Tonya Pridgen
Human Resources Administrative Support Coordinator/Recruiter/Talent Acquisition
Chapel Hill, NC
#readytowork
Authorized to work in the US for any employer
Work Experience
Recruiter
Randstad North America - Statesville, NC
October 2015 to December 2019
Perform activities in human resources with safety regulations. To include employment screening, recruiting, interviewing, drug screens, orientation and assign talents to work based on client assigned job placement fulfillment under corporate office.
Financial aid assistant
Kelly Services - Statesville, NC
June 2014 to September 2015
Reviewed, verified and submitted proper paperwork for federal financial assistance. Composed letters, filed and scanned required documentation into data base. Handled all appointment scheduling, directed calls to staff, while monitored office security. Patient Service Representative
Novant Health Presbyterian Hospital Patient-Environmental Services - Charlotte, NC February 2013 to May 2014
Processed and filed prescriptions following state and federal laws, documented files, informed patrons regarding their drug therapy and importance of following drug compliance. Answered patrons questions, resolved problems with insurance companies.
Handle all patient insurance, and billing inquiries and healthcare concerns. Environmental Technicia
Novant Health Presbyterian Hospital Patient-Environmental Services - Charlotte, NC June 2013 to August 2013
Perform heavy cleaning duties, such as 7 step cleaning process., shampooing rugs, washing walls and glass, and removing trash and sanitizing patient rooms. Duties may include tending to and performing routine maintenance activities, notifying management of need for repairs. Patient Services Representative
Novant Health Presbyterian Hospital Patient-Environmental Services - Charlotte, NC February 2013 to August 2013
Charlotte, NC 2013 to 2013 Answer all patient inquiries and concerns about billing, procedures, policies and concerns Provide patient referrals, distribute paperwork and make calls to patients to remind them of bills coming due. Cleaned, sanitized patient rooms, 7 step cleaning process to perform and assure all required maintenance after patient discharge
Cleaning Custodian
Pharmacy Technician
Walgreens - Charlotte, NC
September 2012 to February 2013
Prepare medications under the direction of a pharmacist. May measure, mix, count out, label, and record amounts and dosages of medications according to prescription orders. Resolution Specialist
Convergys Corporation - Charlotte, NC
January 2011 to September 2012
Provided support to customers by assisting with general information, emergency, navigation, roadside assistance, vehicle diagnostics, and any escalation issues that may arise and documented all calls and entered proper information into computer.
Sorter/ QA Inspector
Federal Express Ground - Charlotte, NC
August 2011 to December 2011
Employment Type: Full Time (30 Hours or More)
Inbound Loader/ Sorter/ QA Inspector
Federal Express Ground - Charlotte, NC
July 2011 to August 2011
Sort inbound packages to assigned trucks to prepare for departure. Pull packages from Converter belt and assign to appropriate truck. Promoted to clerical- to look up barcodes for unassigned packages and look up zip codes for misplaced packages while thoroughly inspecting damaged packages to repackage for shipment.
Human Resources Administrative Support Coordinator Sumpter, SC Vicit Corporation
2006 to 2010
Provided support in human resources and completed various office management tasks to include new hires, terminations, personnel, budget preparations, payroll, housekeeping, inventory, and special management under corporate office in Chattanooga, TN. Analyzed payroll, record keeping system, forms control, office layout, personnel requirements, budgetary requirements, and performance standards to create new systems and revise establish procedures. Assisted in the preparation of budget needs, and annual reports of the corporate office.
Technical Support Representative
Direct TV / Extra Source Corporation - Raleigh, NC January 2004 to January 2006
Resolve customers technical issues with providing assistance with troubleshooting steps. Help customers with other related issues if troubleshooting was unresolvable. Transfers to customer service, program specialist, Va.-language support, access card distribution, direct sales, and collection and billing. Provide customers with courteous service, empathy, respect, and sincerity. Customer Service Administrator
Smithfield Packing Company - Tarheel, NC
January 2002 to January 2004
Scheduled up to 100 deliveries on late loads and rescheduled appointments daily. Maintained contacts to customers and brokers on an average daily basis while working independently to complete inventory orders on shipments and deliveries. Controlled quality of shipments valued by the dollar. Customer Service Representative
Lehman Brothers-American Express - New York, NY
1996 to 2001
Typed edited and proofread correspondence, memos, spreadsheets, and reports Updated and maintained customers files for company contracts and bids office using; microsoft word, windows, excel, powerpoint, access, outlook and Microsoft exchange. Helped improved automated office system that resulted in a more timely and cost efficient order processing procedures for a busy mail order company. Education
Associate's Degree in Nursing
Bronx Community College - Bronx, NY
May 1993
Vocational School Certificate
Albert Merrill Business School NYC - New York, NY
June 1991
Vocational School Certificate in Computer Science
NYC. Technical College Brooklyn - Brooklyn, NY
June 1990
Associate's Degree in General
Bronx Community College
Skills
• Talent Acquisition
• Taleo
• Interview
• Human Resource
• Scheduling
• Microsoft Office
• Human Resources
• Payroll
• training
• Outlook
• Data Entry
• Marketing
• Adult Education
• Customer Service
• HR Sourcing
• Pharmacy Technician Experience
• Environmental Services
• Microsoft Exchange
• Workforce Development
• Employee Orientation
Certifications and Licenses
Certified Pharmacy Technician (CPhT)
driver's license