Donna Toaso

*** ****** *****

Fowlerville, MI ***36

517-***-****

adx67b@r.postjobfree.com

Quality Professional

Quality Management System Expert – IATF 16949:2016 Lead Auditor – Core Tools – Problem Solving – Customer Specific Requirements – Compliance Expert – Supplier Quality – Proactive Mindset – Strong Analytical and Communication Skills – Team Building & Strategic Planning – Process Improvement Planning – Customer Databases - Ownership is Key

Novares, Howell, MI, QHSE Manager, 2022 - current

Responsible and manage (5) Quality Engineers, (2) Paint Lab Technicians and (3) liaisons. Lead plant-wide scrap reduction and all internal and external audits - quality and environmental. Lead daily top 5. Continuously improve and sustain strong plant wide Quality Management Systems. Build and maintain strong customer relationships. Quality reporting and budgetary responsible.

Novares, Howell, MI, Sr. QHSE, 2018 - 2022

Responsible for IATF 16949, VDA and ISO 14001. Lead implementation of SMART R&T (QMS), Novares brand. Create, coordinate and lead training plans – including onboard and orientation. Customer Specific Requirements expert and manager. Quality reporting and follow-up. Lead internal auditor. Support supplier quality. Interim Quality Manager during absence.

Sharp, Southfield, MI, Sr. Quality Engineer, 2017 - 2018

Responsible for managing customers - current quality, including on-site representatives. Achieve overall customer satisfaction; build solid customer relationships and lower costs using quality assurance fundamentals. Lead IATF 16949 transition through gap analysis and implementation for support sites. Standardized and improved current quality processes.

Dura Automotive Systems, Auburn Hills, MI Global IMS Manager 2017

Responsible for IATF transition for all Dura facilities, including gap analysis and updating documentation. Instilled tools within procedures to enhance the robustness of the process, created training plans and launch changes. QMS Expert. Responsible for internal / external audits – Corporate and lead Internal Auditor.

Bosal, Ypsilanti, MI Sr. Quality Engineer 2016 (Temporary Assignment)

Responsible for closing 100 GM PR&Rs using CAPA. Rebuild relationship with the GM Supplier Quality Engineer. Achieved BIQS status. Assisted in preparing for the TS 16949 audit, which included several past major non-conformances. Helped rebuild the relationship with the FCA Supplier Quality Engine Systems group.

DQS US, Buffalo Grove, IL – 3rd Party Auditor, 2016

Perform third party Certification and Surveillance audits for compliance to ISO 9001 and TS 16949 standards. Plan and conduct audits; manage audit team, documentation review and record and report audit results. Follow-up corrective actions. Developed training program for Lead Auditor candidates.

Tenneco Automotive, Grass Lake, MI, Corporate Quality Manager, 2010 – 2015

Mentor, guide and support program and manufacturing level team members from RFQ to current production quality. Responsible for the maintenance of the Chrysler – Tenneco Quality Management system. Created a process to address customer specific requirements using a proactive approach and created an internal audit process using the most (3) stringent audit process requirements. Developed a customer employee manual tailored to Chrysler requirements. Created a process to prep for pre-launch activities. Re-wrote level one policies and created a Quality Management System for start-up facilities.

Carcoustics, Howell, MI, Quality Engineer, 2007 - 2010

Launched and maintained production programs for FCA, Ford, BMW and GM, including AQP, PFMEA, control plans, work instructions and inspection and on-going maintenance. Strong supplier and customer interface relations. Introduced and implemented LPAs. Contributed in several on-time and flawless launches.

Roush Manufacturing, Livonia, MI, Quality Manager, 2005 – 2007

Responsible for all levels of quality assurance including systems, AQP, current quality, customer satisfaction and management of employees. Assisted in the development of FTC database for production efficiency and scrap reduction through process improvement. Built strong customer interface relations and customer systems. Introduced and implemented LPA’s.

TRW, Brighton, MI, Quality Engineer, 1988 - 2005

Launched and maintained new FCA programs including AQP, PFMEA, control plans, work instructions & inspection maintenance. Strong supplier and customer interface. Customer specific requirements and database expert. Created a new brand of general factory work instructions. Assist in the development of companywide quality databases. Created a similar database for ISO 14001. Lead in the creation and implementation of ISO 14001. Lead customer reporting.

Education

BBA, Cleary University

Graduated Magna cum Laude, GPA 3.85

References available upon request