Location:
San Diego, CA
Posted:
July 10, 2023

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Resume:

Education

High School Diploma Instituto Abraham

Lincoln Tlaxcala, Mexico

College International Business at UNITEC

Sales Area

• Generating Marketing and Sales Monthly

Reports.

• Create offers and promotions for Tour

Operators.

• Generate Latin America and Mexico

business contracts.

• Verification and Validation of Price Match

with Clients.

• Follow up and communication with

principal TTOO in USA, Canada, and

Europe to send out offers and respond to

any client issues and needs.

• Coordination and Attention to clients such

as TTOO Agents visiting hotel to rate

service and hospitality, Fam Trips, and

Photo Shoots.

• Various Public Relations Responsibilities.

• Direct contact with Agents and Tour

Operators.

• Organization and Participation in Outlets

and Fairs for Hotel Marketing.

• Revision and Validation of Marketing

Publicity and decision making in posts.

• Public Relations Tour and Travel Sales

Representative: Blitz, Sales Calls, and

presentations in Mexico and USA.

SAMANTHA CORDERO

Sales Coordinator with 5 years of experience in the Hotel Industry. Of my various skills are included organization, administration, and decision making, as well as excellent aptitudes in communication and body language. I always complete all my work with the utmost efficiency and precision. Sales Executive SUZUKI PLAYA DEL

CARMEN November 2020 - April 2021

Sales Executive for Individuals and Groups

GRAND PALLADIUM HOTEL GROUP

September 2019 – April 2020

• Sales Coordination, generating offers for hotel

constantly each season for marketing and sales.

• Visited and presented to tour agents and tour

operators.

• Draw up new contracts for TTOO’s.

• Coordinating sales closing meetings with tour

agencies and clients directly.

• Managing use of SECNET

• Participation in Fairs and Tradeshows with the

principal TTOO’s or tour operators; generally

in Mexico and USA for the promotion of the

Hotels.

Tour and Travel Sales Coordinator ROYAL

HIDEAWAY PLAYACAR February 2019 –

August 2019

• Visited various tour agents and tour operators

internationally.

• Generated new contracts on an international

level with numerous agencies.

• Generated marketing reports

• Responsable for revision and updates of

information in magazines and websites of all

TT.OO’s.

• Participation in partnership consortium events

like Ensemble Travel Group for the Premium

Deluxe Brand of Hotels Barcelo Mexico.

Experience

Commercial Relations Director’s Assistant

ROYAL HIDEAWAY PLAYACAR May 2018 –

February 2019

• Managed and organized Director’s Agenda.

• Utilizing various types of computers and different applications such as Microsoft Office and Apple.

• Handle pay roll for employees.

• Organize and manage Marketing and Publicity

invoices for company.

• Running CRM, SAP, and Dynamics.

• Direct Service and attention to Clients.

• Service and attention to tour agents and agencies.

• Coordination and attention to cite inspections,

fam trips, and photo shoots.

General Hotel Manager’s Assistant ROYAL

HIDEAWAY PLAYACAR January 2018 – May

2018

• Create Minutes for meetings.

• Customer Service for hotel guests.

• Organization and follow up to purchases from

OPEX and CAPEX.

• Communication with departments involved in the

improvement of hotel guest services.

• Handling complaints and various hotel guest

needs.

Receptionist ROYAL HIDEAWAY September

2017 - January 2018



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